☞ How long does the airline take to process a refund?
The airline takes around 7-10 to initiate a refund in case of cancellation.
Note: This not airlines official number. It may connect you with travel agency.
2 Orchard Turn #04-05 ION Orchard Singapore, (Above Orchard MRT station), Singapore, Singapore, 238801
+65 6223 8888
Founded - 1947
Key people - Peter Seah Lim Huat
No one wants to make changes to their planned itinerary or cancel their flight tickets but sometimes it can be inevitable and we have to change our plans and cancel our flight tickets, so, if you are wondering if you might have to cancel your ticket and don’t know how to get your refund, read this detailed article on Singapore Airlines cancellation and refund policy to make it easier for you to cancel your ticket and get a refund.
Every airline has its cancellation policies, and it is essential to know them before booking your flight ticket as it will make it easier for you to cancel and get a refund on your flights in case of emergencies or when the airline cancels your flight. Singapore Airline Cancellation policy depends mainly on what type of ticket you are booking and from where you are booking it. Also, you can cancel your ticket only if you have booked the ticket from official sources.
The airline has a 24-hour cancellation policy in case you are flying from or to the USA but only if you booked your ticket more than 7 days prior to the departure of your flight.
You need to cancel your ticket by going to the local Singapore airlines office or calling their contact center to get a full refund.
Airline refundable tickets are those tickets that can be refunded in case of cancellation of a flight. These tickets are fully refundable and can be canceled anytime before the departure of your flight. The airline charges a $50 cancellation fee in case of no show. Thus, the person taking the flight should inform the airline before departure.
The airline's non-refundable tickets are those tickets that can’t be refunded in case of flight cancellation. These tickets are not refundable, but the airline may provide credits in place of the ticket. Also, if the new fare is less than the old one, the remaining credit will get dissolved.
If you have multiple tickets with single itineraries, and you have completed part of your itinerary, you will still be able to cancel the remaining part of your itinerary and get a refund on the remaining ticket if the ticket was refundable.
If the airline cancels a flight due to any issue, then they will provide you with a full refund. If the airlines cancel the flight, then they will offer an alternative flight to all the passengers.
When you cancel your ticket, the airline may levy some cancellation fee according to the class of the ticket or whether you are flying domestically or internationally. The cancellation fees may vary between $100 to $500 if you requested ticket cancellation after 24 hours as a risk-free cancellation and if you requested ticket cancellation within 24 hours then the airline may charge a $100 to $400 cancellation fee.
The airline allows you to cancel your flight if you bought your flight ticket from the airline directly or from its local office. Here is a list of methods through which you can cancel your flight.
Singapore Airlines has made the process of canceling tickets a lot easier and more accessible by taking them online. You can go onto their official website and cancel your ticket just by following these steps:
The airline has launched its app named after itself which allows you to do your check in and cancel your tickets from your phone. Here are the steps that you can follow to cancel your ticket from mobile:
If you want to cancel your ticket offline, you can call on this number 1-888-526-4112, the executive will assign you an agent who will ask you for certain information like booking number and last name and will cancel your flight from their end. You will receive an e-mail from Singapore airlines stating that your flight has been canceled. Also, you can cancel your ticket by going to the Singapore Airlines counter at the airport.
The most important question while canceling a flight is whether or not I will get a refund. Singapore Airlines Refund Policy allows you to get a refund while canceling your flight in some situations. All the situations in which you can get a refund are mentioned below:
You can collect your cancellation refund online or contact the airlines’ authorities. Here is the method through which you can get a refund on your flight:
Also, if you booked a refundable ticket, the airline will transfer the amount to the method of booking the flight, either to the debit card or credit card.
Singapore Airlines is one of the world’s biggest airlines and has been voted the world’s best airline by Skytrax 4 times. The airline operates through 75 destinations in 32 countries on 5 continents. The primary hub of the airline is Singapore Changi airport. The airline is owned by Temasek holdings which has 55% of the voting share.