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Cathay Pacific Cancellation Policy 2023

Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, , Hong Kong., Lantau, China, 729

Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. China

IATA CX
ICAO CPA

Founded - 1946

Key people - John Robert Slosar

China

Cathay Pacific

Cathay Pacific Cancellation Policy

Cathay Pacific has come up with its cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your Cathay flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details about canceling a Cathay flight:

Things To Remember:

Here are some essential things to keep in mind regarding Cathay' cancellation policy:

  • Be sure to check the cancellation fees that the airline will charge when you book your flight.
  • If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
  • If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
  • In certain circumstances, such as a medical emergency or military deployment, Cathay Pacific may waive cancellation fees or offer other accommodations. It's always best to contact the airline directly to discuss your options.

Cathay Pacific Cancellation Policy 24-Hours

Cathay 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under Cathay Pacific 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee. 

Important Note:

  • When you book tickets from the United States, a 24-hour policy may apply. The Cathay Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
  • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Cathay Pacific side. For you to contact Cathay official phone number Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. China directly.

Cathay Pacific Cancellation Policy Due To Weather

If Cathay Pacific has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Cathay will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Cathay to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

Cathay Pacific cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of  Cathay:

 

Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least 7 days before departure)

USD 0

60-+ days before departure

USD 0

31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

6 days-1 hour before departure

USD 119

Ways to Cancel a Cathay Pacific Flight

Cathay Pacific provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Cathay flight:

Online: 

Follow these steps to cancel your Cathay Pacific flight:

  • Log into your account on the Cathay website https://cathaypacific.com/
  • Navigate to the "My Trips" section on the website.
  • Find the flight you want to cancel. 
  • Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Over the phone: 

You can also cancel your Cathay Pacific flight by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a Cathay Pacific airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

Cathay Pacific Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

  • You cancel your flight at least 60 days prior to departure.
  • You cancel a flight within 24 hours as long as it departs at least 7 days later.
  • Your flight is canceled by the airline itself
  • If your flight is delayed by at least 2 hours.
  • Your flight is rescheduled and the new flight does not suit you.
  • You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.

How To Get Cathay Pacific Refund?

Here are the steps through which you can get a refund on your Cathay Pacific flight:

  • Go to the airline's official website https://cathaypacific.com/.
  • Select the “My Trips” option on the website.
  • On the next page, enter the required information like Last name and Confirmation code.
  • Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
  • Select Cancel Reservation
  • Now, the page will show you the refund amount with the cancellation fees on the last page.

Cathay Pacific Contact Information:

Cathay air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Cathay Pacific:

  • Via Call: Cathay Pacific Cancellation Phone Number is Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. China (toll-free open 24/7)
  • Via Chatbot: The airline has a bot present on its website that tries to answer all your queries and help you with your problems.

How Do I Cancel My Flight on Cathay Pacific?

If you have reserved a flight ticket with Cathay Pacific but due to some urgency, you need to cancel it. You can do a Cathay air cancellation in two ways - online or by telephone.

Cathay Pacific refund and cancellation phone Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. China.

Let's know all those steps:

Method #1: Canceling Cathay Pacific Flight within 24 Hours

Gather your Cathay flight details:

Cathay Pacific Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Cathay Cancellation page:

Cathay Pacific Cancellation page

Find your Cathay Pacific trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website https://cathaypacific.com/.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Cathay for refund:

Make a Call With Cathay Pacific

Dial Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. China and cancel Cathay Pacific ticket over the phone

Send Cathay an email for cancellation:

Cathay Pacific an email

You can request a full refund through email. Send an Cathay Pacific e-mail to Refunds.

Method #2: Changing Cathay Pacific Flight

Visit the Cathay website:

Cathay Pacific website

Go to https://cathaypacific.com/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Cathay flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Cathay Pacific new flight details carefully.

Click the new flight:

Cathay Pacific new flight details

Click on the Cathay new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Cathay Pacific new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

Cathay Pacific Cancellation and Reimbursement FAQ's


☞ Can I cancel a Cathay Pacific flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Cathay Pacific reservation without being charged a Cathay Pacific cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ Can I get Cathay Pacific compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Cathay Pacific responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Cathay Pacific flight was canceled less than 14 days before departure.

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