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Trans Air Congo Cancellation Policy 2023

AVENUE AMILCAR CABRAL, IMMEUBLE CITY CENTER, B.P.2422 Brazzaville, Pointe-Noire,, Pointe-Noire,, Congo, 7948

242. 06 626 26 05

IATA Q8
ICAO TSG

Founded - 1994

Key people -

Congo

Trans Air Congo Cancellation Policy

Trans Air Congo has come up with its cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your Trans-air-congo flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details about canceling a Trans-air-congo flight:

Things To Remember:

Here are some essential things to keep in mind regarding Trans-air-congo' cancellation policy:

  • Be sure to check the cancellation fees that the airline will charge when you book your flight.
  • If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
  • If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
  • In certain circumstances, such as a medical emergency or military deployment, Trans Air Congo may waive cancellation fees or offer other accommodations. It's always best to contact the airline directly to discuss your options.

Trans Air Congo Cancellation Policy 24-Hours

Trans-air-congo 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under Trans Air Congo 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee. 

Important Note:

  • When you book tickets from the United States, a 24-hour policy may apply. The Trans-air-congo Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
  • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Trans Air Congo side. For you to contact Trans-air-congo official phone number 242. 06 626 26 05 directly.

Trans Air Congo Cancellation Policy Due To Weather

If Trans Air Congo has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Trans-air-congo will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Trans-air-congo to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

Trans Air Congo cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of  Trans-air-congo:

 

Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least 7 days before departure)

USD 0

60-+ days before departure

USD 0

31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

6 days-1 hour before departure

USD 119

Ways to Cancel a Trans Air Congo Flight

Trans Air Congo provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Trans-air-congo flight:

Online: 

Follow these steps to cancel your Trans Air Congo flight:

  • Log into your account on the Trans-air-congo website https://official website
  • Navigate to the "My Trips" section on the website.
  • Find the flight you want to cancel. 
  • Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Over the phone: 

You can also cancel your Trans Air Congo flight by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a Trans Air Congo airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

Trans Air Congo Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

  • You cancel your flight at least 60 days prior to departure.
  • You cancel a flight within 24 hours as long as it departs at least 7 days later.
  • Your flight is canceled by the airline itself
  • If your flight is delayed by at least 2 hours.
  • Your flight is rescheduled and the new flight does not suit you.
  • You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.

How To Get Trans Air Congo Refund?

Here are the steps through which you can get a refund on your Trans Air Congo flight:

  • Go to the airline's official website https://official website.
  • Select the “My Trips” option on the website.
  • On the next page, enter the required information like Last name and Confirmation code.
  • Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
  • Select Cancel Reservation
  • Now, the page will show you the refund amount with the cancellation fees on the last page.

Trans Air Congo Contact Information:

Trans-air-congo air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Trans Air Congo:

  • Via Call: Trans Air Congo Cancellation Phone Number is 242. 06 626 26 05 (toll-free open 24/7)
  • Via Chatbot: The airline has a bot present on its website that tries to answer all your queries and help you with your problems.

How Do I Cancel My Flight on Trans Air Congo?

If you have reserved a flight ticket with Trans Air Congo but due to some urgency, you need to cancel it. You can do a Trans-air-congo air cancellation in two ways - online or by telephone.

Trans Air Congo refund and cancellation phone 242. 06 626 26 05.

Let's know all those steps:

Method #1: Canceling Trans Air Congo Flight within 24 Hours

Gather your Trans-air-congo flight details:

Trans Air Congo Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Trans-air-congo Cancellation page:

Trans Air Congo Cancellation page

Find your Trans Air Congo trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website https://official website.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Trans-air-congo for refund:

Make a Call With Trans Air Congo

Dial 242. 06 626 26 05 and cancel Trans Air Congo ticket over the phone

Send Trans-air-congo an email for cancellation:

Trans Air Congo an email

You can request a full refund through email. Send an Trans Air Congo e-mail to Refunds.

Method #2: Changing Trans Air Congo Flight

Visit the Trans-air-congo website:

Trans Air Congo website

Go to https://official website then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Trans-air-congo flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Trans Air Congo new flight details carefully.

Click the new flight:

Trans Air Congo new flight details

Click on the Trans-air-congo new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Trans Air Congo new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

Trans Air Congo Cancellation and Reimbursement FAQ's


☞ Can I cancel a Trans Air Congo flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Trans Air Congo reservation without being charged a Trans Air Congo cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ Can I get Trans Air Congo compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Trans Air Congo responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Trans Air Congo flight was canceled less than 14 days before departure.

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