Thai Smile Cancellation and Reimbursement

Step-by-step guide of Thai Smile Cancellation and Reimbursement Cancellation and Reimbursement process. Any Thai Smile Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Thai Smile

c/o Thai Int. Airways, 89 Vibhavadi Rangsit Road,, Bangkok, Thailand, 10900

Phone : +66 2 118 8888

Website :

Thai Smile
IATA WE
ICAO THD
CallSign THAI SMILE

Founded

2011

Key people

Country

Thailand

Thai Smile
Step-by-step guide of Thai Smile Cancellation and Reimbursement Cancellation and Reimbursement process. Any Thai Smile Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Thai Smile Cancellation and Reimbursement FAQ's


1. What happens if I cancel my Thai Smile flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Thai Smile ticket.

If you’ve purchased a basic economy Thai Smile ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Thai Smile ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Thai Smile flight.

If you have a Thai Smile refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Thai Smile flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Thai Smile reservation without being charged a Thai Smile cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

3. What happens if you cancel a Thai Smile non-refundable flight?

To cancel a Thai Smile non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Thai Smile flight.

4. Can I get Thai Smile compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Thai Smile responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Thai Smile flight was canceled less than 14 days before departure.

5. How do I know if my Thai Smile flight is refundable?

To check if a Thai Smile ticket is refundable, go to Thai Smile's website http://www.thaismileair.com/ and enter the ticket or document number and the Thai Smile will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Thai Smile flight.