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KLM Airlines Cancellation Policy, Refund Policy and Flight Change

KLM Royal Dutch Airlines 1117 ZL, Schiphol, Netherlands, 7700

+31 20 474 7747


Founded - 1919

Key people - Pieter Elbers


KLM Royal Dutch Airlines

KLM Airlines Cancellation Policy

KLM Airlines has come up with its cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your Klm flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details about canceling a Klm flight:

Things To Remember:

Here are some essential things to keep in mind regarding Klm' cancellation policy:

  • Be sure to check the cancellation fees that the airline will charge when you book your flight.
  • If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
  • If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
  • In certain circumstances, such as a medical emergency or military deployment, KLM Airlines may waive cancellation fees or offer other accommodations. It's always best to contact the airline directly to discuss your options.

KLM Airlines Cancellation Policy 24-Hours

Klm 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under KLM Airlines 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee. 

Important Note:

  • When you book tickets from the United States, a 24-hour policy may apply. The Klm Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
  • This data is gathered from various sources cannot guarantee policy changes from KLM Airlines side. For you to contact Klm official phone number +31 20 474 7747 directly.

KLM Airlines Cancellation Policy Due To Weather

If KLM Airlines has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Klm will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Klm to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

KLM Airlines cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of  Klm:


Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least 7 days before departure)


60-+ days before departure


31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

6 days-1 hour before departure

USD 119

Ways to Cancel a KLM Airlines Flight

KLM Airlines provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Klm flight:


Follow these steps to cancel your KLM Airlines flight:

  • Log into your account on the Klm website
  • Navigate to the "My Trips" section on the website.
  • Find the flight you want to cancel. 
  • Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Over the phone: 

You can also cancel your KLM Airlines flight by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a KLM Airlines airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

KLM Airlines Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

  • You cancel your flight at least 60 days prior to departure.
  • You cancel a flight within 24 hours as long as it departs at least 7 days later.
  • Your flight is canceled by the airline itself
  • If your flight is delayed by at least 2 hours.
  • Your flight is rescheduled and the new flight does not suit you.
  • You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.

How To Get KLM Airlines Refund?

Here are the steps through which you can get a refund on your KLM Airlines flight:

  • Go to the airline's official website
  • Select the “My Trips” option on the website.
  • On the next page, enter the required information like Last name and Confirmation code.
  • Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
  • Select Cancel Reservation
  • Now, the page will show you the refund amount with the cancellation fees on the last page.

KLM Airlines Contact Information:

Klm air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact KLM Airlines:

  • Via Call: KLM Airlines Cancellation Phone Number is +31 20 474 7747 (toll-free open 24/7)
  • Via Chatbot: The airline has a bot present on its website that tries to answer all your queries and help you with your problems.

How Do I Cancel My Flight on KLM Airlines?

If you have reserved a flight ticket with KLM Airlines but due to some urgency, you need to cancel it. You can do a Klm air cancellation in two ways - online or by telephone.

KLM Airlines refund and cancellation phone +31 20 474 7747.

Let's know all those steps:

Method #1: Canceling KLM Airlines Flight within 24 Hours

Gather your Klm flight details:

KLM Airlines Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Klm Cancellation page:

KLM Airlines Cancellation page

Find your KLM Airlines trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Klm for refund:

Make a Call With KLM Airlines

Dial +31 20 474 7747 and cancel KLM Airlines ticket over the phone

Send Klm an email for cancellation:

KLM Airlines an email

You can request a full refund through email. Send an KLM Airlines e-mail to Refunds.

Method #2: Changing KLM Airlines Flight

Visit the Klm website:

KLM Airlines website

Go to then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Klm flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the KLM Airlines new flight details carefully.

Click the new flight:

KLM Airlines new flight details

Click on the Klm new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

KLM Airlines new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

KLM Royal Dutch Airlines Cancellation and Refund FAQ's

☞ Does KLM airlines allow for cancellations?

Yes, they do allow for flight cancellation provided your reason should be included in their list for allowed cancellations.

☞ Will KLM automatically rebook my canceled flight?

Yes. usually, you are rebooked to the next available flight. however, if you want to choose a different one then you are required to do it manually either through online or offline means.

☞ How long does KLM take for a refund?

If you are eligible for getting refund then the refund amount is issued to you within 30 business days.

☞ Can I cancel the flight with KLM airlines within 24 hours of the ticket purchase?

Yes, you can cancel your flight within 24 hours of the flight ticket purchase without any extra money deduction only if the flight departure date is one week away from the cancellation date.

☞ Can I sell my KLM tickets?

The airlines may provide you the option to sell your ticket. You need to check it by calling on their customer care numbers.

☞ Can I cancel a KLM Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their KLM Airlines reservation without being charged a KLM Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get KLM Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the KLM Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your KLM Airlines flight was canceled less than 14 days before departure.

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