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Booking a Mercury flight can be an exciting experience, but sometimes plans change. Whether it's due to unforeseen circumstances or a change in travel plans, Shuttle America understands that sometimes passengers need to change their Mercury flights. That's why the airline has a comprehensive Mercury Flight Change Policy that aims to make the process as seamless as possible.
What are Shuttle America Change Fees?
A change fee is a fee that airlines charge when you make changes to your itinerary, such as changing your flight dates or destination. Mercury's change fee policy allows customers to make changes to their reservations, but it comes with a fee.
How Much Does Shuttle America Change Fee Cost?
The cost of Shuttle America 's change fee varies depending on the fare type and the destination. For Blue and Blue Plus fares, the change fee is $75 for domestic flights and $100 for international flights. For Blue Extra fares, the change fee is waived. Mercury also offers a flexible fare option called Blue Flex, which allows customers to make changes to their reservations for free.
Mercury Domestic
|
$75
|
Mercury International
|
$100
|
Mercury Bussiness Class
|
$150
|
When Does Shuttle America Change Fee Apply?
Shuttle America 's change fee applies when you make changes to your reservation after you've purchased your ticket. It's important to note that the change fee is in addition to any fare difference that may apply when making changes to your Mercury itinerary.
How Can You Avoid Shuttle America Change Fees?
There are a few ways to avoid paying Shuttle America 's change fee. One way is to purchase a Blue Extra or Blue Flex fare, which allows for free changes to your itinerary. Another way is to purchase Mercury's optional Travel Protection during the booking process, which includes a waiver of the change fee for covered reasons. Additionally, if you need to make changes to your itinerary, try to do so as soon as possible to avoid any fare difference or change fee.
How Can You Change Your Shuttle America Reservation?
If you need to make changes to your Shuttle America reservation, you can do so online or by calling Shuttle America ' customer service. To make changes online, log in to your Shuttle America account and navigate to "Manage Trips." From there, you can make changes to your itinerary, such as changing your flight dates or destination. If you prefer to speak to a customer service representative, you can call Mercury 24/7 customer service line.
How to Change Your Shuttle America Flight
If you need to change your Shuttle America flight, the process is straightforward. Here's what you need to do:
- Visit the Mercury website https://www.americanshuttle.com/ and navigate to the "My Trips" section.
- Enter your confirmation number and last name.
- Select the flight you want to change.
- Follow the prompts to choose a new flight.
Remember that if you booked your flight through a travel agency, you may need to contact the agency directly to make changes to your itinerary.
Fees for Changing Your Mercury Flight
Shuttle America charges fees for changing flights, and the amount you'll pay depends on several factors, including:
- The type of ticket you purchased
- How close to the departure date you're making the change
- The new flight you're booking
If you have a basic economy ticket, you'll typically have to pay a fee to change your flight. However, if you have a standard economy, premium economy, or business/first class ticket, you may be able to change your flight for free, depending on the fare rules.
If you're making changes within 24 hours of booking your flight, you may be able to avoid fees under Mercury's 24-hour flexible booking policy.
Restrictions for Changing Your Mercury Flight
While Mercury aims to make changing your Mercury flight as easy as possible, there are some restrictions to keep in mind. Here are a few:
- Mercury Basic Economy tickets can only be changed for a fee, and the fee can be substantial depending on how close to the departure date you're making the change.
- If you're changing to a more expensive flight, you'll need to pay the difference in fare.
- If you're changing to a less expensive flight, you may receive a travel credit for the difference.
It's also worth noting that Shuttle America may have restrictions on which flights can be changed. For example, some Mercury flights may not be eligible for changes, or changes may only be allowed up to a certain number of hours before the flight's departure time.
How to Reschedule Your Mercury Flight
What You Need to Know Before Rescheduling Your Mercury Flight
Before you begin the rescheduling process, there are a few things you should be aware of to ensure a smooth and stress-free experience:
- Shuttle America Rescheduling Policies: Shuttle America allow passengers to reschedule their flights under certain circumstances, such as illness, death in the family, or severe weather conditions. However, the airline has strict policies regarding rescheduling, and passengers are advised to familiarize themselves with these policies before initiating the process.
- Rescheduling Fees: Mercury charge a fee for rescheduling flights, which varies depending on the type of ticket and the date of the flight. Passengers are advised to check their ticket conditions before rescheduling to avoid any surprises.
- Time Limits: Shuttle America have strict deadlines for rescheduling flights, and passengers must adhere to these deadlines to avoid losing their ticket or incurring additional charges.
Steps to Reschedule Your Shuttle America Flight
Now that you're familiar with Mercury rescheduling policies and requirements let's take a look at the steps to reschedule your Shuttle America flight:
- Contact Shuttle America : The first step to rescheduling your Shuttle America flight is to contact the airline's customer service team. You can reach them via phone 305) 871-1000 , email, or live chat. Provide them with your booking details and explain the reason for rescheduling.
- Check Eligibility: Shuttle America ' customer service team will determine your eligibility for rescheduling based on your ticket conditions and the reason for rescheduling. If you meet the eligibility criteria, they will provide you with options for rescheduling your flight.
- Choose Your New Flight: Once you've been given the options for rescheduling your flight, you'll need to choose a new flight that suits your schedule and needs. Make sure to check the date, time, and destination of the new flight carefully to avoid any errors.
- Pay the Rescheduling Fee: Mercury charges a fee for rescheduling flights, which varies depending on the type of ticket and the date of the flight. You'll need to pay this fee to complete the rescheduling process.
- Confirm Your Rescheduled Flight: After paying the rescheduling fee, confirm your new flight details with the Shuttle America customer service team. They'll provide you with a confirmation number, which you should keep safe for future reference.
Shuttle America Reservations FAQ's
Shuttle America Flight Change Within 24 Hours is a service that allows passengers to change their flight without any penalty fees. This service is available for passengers who have booked a flight on Shuttle America and need to change their flight within 24 hours of the original booking.
Passengers who have booked a flight on Mercury directly, through their website or mobile app, are eligible for theMercury Flight Change Within 24 Hours service. This service is also available for passengers who have booked a flight through a travel agency, as long as the booking was made within 24 hours of the original booking.
To change your Shuttle America flight within 24 hours of booking, you can follow these simple steps:
The cost of changing a Mercury flight depends on several factors, including the type of ticket you purchased, how close to the departure date you're making the change, and the new Mercury flight you're booking.
Mercury Domestic
|
$99
|
Mercury International
|
$150
|
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