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Volaris Airline Reservations, flights booking

Volaris Airline

Prolongacion Paseo dela Reforma, No 490 1er Piso,Colonia Santa Fe, Mexico City, , 1015, Mexico

+52 55 1102 8000

TYPE Commercial

Founded - 2004

Key people - Enrique Beltranena

Hub Airports Mexicali Airport


Volaris Airline

Flying with Volaris Airlines: A Complete 2023 Stepwise Guide for Passengers

Overview and history

Volaris is a low-cost Mexican airline founded in 2005.  Since then, it has quickly grown to become one of the largest airlines in Mexico and has expanded to serve destinations in the United States, Central America, and the Caribbean.

Before you fly with Volaris, here are a few things you should know; 

  • Volaris Flight Booking 
  • Destinations covered by Volaris 
  • Travel Classes in Volaris
  • Steps to Book a flight ticket and more.  

Volaris Airlines Reservation

Volaris flight reservations can be easily done To book a Volaris flight ticket, you shall follow a few easy steps we’ve mentioned below. They have also invested in technology, offering a user-friendly mobile app that allows passengers to book flights, manage their reservations, and check-in for their flights from their smartphones. Volaris flight check-in can be done online through their app or website and at the airport as well. 

For Personal Reservations; 


  • Offline- VolarisTicket Offices: Walk to the nearest Office located in your region
  • Call the Airlines to book your flight
  • Mobile App: Download the App to manage your flight reservations. 

Click here to download from Playstore for Android. 


Click here to download it from the Apple store for iPhone.

The Specialty of Volaris 

Volaris Airlines has the quality to provide affordable travel within or outside Mexico. The Mexican travel crowd can get the benefit of Volaris. Another key feature of Volaris is its aircraft. Their fleet of Airbus A320s and A321s is modern and well-maintained, and their crew is friendly and professional. 

Volaris Flight Ticket Booking 

You can book your flight ticket with Volaris Airlines through their mobile app, or by calling their customer service center. If you are looking to book a Volaris flight ticket online then here are the steps: 

  1. Visit the Volaris Airlines website (
  2. Choose your preferred language and select the "Flights" option on the homepage.
  3. Enter your departure and arrival airports, travel dates, number of passengers, and other relevant details.
  4. Select your preferred flight from the list of available options, along with any add-ons such as baggage or seat selection.
  5. Review your itinerary and enter your personal details, including your name, contact information, and any special requests or requirements.
  6. Choose your preferred payment method and enter your payment details to complete the booking.
  7. After completing the booking, you will receive a confirmation email with your itinerary and booking reference number.   


Volaris Flight Destinations List

Volaris airlines destinations and Airport hubs

Volaris covers both domestic and international destinations. In international destinations, the airlines cover limited flight routes— around the United States, Mexico, Peru, Central America, and Brazil. Here’s a detailed list of popular flight routes: 



Airport Code








Mexico City








United States



United States



United States

Las Vegas


United States

Los Angeles


United States



Central America

Guatemala City


Central America

San Jose


Central America

San Salvador



San Juan


Volaris Airlines Covid-19 Policy 

Before traveling, whether to domestic destinations or International travel always check the government website that releases the general guidelines of ongoing Covid policy followed in your region. 

Volaris Airlines require you to complete a health acknowledgment at check-in. The wearing of face coverings is now optional in domestic airports and on Volaris flights. Based on your itinerary you shall follow the covid policy. 

Please read the latest Covid guideline followed in Volaris Airlines. 

Volaris Fleet Details 

Knowing an airline's fleet information can help you in several ways. It can help to assess flight safety and comfort, prepare you for flight, and make the travel experience more enjoyable. Fleet information also guides for seating and legroom preferences.

Volaris is a low-cost airline based in Mexico, and its fleet is composed entirely of Airbus aircraft. As of January 2023, Volaris operates a total of 109 Airbus aircraft, including;

  • 64 Airbus A320-200 aircraft
  • 22 Airbus A321-200 aircraft
  • 1 Airbus A320neo aircraft

The Airbus A320 family of aircraft is a popular choice among low-cost carriers because of its fuel efficiency, range, and passenger capacity. 

Seating Arrangement in Volaris


There are four kinds of Seats on Volaris Flights; 

Premium: Seats on row 1, with extra space and fast exit upon arrival at your destination.

More Space: Emergency exit seats, with extra space for your comfort.

First-off: Seats in rows 2 to 5, to be the first to exit upon arriving at your destination.

Standard: Choose your favorite seat and avoid the middle one!

Travel Classes in Volaris

Volaris offers several fare types that provide different levels of amenities and services to passengers. Here are the details of each fare type:


  1. Basic: This is Volaris' lowest fare option, and it includes one personal item that can be carried on board. Passengers can purchase additional services, such as checked baggage allowance, seat selection, and in-flight meals, for an additional fee.
  2. Classic: The Classic fare includes one personal item and one carry-on bag that can be brought on board. Passengers also get one free checked bag and can select their seats for free. In-flight meals and other services can be purchased for an additional fee.
  3. Plus: The Plus fare includes one personal item, one carry-on bag, and two checked bags. Passengers also get priority boarding, extra legroom seats, and a free beverage and snack during the flight. In-flight meals and other services can be purchased for an additional fee.
  4. Front: The Front fare includes one personal item, one carry-on bag, and two checked bags. Passengers also get priority boarding, access to the airline's lounges, free in-flight meals, and extra legroom seats. This is Volaris' most premium fare option.

Passengers can choose the fare type that best suits their needs and budget when booking their flight on Volaris. 

In-Flight Amenities


Entertainment: Volaris offers a variety of flight amenities to ensure a comfortable and enjoyable travel experience for its passengers. The airline provides in-flight entertainment on select flights, including movies, TV shows, and music. 

Complimentary Meals: Volaris doesn’t offer free snacks or beverages. You can purchase it while you travel. 

Volaris Loyalty Program: The airline offers priority boarding and baggage handling services to passengers who have purchased certain fare types or belong to the airline's loyalty program.

Volaris Lounge Services 

The airline provides an extraordinary lounge experience at three airports: Monterrey, Mazatlan, and Culiacan for $25. 

Volaris Airlines provides its passengers with a range of food and beverage options, which include mineral water, fruit juice, iced tea, soft drinks, and hot beverages like coffee and tea served cold. Alcoholic drinks are also available to adults after verifying their age through ID checks.

Volaris Customer Service 

Volaris Airlines offers several customer care options for passengers, including;

  1. Volaris Telephone Number: Volaris Airlines' customer service center is available 24/7 to answer any questions or concerns. You can reach them by calling their toll-free number at 1-855-865-2747 (U.S. and Canada) or 01-800-122-8000 (Mexico).
  2. Live Chat: You can also chat with Volaris Airlines' team by visiting their website and selecting the "Chat" option available at the bottom right corner. This service is available 24x7, you can chat in Whatsapp or Messenger. 
  3. Email: If you prefer to communicate via email, you can send a message to Volaris Airlines' customer service team at They typically respond within 24 hours.
  4. Social media: Volaris Airlines is active on social media platforms like Instagram, Twitter, and Facebook, and you can reach out to them through these channels as well.
  5. Help center: Volaris Airlines has an online help center that provides answers to frequently asked questions, as well as helpful tips and information about their services.


Volaris Customer Ranking 

  1. Click here to read the customer reviews by Trip Advisor. 
  2. Airlines Quality Rating- by Skytra based on factors such as the comfort of the cabin, charges for baggage and seats, the availability of onboard food and beverages for purchase, the cleanliness of the cabin, while the service rating evaluates the performance of both the cabin and ground staff.



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Volaris Airline FAQ's

☞ How do I talk to a live person at Volaris Airline?

Quickly make a call on the helpline number +52 55 1102 8000 on your phone and listen to the Volaris Airline IVR properly. Press a number to select your preferred language. Again press a number to talk to a Volaris Airline live representative and wait for the response.

☞ Is Volaris Airline OK to fly with?

Volaris Airline fleet has an excellent safety record. There have been no fatal accidents involving Volaris Airline aircraft in the last ten years.

☞ What is Volaris Airline lost and found phone number?

Please contact a Volaris Airline employee right once at +52 55 1102 8000, if you notice that there are goods missing from your bag you can directly ask Volaris Airline agents via call +52 55 1102 8000.

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