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877-482-7927

Note: This not airlines official number. It may connect you with travel agency.

China Cargo Airlines Cancellation Policy, Refund Policy and Flight Change

China Cargo Airlines

Room 224, No. 1, Su-Hang Road, Shanghai Pudong Int’l Airport, Shanghai, chiana, 200000

86-21-68342656

https://www.ckair.com

IATA CK
ICAO CKK
CALL SIGN CARGO KING

Founded - 1998

Key people - Mr. Zhu Yimin

chiana

China Cargo Airlines

China Cargo Airlines Cancellation and Refund Policy Information

China Cargo Airlines cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the China Cargo Airlines flight.

If the China Cargo Airlines cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an China Cargo Airlines flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct China Cargo Airlines Cancellation and refund department via dialing 86-21-68342656.

China Cargo Airlines Cancellation Policy

  • Passengers who have purchased a China Cargo Airlines non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a China Cargo Airlines refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a China Cargo Airlines flight is canceled or significantly delayed, China Cargo Airlines will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an China Cargo Airlines policies on its website https://www.ckair.com or by contacting China Cargo Airlines customer service team at 86-21-68342656.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with China Cargo Airlines and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require China Cargo Airlines not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with China Cargo Airlines and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

China Cargo Airlines's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on China Cargo Airlines and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact China Cargo Airlines and submit a cancellation request.

China Cargo Airlines's 24-Hour Cancellation Policy

  • China Cargo Airlines's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, China Cargo Airlines Airlines has introduced a 24-hour cancellation policy.
  • In accordance with China Cargo Airlines 24-hour cancellation policy, passengers may cancel a flight booked on China Cargo Airlines within 24 hours of purchase. China Cargo Airlines will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your China Cargo Airlines flight. China Cargo Airlines reserves the right to change cancellations up to 24 hours at any time.

China Cargo Airlines's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The China Cargo Airlines Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from China Cargo Airlines side. For you to contact China Cargo Airlines official phone number 86-21-68342656 directly.

Cancellation Fees

China Cargo Airlines have also prescribed a cancellation fee for both domestic and international flights.

China Cargo Airlines cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your China Cargo Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a China Cargo Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

China Cargo Airlines Refund Policy

Below is the refund policy for China Cargo Airlines :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under China Cargo Airlines's refund policy.
      2. Tickets purchased on China Cargo Airlines in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different China Cargo Airlines cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting China Cargo Airlines refund :

Now you can know how to get a refund on all the tickets. Below are the China Cargo Airlines refund policy steps:

      • Go to the official China Cargo Airlines website https://www.ckair.com.
      • Make sure you are signed in to your China Cargo Airlines account.
      • Look for refund options.
      • China Cargo Airlines Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any China Cargo Airlines flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on China Cargo Airlines?

If you have reserved a flight ticket with China Cargo Airlines but due to some urgency, you need to cancel it. You can do a China Cargo Airlines cancellation in two ways - online or by telephone.

China Cargo Airlines refund and cancellation phone 86-21-68342656.

Let's know all those steps:

Method #1: Canceling China Cargo Airlines Flight within 24 Hours

Gather your China Cargo Airlines flight details:

China Cargo Airlines Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To China Cargo Airlines Cancellation page:

China Cargo Airlines Cancellation page

Find your China Cargo Airlines trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With China Cargo Airlines:

Make a Call With China Cargo Airlines

Dial 86-21-68342656 and cancel China Cargo Airlines ticket over the phone

Send China Cargo Airlines an email:

China Cargo Airlines an email

You can request a full refund through email. Send an China Cargo Airlines e-mail to Refunds.

Method #2: Changing China Cargo Airlines Flight

Visit the China Cargo Airlines website:

China Cargo Airlines website

Go to https://www.ckair.com then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and China Cargo Airlines flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the China Cargo Airlines new flight details carefully.

Click the new flight:

China Cargo Airlines new flight details

Click on the China Cargo Airlines new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

China Cargo Airlines new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

China Cargo Airlines Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my China Cargo Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable China Cargo Airlines ticket.

If you’ve purchased a basic economy China Cargo Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable China Cargo Airlines ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future China Cargo Airlines flight.

If you have a China Cargo Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a China Cargo Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their China Cargo Airlines reservation without being charged a China Cargo Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a China Cargo Airlines non-refundable flight?

To cancel a China Cargo Airlines non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a China Cargo Airlines flight.

☞ Can I get China Cargo Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the China Cargo Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your China Cargo Airlines flight was canceled less than 14 days before departure.

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