Virgin Australia Cancellation and Reimbursement

Step-by-step guide of Virgin Australia Cancellation and Reimbursement Cancellation and Reimbursement process. Any Virgin Australia Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Virgin Australia

56 Edmondstone Road, Bowen Hill, Brisbane, Queensland, Australia, 4006

Phone : +61 7 3295 3000

Website :

Virgin Australia



Key people



Virgin Australia

Know about Cancellation Policy

Virgin Australia is a major carrier airline of the Australia that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Virgin Australia flight then before proceeding it is recommended to get information about Virgin Australia cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Virgin Australia introduces 24 hours cancellation policy. Virgin Australia provides more flexibility and benefits for the passengers while managing their booking.

As per Virgin Australia 24-hour Cancellation policy, passengers can cancel a flight booked on Virgin Australia within 24 hours of the purchase. Virgin Australia will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Virgin Australia flight.

If the passengers cancel a Virgin Australia flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Virgin Australia ask to pay the penalty that will totally depend upon the fare rule of the Virgin Australia.

Cancellation Policy

Virgin Australia gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Virgin Australia official site The refund is provided only for the eligible Virgin Australia flight tickets that are canceled within the active span of time. Virgin Australia does not provide a refund after the expiry period of the ticket. The Virgin Australia refund request may take time to be processed and can be granted within 7 to 10 working days. If Virgin Australia flights are canceled due to any unavoidable reasons from the Virgin Australia' end then it provides compensation to the passengers to book the next subsequent Virgin Australia flight. Thus, you can easily cancel your flight and get a refund on Virgin Australia.

Cancellation Fees

Virgin Australia have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Virgin Australia flight cancellation fee for international flights, then go through the below instructions:

Virgin Australia cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Virgin Australia flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Virgin Australia cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Virgin Australia cancellation policy, you can contact Virgin Australia cancellation number +61 7 3295 3000 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +61 7 3295 3000.

Sometimes plans change and you are forced to cancel a Virgin Australia flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Virgin Australia flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Virgin Australia and need to cancel, you’re in the right place! You can find all the information you need to navigate the Virgin Australia cancellation policy and determine what policies apply to your situation.

Virgin Australia Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Virgin Australia flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Virgin Australia ticket.

If you’ve purchased a basic economy Virgin Australia ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Virgin Australia ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Virgin Australia flight.

If you have a Virgin Australia refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Virgin Australia flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Virgin Australia reservation without being charged a Virgin Australia cancellation fee, regardless of fare selected.

3. Can I get Virgin Australia compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Virgin Australia responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Virgin Australia flight was canceled less than 14 days before departure.

4. How do I know if my Virgin Australia flight is refundable?

To check if a Virgin Australia ticket is refundable, go to Virgin Australia's website and enter the ticket or document number and the Virgin Australia will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Virgin Australia flight.