Air Vanuatu Reservations

Find Air Vanuatu flights Information. Know about Air Vanuatu reservations, flight status, web check-in, schedule, and baggage policy

Air Vanuatu

Air Vanuatu

Du Vanuatu House, Rue de Paris,Port Vita

Port Vita, 148, Vanuatu

Phone : +678 20 200

Website :

Air Vanuatu
CallSign AIR VAN



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Air Vanuatu

Make Air Vanuatu reservation and search discounted Air Vanuatu flight tickets.

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Air Vanuatu:


Air Vanuatu is a small airline service with its headquarters in the Air Vanuatu House at Port Vila Vanuatu. The Airline's National flag Carrier operates from Australia to New Zealand and some points in the south Pacific. Its main base is in the Bauerfield International airport in Port Vila.


Air Vanuatu History:


The Air Vanuatu was established in early 1981 after Vanuatu gained its independence from the United Kingdoms and France. Air Vanuatu was launched with collaboration with Ansett Airlines and the Local government. The first flight their McDonald Douglas DC 931 which was owned and operated by Ansett airlines departed from Sydney for Port Villa on the 5th September 1981. In 1982 a Boeing 737 replaced the DC-9 and this was in return replaced by the Ansett 737 in October 1985. The airlines were grounded in 1986 after the agreement with Ansett expired and it was re-established in 1987 with 100% ownership by the government of Vanuatu.


Air Vanuatu Overview:


The Air Vanuatu has a total of eight flights the latest being the de Havilland Canada DH6 Twin Otters which was put to service in 2016. The Director-General of various Vanuatu Government Ministry now controls all the dealing after the Board at Port Villa was sacked.


Air Vanuatu Destinations and Hubs:


The Air Vanuatu with its little fleet size covers all the 28 operational routes throughout the country. The country of Vanuatu is itself a holiday destination. People from all over the globe come here to enjoy the tribal life and trekkers come here to travel along Ambryn Island. The fleet covers important countries like Australia, New Zealand, the Fiji Islands, New Caledonia, Solomon Island and Papua New Guinea. For more details on the destination and the hubs you can surf through the internet or you can visit the official site that has been mentioned above.


Air Vanuatu Specialty:


The airlines provide some special features to all its borders.

  • It has an in-house magazine where you can get all the details and information about the island and the other destinations near it.

  • The flight provides internet service to all its commuters free of cost.

  • All sorts of medical supplies and first aid kit are also available with the flight.

  • The flight attendants are well trained.

  • The flights have Special provisions for your pets and guide dogs so that they can travel comfortably.


Air Vanuatu Baggage Allowance:


Like all other airlines, the Air Vanuatu has some special luggage allowance rules that must be followed.

For flights from Australia and New Zealand

  • Economy: You are allowed to carry a maximum of 7 kg carries on luggage with you in the flight. The check-in luggage must not weigh more than 30 kgs.

  • Business: You are allowed to carry a maximum of 7 kg carries on luggage with you. Your check-in luggage must not weigh more than 40 kgs.

For flights from Solomon Island and Papua New Guinea

  • Economy: A maximum of 7 kg carry on luggage is allowed on the flight. The check-in luggage must not be more than 23 kgs.

  • Business: A maximum of 7 kg carry on luggage is allowed on the flight. The check-in luggage must not be more than 30 kg.

For a flight from New Caledonia and Fiji

  • Economy: The carry on luggage with you must not be more than 5 kgs. The check-in luggage must weigh within 23 kgs.

  • Business: The carry on luggage with you must not be more than 7 kgs. The check-in luggage must not be more than 30 kgs.

Infants are usually entitled to 10 kgs for checked-in luggage.

You will have to pay extra fees if you are having excess luggage. This fee should be paid before boarding to avoid any kinds of confusion.


Air Vanuatu Food and Beverage:


Unlike all the other airlines, Air Vanuatu provides some complimentary drinks or meal with the ticket.

  • Air Vanuatu Food: The airline promises to offer the economy class passengers with either a meal or a snack service including a complimentary bar which includes soft drinks juice wine and beer.

All the flights from Australia and New Zealand operated by 737 - 800 usually offer a business class cabin serving a premium 4-course meal including full bar service.

  • Air Vanuatu Special Request: All the special food request should be notified at least 72 hours before the flight departure.


Air Vanuatu booking:


You can either book the tickets online from the official website or you can book from any other portal.


Air Vanuatu Classes:


Usually, there are two classes:

Economy class: The price is less so is the number of benefits.

Business-class: The business class especially Seat 1A offers exclusive hospitality and benefits. The cabin is just eight seater making the space more comfortable.


If you are looking to make Air Vanuatu reservations visit our website or can book with direct Air Vanuatu official website You may call our toll free number 888-220-0490 or direct Air Vanuatu number +678 20 200. Get more information about Air Vanuatu Reservations and Flights Tickets to click below.

Air Vanuatu Reservations and Flights Tickets

Baggage policy.

Find the latest updated Air Vanuatu baggage policy at Air Vanuatu baggage policy and allowance or you can visit the official website of the Air Vanuatu's baggage page . You may call +678 20 200 for baggage rules.

Air Vanuatu baggage policy and allowance

Online web check-in.

Visit Air Vanuatu site for web check-in and navigate to manage to bookings. You may have the option of online Air Vanuatu Web check-in and boarding pass if still, you are facing any problem please call +678 20 200.

Air Vanuatu Web check-in and boarding pass

Cancellation and Refund.

It's very easy to claim Air Vanuatu cancellation and Air Vanuatu refund call direct phone number of +678 20 200 or visit official site manage bookings. You may have the option to refund or cancellation.

Air Vanuatu Cancellation and Reimbursement

Hub Airports

Air Vanuatu route map

Air Vanuatu destinations.



Auckland Airport



Bauerfield Airport


Port Vila


Brisbane Airport



Santo Pekoa International Airport


Espiritu Santo

Air Vanuatu FAQ's

1. Can I be denied boarding on Air Vanuatu if my name or title on the booking does not match the details on my photo identity card?

Yes, Air Vanuatu has the full authority to deny you from boarding if the name or title mentioned on your itinerary does not match the name or title on your identity card. If there is a situation that involves a change in surname in a short notice right after marriage then you can let the airline know, which can still be considered in domestic flights depending on the airline you’re travelling by.

2. What is required to enter the airport terminal and check-in at the counter?

Make sure you have your government-approved photo ID with you and a printed copy of your e-ticket to make your way into the airport terminal. Soon after the verification, you will be given your boarding pass at the check-in counter.

3. What is allowed in cabin baggage Air Vanuatu?

It is not much that Air Vanuatu allows under cabin baggage. They are pretty strict with their baggage allowance, hence allows one bag per person within their restricted size.

4. Can we carry food and alcohol in the Air Vanuatu Flight?

No, Air Vanuatu does not allow any food from outside on board. Alcohol can be brought in within a limit that too in checked-baggage.

5. How can I pre-book Air Vanuatu extra baggage and its charges?

You can pre-book Air Vanuatu extra baggage by contacting the airline either via their customer care number or the information you’re provided with while booking your ticket. There will be extra charges imposed on the extra baggage though.

6. How can I get discounted coupons Air Vanuatu airlines?

If you visit the official website of Air Vanuatu , under the category of Deals and Promotions you will get some of the best offers ever. Depending on the region you will get your deals.

7. Does Air Vanuatu have WIFI?

Air Vanuatu offers WIFI on board to their customers to connect their devices with and enjoy TV shows including drama, top-rated comedies and many other shows. This is a part of their in-flight entertainment for you to sit back and relax.

8. Does Air Vanuatu provide food? veg /non-veg. And can I carry my snack onboard to eat?

Yes, Air Vanuatu offers an array of meals onboard including certain complimentary snacks and beverages onboard. They have been specially put together by some of the experts in the culinary world. However, this restricts you from bringing in your food. They have a special meal for people with a preference; all you have to do is place your order in advance.

9. How I can make a reservation with direct Air Vanuatu airlines?

If you want to make a direct reservation with Air Vanuatu airlines visit their official website on the internet and make your booking.

10. How can do date change in Air Vanuatu airlines flight?

If you want to make changes to your date and time with Air Vanuatu airline flights contact their customer care directly to get the necessary assistance. Make sure the change is not last hour you must have at least 24 hours in hand before your departure. This leaves an opportunity for refund or cutting down on any extra charge levied on you.

11. What is the direct phone number of Air Vanuatu airlines customer care?

In case you have any inquiry regarding your flight you can always contact the airline’s customer care which is available 24*7 for their customers. They have different customer care numbers based on region. The common number for further assistance is 1300 780 737.

For online booking queries, online payment queries, or general website related issues, please contact us via email at [email protected]

Sales Offices:

Port Vila +678 20200 +678 23250 [email protected]
Santo +678 37670 +678 37680 [email protected]
Tanna     [email protected]
Australia 1300 780 737
02 8335 4600
02 9669 4800 [email protected]
New Zealand 09 373 3435 09 358 1413 [email protected]
New Caledonia* +687 28 66 77 +687 27 40 50 [email protected]
Fiji* +679 3315 311   [email protected]
Solomon Islands* +677 20031 +677 23992 [email protected]

* General Sales Agent


Office Locations:

Administration Office

Tel: +678 20200
Fax: +678 23250

Top Floor Rue de Paris
Port Villa, Vanuatu


Mon-Fri: 7:30am - 4:30pm
Sat-Sun: Closed

Port Vila Sales Office

Tel: +678 20200
Fax: +678 23250

Ground Floor
Rue de Paris
Port Vila, Vanuatu

[email protected]

Mon-Fri: 7:30am - 4:30pm
Sat: 8:00am - 11:00am
Sun: Closed

Santo Sales Office

Tel: +678 37670
Fax: +678 37680

Air Vanuatu Office
Main Street
Luganville, Santo

[email protected]

Mon-Fri: 7:30am - 4:30pm
Sat: 8:00am - 11:00am
Sun: Closed

Australia Sales Office

Tel: 1300 780 737
Fax: 02 9669 4800

Suite W2E
75-85 O'riordan Street
Alexandria, Sydney 2015

[email protected]

Mon-Fri: 9:00am - 5:00pm
Sat-Sun: Closed

New Zealand Sales Office

Tel: 09 373 3435
Fax: 09 358 1413

Office 5, Level 1
945A New North Road
PO BOX 77105
Mt Albert, Auckland 1350

[email protected]

Mon-Fri: 9:00am - 4:30pm
Sat-Sun: Closed

12. What onboard services will Air Vanuatu offer?

Air Vanuatu’s onboard service includes an array of the menu with special dietary requirements that will please all, in-flight entertainment and comfortable seating. In-flight entertainment includes WIFI, a screen to watch everything on and in-flight magazine.

13. Will Air Vanuatu have air-conditioned buses to take people to the aircraft?

No, there are no air-conditioned buses offered by Air Vanuatu to take the passengers from the airport to the airbus.

14. Can I interline my Air Vanuatu flight with other domestic and/or international airlines?

Yes, you can interlink your Air Vanuatu flight with any other domestic and/or international flights.

15. How to book tickets for Air Vanuatu airlines?

To book tickets with Air Vanuatu, airlines go to their official website and you will see the booking option on the homepage itself.

16. What to do if I lost my Air Vanuatu e-ticket?

In case you have misplaced your e-ticket, view your ticket from MY BOOKING button on Air Vanuatu website and then get it printed.

17. How to arrange for special meals with Air Vanuatu airlines?

If you have any special dietary requirements you can surely place your order for a special meal when you’re booking your ticket or you can simply call the airline and place your order. Please make sure that this is done at least 12 hours before the flight.

18. Being a visitor can I purchase a one-way ticket with Air Vanuatu airlines?

No, you cannot purchase a one-way ticket with Air Vanuatu airlines unless and until you’re a resident of the place.

19. How to check if my online booking is done properly with Air Vanuatu?

You can always check you're booking by simply going to the “online booking and payment” section on the official website.