Caribbean Airlines Complete Passenger Guide

Caribbean Airlines is the state-owned airline of Trinidad and Tobago. This airline has an extensive route network — flying more than 600 weekly flights to more than 20 destinations, in North America and South America. The Caribbean carrier also has another hub in Jamaica at Norman Manley International Airport. At present, the airline is the largest in all of the Caribbean.

Before you book a Caribbean Airline flight ticket, you shall know certain important details such as; 

• Caribbean baggage policy
• Seating arrangements in aircraft
• Caribbean lost and found a number
• How to connect with Caribbean customer service and more. 

 

                                                     Image Credit: Caribbean Airlines

 

Caribbean Airlines Reservations 

Caribbean Airlines is the national airline of Trinidad and Tobago. It operates flights to destinations in the Caribbean, North America, South America, and Europe. The airline offers different classes of service, including economy and business class. Caribbean baggage allowance varies depending on the class of service and destination. To get your Caribbean flight ticket here are the following ways to reserve your flights; 

For Personal Reservations: 

1. Online- Book from the official website of Caribbean Airlines. 
2. Call- Dial 800-523-5585 to talk to a representative. 
3. Caribbean Ticket Offices: Click here to locate ticket offices available in your region. Note: Offices are only operated during working hours of the country, please check the same before calling.  
4. Phone- Caribbean Airlines app. 

• Click here to download the app for Android. 
• Click here to download the app for iOs.

For Group Reservations: 

If you’re booking a flight for group travel, you get a discount of 10%. Click here to read all the requirements and limitations in Caribbean group ticket booking.

 

Caribbean Airlines Destinations

The airlines cover domestic as well as international destinations. As of March 2023, it covers more than 20 countries, and in the “Where We Fly” tab you can discover the name of the countries as well as a basic yet precise guide to ‘what to do’ when in that country. Caribbean Flights operates services in the following destinations; 

 

Osbourn	Orlando
Nassau	New York City
Toronto	Miami
Montego Bay	Fort Lauderdale
Kingstown	Scarborough
St.George’s	Paramaribo
Phillipsburg	Categories
Port of Spain	Bridgetown
Paramaribo	Havana

 

Steps to book a Caribbean Airlines flight ticket 

If you’re looking to book a Caribbean flight online, then follow these below-mentioned steps 

1. Go to the Caribbean Airlines website. Caribbean airlines
2. Select your departure and destination cities and travel dates.
3. Choose your preferred class of service and number of passengers.
4. Browse the available flight options and select the one that suits your needs.
5. Enter passenger details and contact information.
6. Choose any additional services, such as baggage allowance or seat selection, if applicable.
7. Review your booking and confirm payment.
8. Receive your e-ticket via email.

 

Caribbean Manage My Booking

                                                             Image Credit: Caribbean Airlines     

 

Caribbean manage booking offers a wide range of features that can help passengers customize their travel itinerary. Here are some of the things you can do with Caribbean manage booking:

1. View booking details: Passengers can view their flight itinerary, including flight dates, times, and fare class. booking details
2. Change flight details: Passengers can make changes to their flight itinerary, such as changing the travel dates, upgrading to a higher fare class, or adding extra baggage.
3. Cancel reservations: Passengers can cancel their flight reservations and request a refund if applicable.
4. Print boarding passes: Passengers can print their boarding passes or have them sent to their mobile devices. electronic boarding class
5. Request special services: Passengers can request special services, such as wheelchair assistance or special meals. special services
6. Check flight status

 

Caribbean Airlines Fleet and Aircraft

Airlines’ fleet information will help you determine the seat map, infant and children seating plan, and the overview of how compatible your onboarding experience will be. According to the below fleet information, you can select flights that match your needs. 

1. Boeing 737-800
2. Boeing 737-700
3. ATR 72-600

Caribbean Airlines has also placed an order for 12 Boeing 737 MAX 8 aircraft, with deliveries that begin in 2022 and many more.

 

Travel Classes In Caribbean Airlines 

Here are the flying experiences you can expect in Caribbean flights. The airline has complimentary snacks, beverages, and wine options depending on the travel class you choose. Look here for the travel class details on Caribbean flights; 

Economy Class

Caribbean offers a pleasing economy-class experience with multiple meal options available fo purchase. You can pre-order from the inflight menu at no additional cost. Read here about economy meals in the Caribbean. There is enough space for legroom and inflight entertainment options for your entire journey. 

Business Class

Caribbean Airlines business class cabin classes offer dedicated check-in and luxurious lounges with privacy and comfort. Further, they offer pre-flight beverages, complimentary wine, snacks, and beverages for a comfortable flying experience. For entertainment, the airline provides personalized 13.3-inch video seatback touch screens to watch your favorite show on the flight. 

Caribbean Neighbour-Free Flying: In this policy, some seats are left empty on flights to make sure passengers have more space between them. This is done to help reduce the spread of germs and make people feel more comfortable while traveling, especially during the COVID-19 pandemic. Check here how can you book and fly neighbor free. 

Caribbean Seating Arrangement

You can reserve your seats only if you book a Caribbean flight ticket from the official website or use web check-in 24 hours to 3 hours prior to the scheduled departure of your flight. Certain seats like exit row seats can’t be reserved earlier, but rather assigned at the airport. Here are the details for the types of seats you can find at Caribbean Airlines; 

                                                                               Image Credit: Caribbean Airlines 

 

General Seats: Located in the main cabin, are available for all passengers to book or select. The seats may have varying amounts of legroom, depending on the aircraft type.

Exit Row Seats: Located next to emergency exits, these seats usually offer more legroom than other seats on the plane. There are certain restrictions to who can be assigned to sit on exit row seats. Click here to read the restrictions about the assignment of exit row seats. 

Infant Seats: Infant seats are designed to provide a safe and secure place for babies to sleep or rest during a flight. Caribbean Airlines provide seats for infants free of additional fees and can be reserved beforehand well. However, no bassinets or sky cots are provided. 

Caribbean Plus Seats: On plus seats you get several advantages over any other seat, such as recliner seats with extra space. You can switch your old seat type to plus for any destination, except for flights between Trinidad & Tobago. The benefits of Plus seats are endless, click to read about Caribbean Plus seats. 

 

In-Flight Entertainment 

The airlines have a streaming service called "Caribbean View", free for all customers. However, it is only accessible on 737-8 Boeing flights. Here are the details for the entertainment options; 

1. Seatback screens: The airlines have seatback screens on their planes, which offer a variety of movies, and TV shows from the Caribbean view application. Further, you play games and listen to music in the Caribbean view. Click here for more details.

2. Wi-Fi and streaming: Some airlines offer Wi-Fi on their flights, which you can use to access Caribbean view services. You can use the Wi-Fi on your personal devices or screens in front of your seats.

3. Caribbean Beat: It is a personal magazine curated by the airlines. It has content related to Caribbean cultures such as places, authentic food, lifestyle, and true Caribbean. 

 

In-Flight Food And Beverages 

Caribbean Airlines offers a range of in-flight food and beverage options for its passengers. The specific offerings may vary depending on the length and destination of the flight, as well as the class of service. Customers who purchased the Economy Flex and Business class can pre-order meals at no additional cost. Here’s a small yet precise description of inflight meal options on Caribbean Airlines; 

                                                              Image Credit: Caribbean Airlines 

 

 

Services	Availability	Paid or Complimentary
Fusion Meals (Veg and Non-Veg)	Yes	Paid
Beverages (Coffee, Tea, Cold Drinks)	Yes	Complimentary
Drinks (Wine, beer, liquor)	Yes	Paid
Caribbean Special Meal Boxes	Yes	Paid
Kids Meal Options	Yes	Paid
Meals for dietary needs	Yes	Pad, need to book before the flight

 

• Know your Inflight Menu: Click here to find out what meal options are available on your flight.
• Pre-order your meal (Economy Class): You can always pre-order your special meals on call. Click here to know how can you book your meals in economy class. 
• Pre-order your meal (Business Class): Click here to know how can you book your meals in Business Class. 

 

Caribbean Frequent Flyer Programme 

The frequent flyer program of this airline is called “Caribbean Miles”. Passengers who frequently travel to and from Caribbean Airlines flights can join the Caribbean miles and enjoy the benefits of it. Earn Miles every time you fly with them or with one of the Caribbean’s partner airlines. When you've earned enough Miles, you can redeem them for great travel rewards! To be updated about all the ongoing and upcoming benefits of this program, we recommend you join the email newsletter subscription. You can sign up for the same at no additional cost. 

There are four types of Miles you can earn with the Caribbean frequent flyer program; 

1. Award Miles 
2. Base Miles 
3. Bonus Miles 
4. Tier Miles 

There’s so much in the Caribbean Club. You can even earn miles from canceled flights. Read more about the Caribbean Miles Programme before enrollment. 

 

Caribbean Airlines Flyer Club 

Caribbean Airlines has a loyalty program for all the passengers who enroll themselves in the Caribbean Club. The members in this club are rewarded with exclusive benefits such as lounge access, priority check-in, and extra baggage allowances. Members also earn miles for every flight they take, which can be redeemed for flights, upgrades, and other rewards. To join the club, simply follow the steps mentioned below; 

1. Go to the official website of Caribbean Airlines 
2. At the top of the home page interface, there will appear several options in the pink and white box. 
3. Find and select the “Loyalty” option. 
4. Look for an option called “Caribbean Club”.
5. Click on the third drop-down menu, called “Join Club”.
6. Fill in the information, contact details, and preferences. 

The standard yearly fee for the club is $350. You can renew the membership based on your travel requirements. Other than online enrollment, you can contact the Caribbean Club service entre or visit a Caribbean ticket office. Read about the terms of the Caribbean Club before enrollment. 

 

Connect With Caribbean Airlines Customer Service

There are various modes and channels to connect with the airlines for any personal or flight concerns. Ways through which you can connect with the airlines are; 

• Caribbean Airlines Telephone Number: Dial 1 800-523-5585 to connect with the airline's staff. Here’s the Customer Service phone number directory for your reference. 
• Social media: Connect with the airlines via official social media platforms of the airlines, like Facebook, Twitter, Instagram, and Linkedin.
• Inquiry Form: Fill out the Caribbean inquiry form to get a descriptive answer to your question. 
• Live Chat: Yes, Caribbean Airlines has the feature of live chat, available at the bottom right corner of the official website.
• Email: You can send a message to the official mail address of Caribbean Airlines- club@caribbean-airlines.com 

 

Caribbean Airlines Customer Ranking

• Caribbean Airlines Customer Reviews- By TripAdvisor
• According to Skytrax, the Caribbean has received a rating of 5 out of 10. Skytrax is a consulting firm based in the United Kingdom that evaluates airlines and airports based on criteria such as customer service, comfort, and cleanliness. Click here for precise reviews. 

 

Caribbean Flight Reservations Numbers 

There are several ways to contact Caribbean Airlines. The Caribbean call centers are available from 7:00 am-8:00 pm (AST). 

• Official website: You can click on the Manage Booking option available in the “My Trips” option.
• Caribbean Airlines Offices: Click on the blue text and you may easily find the location and contact details of the Caribbean Airlines Ticket Offices.
• Caribbean Flight Reservation Telephone Numbers: Here are a few country-wise reservation numbers listed below; 

 

Country	Contact Number
USA & Canada	+1 800 920 4225+1 800 523 5585
Trinidad and Suriname	+ 1 868 625 5540  + 1 868 625 7200
Tobago	+1 868 660 7200
Caribbean and Guyana	+1 800 744 2225
Jamacia (International)	+ 1 800 523 5585
Jamaica (Local)	888 359 2475
Caracas	+ 58 212 762 0231 + 58 212 762 4349 + 58 212 761 4478