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Sriwijaya Air Reservations, flights booking

Sriwijaya Air

Sriwijaya Air Tower 21 Jl. Atang Sanjaya Tangerang, Banten, 15125 Indonesia, Tangerang, Tangerang, , 15125, Indonesia

62 21 29279777


Founded - 2002

Key people - Capt. Ardhana Sitompul

Hub Airports


Sriwijaya Air is the largest airline in the Indonesia, offering flights to and from the Indonesia to 262 international and Domestic destinations. Whether you're planning a romantic getaway or a family vacation, Sriwijaya can help you get there.

Booking Your Sriwijaya Air Reservation

Choosing Your Dates

The first step in booking your Sriwijaya Air reservation is to choose your travel dates. Keep in mind that the high season for travel to the Indonesia is from mid-December to mid-April, and prices may be higher during this time. 

Selecting Your Flights

Once you've chosen your travel dates, it's time to select your flights. Sriwijaya Air offers a variety of flight options, including non-stop flights from many Indonesia. cities to International and domestic. You can choose your Sriwijaya flight ticket from the economy, extra comfort, or first-class seats, depending on your budget and travel preferences.

Choosing Your Seat

When booking your Sriwijaya Air reservation, you'll have the option to choose your seat. If you have a specific seat preference, such as a window seat or an aisle seat, be sure to select it when booking your Sriwijaya flight.

Sriwijaya Air Manage Booking

Sriwijaya flights manage booking is an online platform that allows passengers to view and modify their travel itinerary. This feature is available to all Sriwijaya passengers who have a confirmed reservation with the airline. By accessing Sriwijaya manage booking, passengers can make changes to their flights, select seats, add special requests, and much more.

How to Access Sriwijaya Manage Booking

To access Sriwijaya Air manage booking, passengers must first visit the Sriwijaya website. From there, they should look for the "My Trips" tab and enter their confirmation number and last name. Once they have accessed their booking, they can make any necessary changes.

What Can You Do With Sriwijaya Air Manage Booking?

Sriwijaya manage booking offers a wide range of features that can help passengers customize their travel itinerary. Here are some of the things you can do with Sriwijaya Air manage booking:

1. Change or Cancel a Flight

If you need to make changes to your Sriwijaya flight, such as changing the date or time, you can do so through Sriwijaya Air manage booking. Passengers can also cancel their flight and request a refund if they are eligible.

2. Select Seats

Sriwijaya Air manage booking also allows passengers to select their seats in advance. This feature is especially useful for those who want to sit together with their travel companions or have specific seating preferences.

3. Add Special Requests

Passengers can also add special requests to their Sriwijaya flight booking, such as requesting a special meal, wheelchair assistance, or extra baggage.

4. Upgrade Your Seat

Sriwijaya manage booking also allows passengers to upgrade their seats to a higher class, such as from economy to Sriwijaya business class.

5. Check Flight Status

Finally, Sriwijaya Air manage booking allows passengers to check the status of their Sriwijaya flight, including any delays or cancellations.

Benefits of Using Sriwijaya Air Manage Booking

There are many benefits to using Sriwijaya Air manage booking. For one, it is a convenient way to modify your travel itinerary without having to call or visit a travel agent. Additionally, using Sriwijaya manage booking can help you save time and money by avoiding fees that may be charged for changes made through other channels.

Tips for Using Sriwijaya Manage Booking

If you are planning to use Sriwijaya Air to manage booking, here are some tips to keep in mind:

1. Check the Deadline for Making Changes

Sriwijaya Air has a deadline for making changes to your itinerary. Be sure to check this deadline before attempting to make any changes to your booking.

2. Keep Your Confirmation Number Handy

You will need your confirmation number to access Sriwijaya Air' manage booking. Keep this number handy in case you need to make any changes.

3. Check Your Flight Status Regularly

Even if you have already checked your flight status through Sriwijaya Air manage booking, be sure to check it regularly, as flight schedules can change at any time.


3. Preparing for Your Flight

Packing Tips

Before your flight, be sure to pack everything you'll need for your Indonesia Keep in mind that Sriwijaya Air has a baggage policy that allows you to bring one carry-on bag and one personal item, such as a purse or laptop bag, on board.

Check-In and Boarding

When it's time to check in for your Sriwijaya flight, you can do so online or at the airport. Sriwijaya Air also offers mobile check-in and self-service kiosks at select airports. Be sure to arrive at the airport at least two hours before your flight to allow time for security screening and boarding.

In-Flight Amenities

During your flight, Sriwijaya Air offers a variety of amenities to make your journey more comfortable. Sriwijaya includes in-flight entertainment, complimentary meals and snacks, and beverages. 

How to Contact Sriwijaya Air Customer Service

Sriwijaya Air provides several options for contacting their customer service team, including phone, email, live chat, social media, and virtual assistant. Depending on your specific needs and preferences, you can choose the option that’s best for you.

Sriwijaya Air Phone Numbers

The most common way to contact Sriwijaya customer service is by phone. The airline has several phone numbers for different needs, including general inquiries, flight reservations, and customer support for passengers with disabilities.

  • Sriwijaya Air General Sales and Service: 62 21 29279777
  • Sriwijaya Flight Reservations: 62 21 29279777
  • Sriwijaya Customer Support for Passengers with Disabilities: 62 21 29279777

Sriwijaya Air Email Support

If you prefer to communicate by email, you can contact Sriwijaya customer service by sending an email to their support team. 

Sriwijaya Live Chat

Sriwijaya also offers a live chat feature on their website, allowing you to connect with a customer service representative in real-time. 

Sriwijaya Air Social Media

Another option for contacting Sriwijaya customer service is through their social media channels. 

  • Sriwijaya Twitter: 
  • Sriwijaya Facebook: 


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Sriwijaya Air FAQ's

☞ How do I talk to a live person at Sriwijaya Air?

Quickly make a call on the helpline number 62 21 29279777 on your phone and listen to the Sriwijaya Air IVR properly. Press a number to select your preferred language. Again press a number to talk to a Sriwijaya Air live representative and wait for the response.

☞ Is Sriwijaya Air OK to fly with?

Sriwijaya Air fleet has an excellent safety record. There have been no fatal accidents involving Sriwijaya Air aircraft in the last ten years.

☞ What is Sriwijaya Air lost and found phone number?

Please contact a Sriwijaya Air employee right once at 62 21 29279777, if you notice that there are goods missing from your bag you can directly ask Sriwijaya Air agents via call 62 21 29279777.

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