China Southern Airlines Cancellation and Reimbursement

Step-by-step guide of China Southern Airlines Cancellation and Reimbursement Cancellation and Reimbursement process. Any China Southern Airlines Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

China Southern Airlines

2/F, 181 Huanshi West Road, Guangzhou, China, 510000

Phone : +86 40 0869 5539

Website :

China Southern Airlines
IATA CZ
ICAO CSN
CallSign CHINA SOUTHERN

Founded

1988

Key people

Country

China

China Southern Airlines
Step-by-step guide of China Southern Airlines Cancellation and Reimbursement Cancellation and Reimbursement process. Any China Southern Airlines Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

China Southern Airlines Cancellation and Reimbursement FAQ's


1. What happens if I cancel my China Southern Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable China Southern Airlines ticket.

If you’ve purchased a basic economy China Southern Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable China Southern Airlines ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future China Southern Airlines flight.

If you have a China Southern Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a China Southern Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their China Southern Airlines reservation without being charged a China Southern Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

3. What happens if you cancel a China Southern Airlines non-refundable flight?

To cancel a China Southern Airlines non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a China Southern Airlines flight.

4. Can I get China Southern Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the China Southern Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your China Southern Airlines flight was canceled less than 14 days before departure.

5. How do I know if my China Southern Airlines flight is refundable?

To check if a China Southern Airlines ticket is refundable, go to China Southern Airlines's website http://global.csair.com/RU/RU/Home/ and enter the ticket or document number and the China Southern Airlines will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future China Southern Airlines flight.