The check-in process requires time because the bag and the personal checking have to be done. If the traveller is flying domestically, he must arrive at the airport two hours before departure, and for an international flight, he must arrive three hours before departure.

The check-in counter closes 45 minutes before the flight's departure. If for any reason the traveller is unable to check in within the mentioned time, then he is not eligible for the flight check-in, even if he has a confirmed flight ticket.

Yes, Philippine airlines offer an express check-in facility for senior citizens with a maximum of two companions and for those travellers who don’t check bags with them. This facility is available in the domestic and international

Sectors from the Mactan and Manila airports. This is the special check-in counter, which is situated near the entrance of the airport.

• Children who are less than 2 years of age, do not require separate seats, but the adults who are travelling with the infants, have to inform the authority that they will carry their infant on their lap during the travel.
• Additional adults who carry the infants must be older than 15 years old.
• One infant is allowed per adult, if the adult travels with more than one infant, then an additional seat will have to be purchased for a second child.

Pets like cats, dogs, and birds are acceptable in checked bags if they follow the below conditions:

• The container in which the pet is travelling must be secure and leakproof.
• Have the vaccination certificate.
• The traveller who carries the pet must be at least 12 years old.

Definitely yes, a traveller who purchased the ticket from an agent, an official website, or a ticket counter can do the online check-in. The traveller can do the online check-in while selecting the below options:

• Enter the booking number, the booking number can be the airline booking number and agent booking number reference number.
• Enter the personal details like the first and last name of the traveller
• Add the frequent flyer number if the traveller has this.

• The timing for when airport check-in opens depends on the airport from where the flight is taking off.
• The Philippine Airlines' check-in counter opens 3 hours before the departure of the international flight.
• For domestic flights, the check-in counter is open 2 hours before the departure of the flight.

To get the exact timing for the check-in counter's opening time, the traveller can directly call the airport check-in counter.

• The official website of Philippine Airlines allows travellers to check in online for their Philippine Airlines flights.
• Choose the check-in tab if your flight departs within 24 hours or 75 minutes for an international flight.
• For a domestic flight, choose the check-in tab between 24 hours and 60 minutes before departure.
• No one can make the check-in beyond the defined time.
• If the traveller has luggage, he must report to the bag drop counter one hour before the flight's departure time for international flights and 45 minutes before for domestic flights.

In today’s world, time is money, and while doing the online check-in, the traveller can save a lot of time that would otherwise be consumed by reaching the airport 3–4 hours before the flight's departure. Additionally, travellers have to wait in a queue for their turn, which has a maximum waiting time.

Whenever the traveller does the check-in process online, then he has to report to the airport, drop the baggage at the baggage counter, and proceed to the essential security check-in counter.

Yes, like other airlines, Philippine Airlines offers food and drinks to their travellers. The food and drink are complimentary to the travellers, but it depends upon the class in which they are travelling.

• Business class, which has this facility and the option of food types such as Filipino, Western, and Japanese.
• The business class has the option of drinks like tea, coffee, juice, wines and a selection of beers.
• In any domestic flight drinks and meals are offered if and only if the domestic flight time duration is more than 45 minutes.

Yes, passengers flying with Philippine Airlines can change their seats after online check-in, but only for the remaining seats. To change the seat after check-in, the traveller has to visit the airline's home page and then take out the booking details. Select the “select or change seat” option and select any available seat. Following confirmation, the traveller must reprint the boarding pass with any changes.

The traveller who has the confirmed reservation or E-ticket, which is generated after the online check-in process, is eligible for the online check-in. The  kind of traveller does not allow for the online check-in process

• The minor traveller
• A traveller who requires assistance in terms of medical
• Travelers with outstanding payments.

The Philippine airlines fly to more than 29 domestic destinations and 50 locations worldwide such as Southwest Asia, East Asia, the middle east, North America, Europe and Oceania

The weight allowed by Philippine Airlines is determined by the ticket class. Below are the weight limits as per the class

For the economy class- 2 bags with the 32 kg weight per bag

For the premium class- 2 bags each with the 32 kg weight

For the business class- 2 bags with a maximum weight of 32 kg individually.

For the first class- free bags allowed of 15 kg each bag

Any kind of adjustment or amendment to the ticket requires the last name of the traveller. The reservation number is always present at the travelling e-ticket and is used to make any modifications to the ticket. While doing any modification, the traveller must have a credit or debit card to make the payment. For example, if the traveller upgrades the ticket from economy class to first class, then the traveller has to pay the additional fare amount. The additional amount is the difference in the fare price between the two tickets of a different class.

The traveller can get the full details regarding the arrival time, terminal, etc. from their e-ticket because the e-ticket contains all the flight-related details. Additionally, the boarding pass has all the details, which are in printed format. Moreover, the flight departure time is also displayed on the monitors that are present near the departure terminal of the airport, and the information counter also announces the departure and arrival times of the various flights.

The standard rules say no airlines should charge for the check-in process but if passengers use additional services then they will be charged for that and it will be particular to their case.

Yes. On the check-in window, you get a chance to select your seats.

If you select free seats or let the airlines select seats for you then you need not to pay for that.

If you do not wish to complete the flight check-in process through the web, you still have the option to check-in at the airport.

If you fail to do check-in within 24 hours before the flight departure time, you will not get permission to board your flight, and your flight can be missed.

In such cases, when there is some technical error arises that stops you from doing web check-in then you need to contact the airlines authority at the earliest. 

Yes, you have the option to download your boarding pass later but you need to remember that you should do it within the time slot allowed by the airlines for web check-in for your flight.

Sí, es posible recibir una tarjeta de embarque de Air China a través del sitio web https://www.philippineairlines.com/. Una vez que haya completado el proceso de check-in en línea, es hora de seleccionar un asiento e imprimir su tarjeta de embarque.

Existe la posibilidad de que este problema se deba a una combinación de factores, incluidos los que se enumeran a continuación. Esto puede deberse a dificultades técnicas, información incorrecta o restricciones de vuelo.