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KLM Airlines Cancellation Policy 2023

KLM Royal Dutch Airlines 1117 ZL, Schiphol, Netherlands, 7700

+31 20 474 7747


Founded - 1919

Key people - Pieter Elbers


KLM Royal Dutch Airlines

KLM Royal Dutch Airlines Cancellation Policy, Refund Policy, and Flight Change

Planning for new flight journeys and not knowing about the cancellation, refund, and flight details change policy is the worst thing that a passenger can afford to do. If you too, have found yourself in the category then don't worry. We are providing all the necessary information about the cancellation, refund, and flight details change policies of the KLM Royal Dutch airline. 

Read them and feel confident every time when you book flight tickets through any medium.


KLM Royal Dutch Airlines Flight Cancellation Fee


Within 24 hours

No fee

After 24 hours

200-500 $

When airline cancels a flight

No fee

What are KLM Royal Dutch Airlines Cancellation policy?

  • Cancellations can be requested 24 hours before the flight departure time.
  • Passengers can cancel the flights within 24 hours without any need to pay charges.
  • After 24 hours, passengers are required to pay cancellation charges depending on the destination, fare type, and flight timings.
  • Add-on services are excluded and are not refundable. 

How to cancel KLM Royal Dutch Airlines flight Online

Cancelling KLM Royal Dutch Airlines flight is very easy when you choose to do through online modes. 

There are two ways to cancel flight online;

1. Through the official website.

  • Browse the official website. 
  • Enter details like booking conformation number and the passenger's last name.
  • Press enter to go into your personal dashboard.
  • Select the option to cancel your flight.
  • Choose the flight that you want to cancel.
  • Press submit.

2. Through the airlines app

  •  Open the app on your mobile phone.
  •  Go to my bookings section.
  •  Find the option to cancel your flight.
  •  Do as what is directed and at the end press submit to finish the process.

How to cancel KLM Royal Dutch Airlines flight offline

If you want to cancel your flight offline, then you have two ways to do it.

1. Cancel the flight at the airport

  • When you reach the airport, find the desk dedicated to the purpose. 
  • Present the relevant document and request to cancel your flight.

2. Cancel the flight through customer care

  • Dial the KLM Royal Dutch customer care number.
  • Talk to the agent.
  • Convey your concern appropriately and tell them a valid reason for the cancellation.
  • The agent will cancel your flight on your behalf and you can request them to claim for the refunds also.

KLM Royal Dutch Airlines flight cancellation Fee Waiver

To avail of the benefits of the cancellation fee waiver, the passengers are required to get themselves updated by checking the official website of the airlines regularly. The airlines offer the cancellation fee waiver depending upon the situation that is mentioned below.

  • Natural hazards
  • Weather failures
  • Health crisis

KLM Royal Dutch Airlines Refund Policy

Read below the popular points of the refund policy;

  • The passengers can claim a refund for the unused part of their journey through the KLM Royal Dutch online refund system.
  • If you have used a third party for your reservation then unfortunately, you are not eligible to claim a refund from the online refind system.
  • Passengers can check the status of the refund claims on the official website.
  • The passengers can avail of the full refund of their booking when their visa application was denied.
  • Passengers may need to provide proof under special circumstances to claim a refund of their tickets.
  • If you have booked your ticket in the upper class and you had to travel in the lower class then you can claim a refund of the fare difference.

How to Claim a Refund from KLM Royal Dutch Airlines

To claim a refund for the flight tickets, follow the steps mentioned below;

  • Visit the official website.
  • Login to your account and find the option to claim a refund. 
  • Upload the documents to justify your claim
  • Enter the required details and press submit.

Rebook KLM Royal Dutch Airlines Canceled Booking

To rebook the flights, you need to follow some easy steps that are mentioned just below;

  • Browse the official website.
  • Login to your account.
  • Select the canceled flight for which you want to rebook.
  • Choose new dates and timings and enter other details as required on the page.
  • Press submit to finish your claim.
  • Get details of the new flight on your registered email id.

KLM Royal Dutch Airlines Cancellation and Refund FAQ's

☞ Does KLM airlines allow for cancellations?

Yes, they do allow for flight cancellation provided your reason should be included in their list for allowed cancellations.

☞ Will KLM automatically rebook my canceled flight?

Yes. usually, you are rebooked to the next available flight. however, if you want to choose a different one then you are required to do it manually either through online or offline means.

☞ How long does KLM take for a refund?

If you are eligible for getting refund then the refund amount is issued to you within 30 business days.

☞ Can I cancel the flight with KLM airlines within 24 hours of the ticket purchase?

Yes, you can cancel your flight within 24 hours of the flight ticket purchase without any extra money deduction only if the flight departure date is one week away from the cancellation date.

☞ Can I sell my KLM tickets?

The airlines may provide you the option to sell your ticket. You need to check it by calling on their customer care numbers.

☞ Can I cancel a KLM Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their KLM Airlines reservation without being charged a KLM Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get KLM Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the KLM Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your KLM Airlines flight was canceled less than 14 days before departure.

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