Bangkok Airways Cancellation and Reimbursement

Details of (PG) Bangkok Airways flight Cancellation policy, Refunds, and Reimbursement. Get the process of understanding Bangkok Airways (PG) changes.

Bangkok Airways

99 Mu 14, Viphavadirangsit Rd., Chom Phon, Chatuchak, Bangkok, Thailand, 10900

Phone : +66 (2) 270 6699

Website :

Bangkok Airways



Key people



Bangkok Airways

Know about Cancellation Policy

Bangkok Airways is a major carrier airline of the Thailand that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Bangkok Airways flight then before proceeding it is recommended to get information about Bangkok Airways cancellation policy.

Cancellation 24 hours Policy ( Depends origin country and airlines)

Paying attention to the needs and situations of the passengers, Bangkok Airways introduces 24 hours cancellation policy. Bangkok Airways provides more flexibility and benefits for the passengers while managing their booking.


As per Bangkok Airways 24-hour Cancellation policy, passengers can cancel a flight booked on Bangkok Airways within 24 hours of the purchase. Bangkok Airways will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Bangkok Airways flight. The Bangkok Airways rights to change 24 hours cancellation any time.

This Data is collected from various sources the may not have the guaranteed change in policy from Bangkok Airways side. for you directly contact official phone number +66 (2) 270 6699 of Bangkok Airways.

Note: 24 hours policy may apply when you book tickets from the United States. The Airlines Reporting Corporation (ARC) supports 24 hours cancellation policy in the United States.


If the passengers cancel a Bangkok Airways flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Bangkok Airways ask to pay the penalty that will totally depend upon the fare rule of the Bangkok Airways.

Cancellation Policy

Bangkok Airways gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Bangkok Airways official site The refund is provided only for the eligible Bangkok Airways flight tickets that are canceled within the active span of time. Bangkok Airways does not provide a refund after the expiry period of the ticket. The Bangkok Airways refund request may take time to be processed and can be granted within 7 to 10 working days. If Bangkok Airways flights are canceled due to any unavoidable reasons from the Bangkok Airways' end then it provides compensation to the passengers to book the next subsequent Bangkok Airways flight. Thus, you can easily cancel your flight and get a refund on Bangkok Airways.

Cancellation Fees

Bangkok Airways have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Bangkok Airways flight cancellation fee for international flights, then go through the below instructions:

Bangkok Airways cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Bangkok Airways flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Bangkok Airways cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Bangkok Airways cancellation policy, you can contact Bangkok Airways cancellation number +66 (2) 270 6699 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +66 (2) 270 6699.

Sometimes plans change and you are forced to cancel a Bangkok Airways flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Bangkok Airways flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Bangkok Airways and need to cancel, you’re in the right place! You can find all the information you need to navigate the Bangkok Airways cancellation policy and determine what policies apply to your situation.


How Do I Cancel My Flight on Bangkok Airways?


If you have reserved a flight ticket with Bangkok Airways, but due to some urgency, you need to cancel it. You can make Bangkok Airways cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Bangkok Airways cancellations process finishes up, you will be informed about the refund options that you can opt for.


Method #1: Online Bangkok Airways Cancellations


Step #1: Run any web browser on your computer. Visit the Bangkok Airways homepage Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Bangkok Airways login credentials. Hit on the yellow ‘Log In’ button.


  • If you forget your Bangkok Airways login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Bangkok Airways flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Bangkok Airways login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.


Step #2: If you don’t have a Bangkok Airways account, you can skip the logging in process. Visit the Bangkok Airways cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theBangkok Airways cancellation policy, you must enter the exact name of the person who originally booked the air ticket.


Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Bangkok Airways Reservations’ link, which is found in the ‘Flight’ header.


Step #4: Hit on the ‘Bangkok Airways Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Bangkok Airways Cancel Reservation’ button.


Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Bangkok Airways flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Bangkok Airways account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.


Step #6: Review your Bangkok Airways flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.


Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.


Step #8: At the bottom of the Bangkok Airways cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Bangkok Airways ticket reservation.


Method #2: Cancel Your Flight via A Call


Step #1: Dial Bangkok Airways’ Reservations Department +66 (2) 270 6699 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Bangkok Airways online air ticket cancellation, contact Bangkok Airways via phone.


Step #2: Tell the aviation executive that you want to cancel your Bangkok Airways tickets.


Step #3: Check your air ticket refund options.


Method #3: Cancel Your Flight Tickets at Airport


Step #1: First of all, you need to go to the airport where you have decided to board the flight.


Step #2: After that, you need to visit Bangkok Airways ATO (Airport Ticket Office).


Step #3: You can talk face to face with the Bangkok Airways executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Bangkok Airways Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Bangkok Airways flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Bangkok Airways ticket.

If you’ve purchased a basic economy Bangkok Airways ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Bangkok Airways ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Bangkok Airways flight.

If you have a Bangkok Airways refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Bangkok Airways flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Bangkok Airways reservation without being charged a Bangkok Airways cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


3. What happens if you cancel a Bangkok Airways non-refundable flight?

To cancel a Bangkok Airways non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Bangkok Airways flight.

4. Can I get Bangkok Airways compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Bangkok Airways responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Bangkok Airways flight was canceled less than 14 days before departure.

5. How do I know if my Bangkok Airways flight is refundable?

To check if a Bangkok Airways ticket is refundable, go to Bangkok Airways's website and enter the ticket or document number and the Bangkok Airways will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Bangkok Airways flight.