Know about Cancellation Policy
Sun Express is a major carrier airline of the Turkey that engaged to serve an extensive range of domestic as well as international flights.
If you are willing to cancel your Sun Express flight then before proceeding it is recommended to get information about Sun Express cancellation policy.
Cancellation 24 hours
Paying attention to the needs and situations of the passengers, Sun Express introduces 24 hours cancellation policy. Sun Express provides more flexibility and benefits for the passengers while managing their booking.
As per Sun Express 24-hour Cancellation policy, passengers can cancel a flight booked on Sun Express within 24 hours of the purchase. Sun Express will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Sun Express flight.
If the passengers cancel a Sun Express flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Sun Express ask to pay the penalty that will totally depend upon the fare rule of the Sun Express.
Sun Express gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Sun Express official site http://www.sunexpress.com.tr/. The refund is provided only for the eligible Sun Express flight tickets that are canceled within the active span of time. Sun Express does not provide a refund after the expiry period of the ticket. The Sun Express refund request may take time to be processed and can be granted within 7 to 10 working days. If Sun Express flights are canceled due to any unavoidable reasons from the Sun Express' end then it provides compensation to the passengers to book the next subsequent Sun Express flight. Thus, you can easily cancel your flight and get a refund on Sun Express.
Sun Express have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Sun Express flight cancellation fee for international flights, then go through the below instructions:
Sun Express cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Sun Express flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Sun Express cancellation fee. You can also make a cancellation request after canceling your flight ticket.
For further information about the Sun Express cancellation policy, you can contact Sun Express cancellation number +90 232 444 07 97 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +90 232 444 07 97.
Sometimes plans change and you are forced to cancel a Sun Express flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Sun Express flight, you know the process can be both expensive and complicated.
If you happened to book your flight with Sun Express and need to cancel, you’re in the right place! You can find all the information you need to navigate the Sun Express cancellation policy and determine what policies apply to your situation.
How Do I Cancel My Flight on Sun Express?
If you have reserved a flight ticket with Sun Express, but due to some urgency, you need to cancel it. You can make Sun Express cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Sun Express cancellations process finishes up, you will be informed about the refund options that you can opt for.
Method #1: Online Sun Express Cancellations
Step #1: Run any web browser on your computer. Visit the Sun Express homepage http://www.sunexpress.com.tr/. Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Sun Express login credentials. Hit on the yellow ‘Log In’ button.
- If you forget your Sun Express login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
- If you are a frequent Sun Express flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Sun Express login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.
Step #2: If you don’t have a Sun Express account, you can skip the logging in process. Visit the Sun Express cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theSun Express cancellation policy, you must enter the exact name of the person who originally booked the air ticket.
Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Sun Express Reservations’ link http://www.sunexpress.com.tr/, which is found in the ‘Flight’ header.
Step #4: Hit on the ‘Sun Express Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Sun Express Cancel Reservation’ button.
Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.
- You have to enter the original name that you used during Sun Express flight ticket reservations.
- If you don’t know your flight ticket confirmation number, check your booked ticket history in your Sun Express account.
- You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.
Step #6: Review your Sun Express flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.
Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.
Step #8: At the bottom of the Sun Express cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Sun Express ticket reservation.
Method #2: Cancel Your Flight via A Call
Step #1: Dial Sun Express’ Reservations Department +90 232 444 07 97 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Sun Express online air ticket cancellation, contact Sun Express via phone.
Step #2: Tell the aviation executive that you want to cancel your Sun Express tickets.
Step #3: Check your air ticket refund options.
Method #3: Cancel Your Flight Tickets at Airport
Step #1: First of all, you need to go to the airport where you have decided to board the flight.
Step #2: After that, you need to visit Sun Express ATO (Airport Ticket Office).
Step #3: You can talk face to face with the Sun Express executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.