Online check-in option is available at Shangri-la or you do instant check-in at Shangri-laairlines counter. The Kiosk machine is also available at Shangri-la.
If you are traveling with oversize baggage, then you can pay at the Shangri-la airlines counter or you call airline customer care.
When you are flying from or to the Shangri-la, you can choose the window seat to catch the beautiful Shangri-la view. The airline may charge a small fee or allow you to pre-select the seat. This seat selection availed during web check-in at Shangri-la. You may ask the airline desk to select a window seat, but airline can do when window seats are available.
Shangri-la waiting room.
Passengers are allowed at Shangri-la 4 hours prior to departure for all domestic flights and 6 hours for international flights. You may also request the airline desk or Shangri-la customer care if you stay overnight. The standard facility is available at Shangri-la like Washrooms and food.
Shangri-la security check.
Domestic security check
You need a valid national ID card or passport during the security check at Shangri-la. All domestic travelers can do express security checks straight to the boarding area at Shangri-la. You are not allowed to carry restricted items at Shangri-la.
International security check
All international passengers must carry a valid passport and valid VISA permit to visit at Shangri-la. The entrance of Shangri-la guarded by tight cops and all items may check during your entry at Shangri-la.
Shangri-la immigration process.
The immigration and custom take 45 to 60 minutes but can vary as per real-time situations. Day time is comperatbly less crowded and midnight to the early morning busiest. For transit or on arrival VISA you have to visit at VISA counter at Shangri-la.