Eastar Jet Cancellation and Reimbursement

Step-by-step guide of Eastar Jet Cancellation and Reimbursement Cancellation and Reimbursement process. Any Eastar Jet Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Eastar Jet

2nd Floor, Yangseo Building, 534-9 Banghwa-dong, angseo-gu, Gangseo-gu, Seoul, South Korea, 07500

Phone : +82 2 1544 0080

Website :

Eastar Jet



Key people


South Korea

Eastar Jet

Know about Cancellation Policy

Eastar Jet is a major carrier airline of the South Korea that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Eastar Jet flight then before proceeding it is recommended to get information about Eastar Jet cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Eastar Jet introduces 24 hours cancellation policy. Eastar Jet provides more flexibility and benefits for the passengers while managing their booking.

As per Eastar Jet 24-hour Cancellation policy, passengers can cancel a flight booked on Eastar Jet within 24 hours of the purchase. Eastar Jet will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Eastar Jet flight.

If the passengers cancel a Eastar Jet flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Eastar Jet ask to pay the penalty that will totally depend upon the fare rule of the Eastar Jet.

Cancellation Policy

Eastar Jet gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Eastar Jet official site http://www.eastarjet.com/. The refund is provided only for the eligible Eastar Jet flight tickets that are canceled within the active span of time. Eastar Jet does not provide a refund after the expiry period of the ticket. The Eastar Jet refund request may take time to be processed and can be granted within 7 to 10 working days. If Eastar Jet flights are canceled due to any unavoidable reasons from the Eastar Jet' end then it provides compensation to the passengers to book the next subsequent Eastar Jet flight. Thus, you can easily cancel your flight and get a refund on Eastar Jet.

Cancellation Fees

Eastar Jet have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Eastar Jet flight cancellation fee for international flights, then go through the below instructions:

Eastar Jet cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Eastar Jet flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Eastar Jet cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Eastar Jet cancellation policy, you can contact Eastar Jet cancellation number +82 2 1544 0080 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +82 2 1544 0080.

Sometimes plans change and you are forced to cancel a Eastar Jet flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Eastar Jet flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Eastar Jet and need to cancel, you’re in the right place! You can find all the information you need to navigate the Eastar Jet cancellation policy and determine what policies apply to your situation.


How Do I Cancel My Flight on Eastar Jet?


If you have reserved a flight ticket with Eastar Jet, but due to some urgency, you need to cancel it. You can make Eastar Jet cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Eastar Jet cancellations process finishes up, you will be informed about the refund options that you can opt for.


Method #1: Online Eastar Jet Cancellations


Step #1: Run any web browser on your computer. Visit the Eastar Jet homepage http://www.eastarjet.com/. Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Eastar Jet login credentials. Hit on the yellow ‘Log In’ button.


  • If you forget your Eastar Jet login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Eastar Jet flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Eastar Jet login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.


Step #2: If you don’t have a Eastar Jet account, you can skip the logging in process. Visit the Eastar Jet cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theEastar Jet cancellation policy, you must enter the exact name of the person who originally booked the air ticket.


Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Eastar Jet Reservations’ link http://www.eastarjet.com/, which is found in the ‘Flight’ header.


Step #4: Hit on the ‘Eastar Jet Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Eastar Jet Cancel Reservation’ button.


Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Eastar Jet flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Eastar Jet account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.


Step #6: Review your Eastar Jet flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.


Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.


Step #8: At the bottom of the Eastar Jet cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Eastar Jet ticket reservation.


Method #2: Cancel Your Flight via A Call


Step #1: Dial Eastar Jet’ Reservations Department +82 2 1544 0080 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Eastar Jet online air ticket cancellation, contact Eastar Jet via phone.


Step #2: Tell the aviation executive that you want to cancel your Eastar Jet tickets.


Step #3: Check your air ticket refund options.


Method #3: Cancel Your Flight Tickets at Airport


Step #1: First of all, you need to go to the airport where you have decided to board the flight.


Step #2: After that, you need to visit Eastar Jet ATO (Airport Ticket Office).


Step #3: You can talk face to face with the Eastar Jet executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Eastar Jet Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Eastar Jet flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Eastar Jet ticket.

If you’ve purchased a basic economy Eastar Jet ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Eastar Jet ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Eastar Jet flight.

If you have a Eastar Jet refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Eastar Jet flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Eastar Jet reservation without being charged a Eastar Jet cancellation fee, regardless of fare selected.

3. Can I get Eastar Jet compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Eastar Jet responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Eastar Jet flight was canceled less than 14 days before departure.

4. How do I know if my Eastar Jet flight is refundable?

To check if a Eastar Jet ticket is refundable, go to Eastar Jet's website http://www.eastarjet.com/ and enter the ticket or document number and the Eastar Jet will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Eastar Jet flight.