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877-482-7927

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Royal Jordanian Cancellation Policy, Refund Policy and Flight Change

Royal Jordanian

Building 37, Mohammad Ali Janah Street, Abdoun, near the 5th Circle, Amman, Jordan, 11118

+962 6 510 0000

https://www.rj.com/

IATA RJ
ICAO RJA
CALL SIGN JORDANIAN

Founded - 1963

Key people - Stefan Pichler

Jordan

Royal Jordanian

Royal Jordanian Cancellation and Refund Policy Information

Royal Jordanian cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Royal Jordanian flight.

If the Royal Jordanian cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Royal Jordanian flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Royal Jordanian Cancellation and refund department via dialing +962 6 510 0000.

Royal Jordanian Cancellation Policy

  • Passengers who have purchased a Royal Jordanian non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Royal Jordanian refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Royal Jordanian flight is canceled or significantly delayed, Royal Jordanian will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Royal Jordanian policies on its website https://www.rj.com/ or by contacting Royal Jordanian customer service team at +962 6 510 0000.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Royal Jordanian and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Royal Jordanian not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Royal Jordanian and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Royal Jordanian's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Royal Jordanian and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Royal Jordanian and submit a cancellation request.

Royal Jordanian's 24-Hour Cancellation Policy

  • Royal Jordanian's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Royal Jordanian Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Royal Jordanian 24-hour cancellation policy, passengers may cancel a flight booked on Royal Jordanian within 24 hours of purchase. Royal Jordanian will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Royal Jordanian flight. Royal Jordanian reserves the right to change cancellations up to 24 hours at any time.

Royal Jordanian's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Royal Jordanian Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Royal Jordanian side. For you to contact Royal Jordanian official phone number +962 6 510 0000 directly.

Cancellation Fees

Royal Jordanian have also prescribed a cancellation fee for both domestic and international flights.

Royal Jordanian cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Royal Jordanian flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Royal Jordanian cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Royal Jordanian Refund Policy

Below is the refund policy for Royal Jordanian :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Royal Jordanian's refund policy.
      2. Tickets purchased on Royal Jordanian in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Royal Jordanian cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Royal Jordanian refund :

Now you can know how to get a refund on all the tickets. Below are the Royal Jordanian refund policy steps:

      • Go to the official Royal Jordanian website https://www.rj.com/.
      • Make sure you are signed in to your Royal Jordanian account.
      • Look for refund options.
      • Royal Jordanian Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Royal Jordanian flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Royal Jordanian?

If you have reserved a flight ticket with Royal Jordanian but due to some urgency, you need to cancel it. You can do a Royal Jordanian cancellation in two ways - online or by telephone.

Royal Jordanian refund and cancellation phone +962 6 510 0000.

Let's know all those steps:

Method #1: Canceling Royal Jordanian Flight within 24 Hours

Gather your Royal Jordanian flight details:

Royal Jordanian Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Royal Jordanian Cancellation page:

Royal Jordanian Cancellation page

Find your Royal Jordanian trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Royal Jordanian:

Make a Call With Royal Jordanian

Dial +962 6 510 0000 and cancel Royal Jordanian ticket over the phone

Send Royal Jordanian an email:

Royal Jordanian an email

You can request a full refund through email. Send an Royal Jordanian e-mail to Refunds.

Method #2: Changing Royal Jordanian Flight

Visit the Royal Jordanian website:

Royal Jordanian website

Go to https://www.rj.com/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Royal Jordanian flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Royal Jordanian new flight details carefully.

Click the new flight:

Royal Jordanian new flight details

Click on the Royal Jordanian new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Royal Jordanian new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Royal Jordanian Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Royal Jordanian flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Royal Jordanian ticket.

If you’ve purchased a basic economy Royal Jordanian ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Royal Jordanian ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Royal Jordanian flight.

If you have a Royal Jordanian refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Royal Jordanian flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Royal Jordanian reservation without being charged a Royal Jordanian cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Royal Jordanian non-refundable flight?

To cancel a Royal Jordanian non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Royal Jordanian flight.

☞ Can I get Royal Jordanian compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Royal Jordanian responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Royal Jordanian flight was canceled less than 14 days before departure.

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