Search, Compare fares Hong Kong Express Airways Cancellation and Reimbursement
877-482-7927

Note: This not airlines official number. It may connect you with travel agency.

Hong Kong Express Airways Cancellation Policy, Refund Policy and Flight Change

Hong Kong Express Airways

7/F One City gate, 20 Tat Tung Rd, Tung Chung, Hong Kong, China, 999077

+852 3902 0288

https://hkexpress.com/

IATA UO
ICAO HKE
CALL SIGN HONGKONG SHUTTLE

Founded - 2004

Key people - Luo Cheng

China

Hong Kong Express Airways

Hong Kong Express Airways Cancellation and Refund Policy Information

Hong Kong Express Airways cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Hong Kong Express Airways flight.

If the Hong Kong Express Airways cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Hong Kong Express Airways flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Hong Kong Express Airways Cancellation and refund department via dialing +852 3902 0288.

Hong Kong Express Airways Cancellation Policy

  • Passengers who have purchased a Hong Kong Express Airways non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Hong Kong Express Airways refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Hong Kong Express Airways flight is canceled or significantly delayed, Hong Kong Express Airways will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Hong Kong Express Airways policies on its website https://hkexpress.com/ or by contacting Hong Kong Express Airways customer service team at +852 3902 0288.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Hong Kong Express Airways and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Hong Kong Express Airways not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Hong Kong Express Airways and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Hong Kong Express Airways's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Hong Kong Express Airways and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Hong Kong Express Airways and submit a cancellation request.

Hong Kong Express Airways's 24-Hour Cancellation Policy

  • Hong Kong Express Airways's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Hong Kong Express Airways Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Hong Kong Express Airways 24-hour cancellation policy, passengers may cancel a flight booked on Hong Kong Express Airways within 24 hours of purchase. Hong Kong Express Airways will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Hong Kong Express Airways flight. Hong Kong Express Airways reserves the right to change cancellations up to 24 hours at any time.

Hong Kong Express Airways's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Hong Kong Express Airways Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Hong Kong Express Airways side. For you to contact Hong Kong Express Airways official phone number +852 3902 0288 directly.

Cancellation Fees

Hong Kong Express Airways have also prescribed a cancellation fee for both domestic and international flights.

Hong Kong Express Airways cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Hong Kong Express Airways flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Hong Kong Express Airways cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Hong Kong Express Airways Refund Policy

Below is the refund policy for Hong Kong Express Airways :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Hong Kong Express Airways's refund policy.
      2. Tickets purchased on Hong Kong Express Airways in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Hong Kong Express Airways cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Hong Kong Express Airways refund :

Now you can know how to get a refund on all the tickets. Below are the Hong Kong Express Airways refund policy steps:

      • Go to the official Hong Kong Express Airways website https://hkexpress.com/.
      • Make sure you are signed in to your Hong Kong Express Airways account.
      • Look for refund options.
      • Hong Kong Express Airways Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Hong Kong Express Airways flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Hong Kong Express Airways?

If you have reserved a flight ticket with Hong Kong Express Airways but due to some urgency, you need to cancel it. You can do a Hong Kong Express Airways cancellation in two ways - online or by telephone.

Hong Kong Express Airways refund and cancellation phone +852 3902 0288.

Let's know all those steps:

Method #1: Canceling Hong Kong Express Airways Flight within 24 Hours

Gather your Hong Kong Express Airways flight details:

Hong Kong Express Airways Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Hong Kong Express Airways Cancellation page:

Hong Kong Express Airways Cancellation page

Find your Hong Kong Express Airways trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Hong Kong Express Airways:

Make a Call With Hong Kong Express Airways

Dial +852 3902 0288 and cancel Hong Kong Express Airways ticket over the phone

Send Hong Kong Express Airways an email:

Hong Kong Express Airways an email

You can request a full refund through email. Send an Hong Kong Express Airways e-mail to Refunds.

Method #2: Changing Hong Kong Express Airways Flight

Visit the Hong Kong Express Airways website:

Hong Kong Express Airways website

Go to https://hkexpress.com/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Hong Kong Express Airways flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Hong Kong Express Airways new flight details carefully.

Click the new flight:

Hong Kong Express Airways new flight details

Click on the Hong Kong Express Airways new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Hong Kong Express Airways new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Hong Kong Express Airways Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Hong Kong Express Airways flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Hong Kong Express Airways ticket.

If you’ve purchased a basic economy Hong Kong Express Airways ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Hong Kong Express Airways ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Hong Kong Express Airways flight.

If you have a Hong Kong Express Airways refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Hong Kong Express Airways flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Hong Kong Express Airways reservation without being charged a Hong Kong Express Airways cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Hong Kong Express Airways non-refundable flight?

To cancel a Hong Kong Express Airways non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Hong Kong Express Airways flight.

☞ Can I get Hong Kong Express Airways compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Hong Kong Express Airways responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Hong Kong Express Airways flight was canceled less than 14 days before departure.

Ask your Question
Active users can help in quick.


Home About Us Contact Us Privacy Terms & Conditions Sitemap Airports List

© 2022 Airlines Map.

Get Airlines map informations, Reservations information, airlines complete information, Airlines real address & phone number. All information collect from various sources we cannot guarantee originality. All images taken from third party sources for complaint please write us support[at]airlinesmap.com

Disclaimer : This 877-482-7927 is advertisers phone number may connect you with travel agency this phone number not belongs any airline and airport.