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Austrian Airlines Flight change Policy 2023

airlines Austrian Airlines

Schwechat, Vienna, Marxergasse, Austria, 1030

+43 5 1766 1000


Founded - 1957

Key people - Alexis von Hoensbroech


Austrian Airlines Flight Change Policy


We will provide you with comprehensive information about the Austrian Airlines Flight Change Policy. If you find yourself in a situation where you need to modify your flight reservation with Austrian Airlines, this guide will help you understand the process, associated fees, and important considerations. Whether it's a change in travel dates, passenger details, or flight routes, Austrian Airlines aims to provide flexibility and convenience to its passenger

Understanding the Austrian Airlines Flight Change Policy

Austrian Airlines allows passengers to make changes to their flight reservations under certain conditions. The airline recognizes that travel plans can change, and they strive to accommodate passengers' needs to ensure a seamless travel experience. It's important to familiarize yourself with the airline's specific policies and guidelines regarding flight changes to avoid any inconvenience or additional costs.

Types of Flight Changes

When it comes to flight changes, Austrian Airlines offers passengers various options to modify their reservations according to their needs. Whether you need to adjust your travel dates, destination, or passenger details, understanding the different types of flight changes available can help you make the necessary adjustments effectively. Here are the common types of flight changes offered by Austrian Airlines:

Change of Travel Dates

One of the most common types of flight changes is modifying the travel dates of your reservation. This allows you to adjust your departure or return dates to better align with your schedule. Whether you need to postpone your trip or advance your travel plans, Austrian Airlines typically allows passengers to change their travel dates, subject to applicable fees and fare conditions.

Change of Destination

You may need to change your travel destination. This could be due to a change in plans, a desire to explore a different location, or other unforeseen circumstances. Austrian Airlines generally allows passengers to change their destination, but it's important to review the fare conditions associated with your ticket to understand any limitations or restrictions.

Change of Passenger Details

If there are errors or changes in passenger details, such as name misspellings or incorrect birthdates, Austrian Airlines provides the option to update these details. It's important to ensure that the passenger information on the reservation matches the official identification documents to avoid any issues during check-in or boarding.

Change of Flight Route

Sometimes, you may need to change the flight route due to various reasons, such as avoiding layovers, exploring different connecting cities, or adjusting your travel itinerary. Austrian Airlines allows passengers to change their flight routes, but it's crucial to review the fare conditions associated with your ticket to understand any applicable fees or restrictions.

Upgrading or Downgrading Fare Class

Passengers may also have the option to upgrade or downgrade their fare class when changing their flights. This allows you to enjoy additional benefits and amenities by upgrading to a higher fare class or to make cost-saving adjustments by downgrading to a lower fare class. It's important to consider any fare differences and associated fees when opting for a fare class change.

Adding or Removing Services

During the flight change process, you may have the opportunity to add or remove additional services, such as seat selection, meal preferences, or extra baggage allowance. These modifications can enhance your travel experience and cater to your specific needs. However, it's important to note that additional charges may apply for added services.

Austrian Airlines Reasons for Changing a Flight

There can be various reasons why passengers may need to change their flights. Some common reasons include:

  • Schedule conflicts
  • Personal emergencies
  • Health issues
  • Weather disruptions
  • Changes in travel plans

Austrian Airlines Flight Change Fees and Conditions

When it comes to changing your flight with Austrian Airlines, it's important to be aware of the associated fees. Below is a table outlining the flight change fees based on the fare type and the timing of the change request:

Fare Type Change Fee (Within Europe) Change Fee (Intercontinental)
Flex Fare No change fee No change fee
Classic Fare $60-$240 $120-$360
Lite Fare $110-$180 $180-$360
Business Class Fare No change fee No change fee

Please note that the above table provides a general overview of the flight change fees for Austrian Airlines in USD. The actual fees may vary based on factors such as the specific fare conditions, ticket type, and the timing of the change request.

How to Change Your Austrian Airlines Flight


To change your Austrian Airlines flight, you have multiple options available. The airline provides convenient online channels and customer support to assist you with the process. Here are the general steps to change your flight:

  • Review the fare conditions and applicable fees for your ticket.
  • Determine the new travel dates or destination.
  • Check the availability of flights on your preferred dates and routes.
  • Contact Austrian Airlines directly through their website, customer support hotline, or visit their ticket office.
  • Provide the necessary details and request the flight change.
  • Pay any applicable change fees or fare differences, if required.

Important Considerations for Flight Changes

Before proceeding with a flight change, it's important to consider a few key factors:

  • Timing: Some fare types may have restrictions on when changes can be made without incurring fees. Check the fare conditions to understand any time limitations.
  • Availability: Ensure that the new flight you wish to change to has available seats.
  • Fare Differences: Depending on the fare rules, you may need to pay additional charges if the new flight has a higher fare.
  • Travel Insurance: Review your travel insurance policy to understand if it covers flight changes and related expenses.

Managing Flight Changes Online

Austrian Airlines provides a user-friendly online platform that allows passengers to manage their flight changes easily. By visiting the airline's official website and accessing the "Manage Booking" section, you can log in to your account and make the necessary modifications to your reservation. The online platform provides step-by-step guidance, and you can review the associated fees and conditions before finalizing the change.

Contacting Austrian Airlines Customer Support


Customer Support Hotline

Austrian Airlines operates a dedicated customer support hotline to handle customer inquiries and provide assistance. To reach their customer support team, follow these steps:

  1. Locate the contact number for your specific region or country on the Austrian Airlines website.
  2. Dial the customer support hotline number during their operating hours.
  3. Once connected, explain your situation and provide the necessary details regarding your flight change or inquiry.
  4. The customer support representative will guide you through the process, answer your questions, and provide personalized assistance.

Email Support

If you prefer written communication or have non-urgent inquiries, you can reach out to Austrian Airlines via email. Here's how to contact them through email:

  • Visit the Austrian Airlines website and navigate to the "Contact" or "Customer Support" section.
  • Look for the email address designated for customer support or inquiries.
  • Compose a detailed email explaining your flight change request or inquiry, including relevant booking details.
  • Send the email to the designated customer support email address.
  • Allow some time for the customer support team to review and respond to your email.

Ticket Office

For a more personal touch and face-to-face assistance, you can visit one of the Austrian Airlines ticket offices. Follow these steps to seek assistance at a ticket office:

  • Find the nearest Austrian Airlines ticket office by visiting their website or conducting an online search.
  • Visit the ticket office during their working hours.
  • Approach the ticket office staff and explain your flight change or inquiry.

Key Features of the Flight Change Policy

  1. Flexibility: Austrian Airlines provides passengers with options to change their flights without excessive restrictions, subject to applicable conditions and fees.
  2. Various Fare Types: The Flight Change Policy encompasses different fare types, including Flex Fare, Classic Fare, Lite Fare, FlyNet Fare, Business Class Fare, Miles & More Award, and Other Award Programs. Each fare type has its own specific rules and conditions regarding flight changes.
  3. Change Fees: Depending on the fare type, date, and other factors, change fees may apply. These fees vary and are determined based on the specific conditions associated with the ticket.
  4. Online Change Management: Passengers can conveniently manage their flight changes online through the Austrian Airlines website. The online platform allows customers to modify their reservations, select new travel dates, and make payments for any applicable fees or fare differences.
  5. Customer Support: Austrian Airlines provides dedicated customer support services to assist passengers with their flight change requests. Passengers can reach out to the customer support team via phone, email, or by visiting one of their ticket offices for personalized assistance.

Austrian Airlines Flight Change Policy FAQ's

☞ What is Austrian Airlines Flight Change Within 24 Hours?

Austrian Airlines Flight Change Within 24 Hours is a service that allows passengers to change their flight without any penalty fees. This service is available for passengers who have booked a flight on Austrian Airlines and need to change their flight within 24 hours of the original booking.

☞ Who is Eligible for Austrian Flight Change Within 24 Hours?

Passengers who have booked a flight on Austrian directly, through their website or mobile app, are eligible for theAustrian Flight Change Within 24 Hours service. This service is also available for passengers who have booked a flight through a travel agency, as long as the booking was made within 24 hours of the original booking.

☞ How to Change Your Austrian Airlines Flight Within 24 Hours?

To change your Austrian Airlines flight within 24 hours of booking, you can follow these simple steps:

☞ How much does it cost to change a Austrian flight?

The cost of changing a Austrian flight depends on several factors, including the type of ticket you purchased, how close to the departure date you're making the change, and the new Austrian flight you're booking.

Austrian Domestic 


Austrian International



☞ Can I change my Austrian flight online?

Yes, you can change your Austrian flight online by visiting the "My Trips" section of the airline's website

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