Search, Compare fares 9 Air Cancellation and Reimbursement
877-482-7927

Note: This not airlines official number. It may connect you with travel agency.

9 Air Cancellation Policy, Refund Policy and Flight Change

9 Air

Guangzhou Baiyun International (CAN)China, Guangdong,, Guangdong,, China, 273013

86 20 400 105 1999

https://9air.com

IATA AQ
ICAO JYH
CALL SIGN TRANS JADE

Founded - 2014

Key people -

China

9 Air Cancellation and Refund Policy Information

9 Air cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the 9 Air flight.

If the 9 Air cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an 9 Air flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct 9 Air Cancellation and refund department via dialing 86 20 400 105 1999.

9 Air Cancellation Policy

  • Passengers who have purchased a 9 Air non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a 9 Air refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a 9 Air flight is canceled or significantly delayed, 9 Air will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an 9 Air policies on its website https://9air.com or by contacting 9 Air customer service team at 86 20 400 105 1999.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with 9 Air and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require 9 Air not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with 9 Air and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

9 Air's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on 9 Air and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact 9 Air and submit a cancellation request.

9 Air's 24-Hour Cancellation Policy

  • 9 Air's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, 9 Air Airlines has introduced a 24-hour cancellation policy.
  • In accordance with 9 Air 24-hour cancellation policy, passengers may cancel a flight booked on 9 Air within 24 hours of purchase. 9 Air will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your 9 Air flight. 9 Air reserves the right to change cancellations up to 24 hours at any time.

9 Air's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The 9 Air Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from 9 Air side. For you to contact 9 Air official phone number 86 20 400 105 1999 directly.

Cancellation Fees

9 Air have also prescribed a cancellation fee for both domestic and international flights.

9 Air cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your 9 Air flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a 9 Air cancellation fee. You can also make a cancellation request after canceling your flight ticket.

9 Air Refund Policy

Below is the refund policy for 9 Air :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under 9 Air's refund policy.
      2. Tickets purchased on 9 Air in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different 9 Air cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting 9 Air refund :

Now you can know how to get a refund on all the tickets. Below are the 9 Air refund policy steps:

      • Go to the official 9 Air website https://9air.com.
      • Make sure you are signed in to your 9 Air account.
      • Look for refund options.
      • 9 Air Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any 9 Air flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on 9 Air?

If you have reserved a flight ticket with 9 Air but due to some urgency, you need to cancel it. You can do a 9 Air cancellation in two ways - online or by telephone.

9 Air refund and cancellation phone 86 20 400 105 1999.

Let's know all those steps:

Method #1: Canceling 9 Air Flight within 24 Hours

Gather your 9 Air flight details:

9 Air Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To 9 Air Cancellation page:

9 Air Cancellation page

Find your 9 Air trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With 9 Air:

Make a Call With 9 Air

Dial 86 20 400 105 1999 and cancel 9 Air ticket over the phone

Send 9 Air an email:

9 Air an email

You can request a full refund through email. Send an 9 Air e-mail to Refunds.

Method #2: Changing 9 Air Flight

Visit the 9 Air website:

9 Air website

Go to https://9air.com then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and 9 Air flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the 9 Air new flight details carefully.

Click the new flight:

9 Air new flight details

Click on the 9 Air new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

9 Air new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

9 Air Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my 9 Air flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable 9 Air ticket.

If you’ve purchased a basic economy 9 Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable 9 Air ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future 9 Air flight.

If you have a 9 Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a 9 Air flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their 9 Air reservation without being charged a 9 Air cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a 9 Air non-refundable flight?

To cancel a 9 Air non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a 9 Air flight.

☞ Can I get 9 Air compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the 9 Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your 9 Air flight was canceled less than 14 days before departure.

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