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877-482-7927

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Lucky Air Cancellation Policy, Refund Policy and Flight Change

Lucky Air

300 huan Cheng Xi Road Kunming City, Yunnan, China, 650032

+86 871 809 8538

https://www.luckyair.net/

IATA 8L
ICAO LKE
CALL SIGN LUCKY AIR

Founded - 2004

Key people - Ma Guohua

China

Lucky Air

Lucky Air Cancellation and Refund Policy Information

Lucky Air cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Lucky Air flight.

If the Lucky Air cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Lucky Air flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Lucky Air Cancellation and refund department via dialing +86 871 809 8538.

Lucky Air Cancellation Policy

  • Passengers who have purchased a Lucky Air non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Lucky Air refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Lucky Air flight is canceled or significantly delayed, Lucky Air will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Lucky Air policies on its website https://www.luckyair.net/ or by contacting Lucky Air customer service team at +86 871 809 8538.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Lucky Air and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Lucky Air not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Lucky Air and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Lucky Air's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Lucky Air and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Lucky Air and submit a cancellation request.

Lucky Air's 24-Hour Cancellation Policy

  • Lucky Air's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Lucky Air Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Lucky Air 24-hour cancellation policy, passengers may cancel a flight booked on Lucky Air within 24 hours of purchase. Lucky Air will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Lucky Air flight. Lucky Air reserves the right to change cancellations up to 24 hours at any time.

Lucky Air's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Lucky Air Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Lucky Air side. For you to contact Lucky Air official phone number +86 871 809 8538 directly.

Cancellation Fees

Lucky Air have also prescribed a cancellation fee for both domestic and international flights.

Lucky Air cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Lucky Air flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Lucky Air cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Lucky Air Refund Policy

Below is the refund policy for Lucky Air :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Lucky Air's refund policy.
      2. Tickets purchased on Lucky Air in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Lucky Air cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Lucky Air refund :

Now you can know how to get a refund on all the tickets. Below are the Lucky Air refund policy steps:

      • Go to the official Lucky Air website https://www.luckyair.net/.
      • Make sure you are signed in to your Lucky Air account.
      • Look for refund options.
      • Lucky Air Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Lucky Air flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Lucky Air?

If you have reserved a flight ticket with Lucky Air but due to some urgency, you need to cancel it. You can do a Lucky Air cancellation in two ways - online or by telephone.

Lucky Air refund and cancellation phone +86 871 809 8538.

Let's know all those steps:

Method #1: Canceling Lucky Air Flight within 24 Hours

Gather your Lucky Air flight details:

Lucky Air Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Lucky Air Cancellation page:

Lucky Air Cancellation page

Find your Lucky Air trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Lucky Air:

Make a Call With Lucky Air

Dial +86 871 809 8538 and cancel Lucky Air ticket over the phone

Send Lucky Air an email:

Lucky Air an email

You can request a full refund through email. Send an Lucky Air e-mail to Refunds.

Method #2: Changing Lucky Air Flight

Visit the Lucky Air website:

Lucky Air website

Go to https://www.luckyair.net/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Lucky Air flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Lucky Air new flight details carefully.

Click the new flight:

Lucky Air new flight details

Click on the Lucky Air new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Lucky Air new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Lucky Air Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Lucky Air flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Lucky Air ticket.

If you’ve purchased a basic economy Lucky Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Lucky Air ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Lucky Air flight.

If you have a Lucky Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Lucky Air flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Lucky Air reservation without being charged a Lucky Air cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Lucky Air non-refundable flight?

To cancel a Lucky Air non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Lucky Air flight.

☞ Can I get Lucky Air compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Lucky Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Lucky Air flight was canceled less than 14 days before departure.

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