Qantas Cancellation and Reimbursement

Step-by-step guide of Qantas Cancellation and Reimbursement Cancellation and Reimbursement process. Any Qantas Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.


10 Bourke Road Mascot NSW, Sydney, Australia, 2020

Phone : +61 2 8222 2439

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Know about Cancellation Policy

Qantas is a major carrier airline of the Australia that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Qantas flight then before proceeding it is recommended to get information about Qantas cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Qantas introduces 24 hours cancellation policy. Qantas provides more flexibility and benefits for the passengers while managing their booking.

As per Qantas 24-hour Cancellation policy, passengers can cancel a flight booked on Qantas within 24 hours of the purchase. Qantas will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Qantas flight.

If the passengers cancel a Qantas flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Qantas ask to pay the penalty that will totally depend upon the fare rule of the Qantas.

Cancellation Policy

Qantas gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Qantas official site The refund is provided only for the eligible Qantas flight tickets that are canceled within the active span of time. Qantas does not provide a refund after the expiry period of the ticket. The Qantas refund request may take time to be processed and can be granted within 7 to 10 working days. If Qantas flights are canceled due to any unavoidable reasons from the Qantas' end then it provides compensation to the passengers to book the next subsequent Qantas flight. Thus, you can easily cancel your flight and get a refund on Qantas.

Cancellation Fees

Qantas have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Qantas flight cancellation fee for international flights, then go through the below instructions:

Qantas cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Qantas flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Qantas cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Qantas cancellation policy, you can contact Qantas cancellation number +61 2 8222 2439 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +61 2 8222 2439.

Sometimes plans change and you are forced to cancel a Qantas flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Qantas flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Qantas and need to cancel, you’re in the right place! You can find all the information you need to navigate the Qantas cancellation policy and determine what policies apply to your situation.


How Do I Cancel My Flight on Qantas?


If you have reserved a flight ticket with Qantas, but due to some urgency, you need to cancel it. You can make Qantas cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Qantas cancellations process finishes up, you will be informed about the refund options that you can opt for.


Method #1: Online Qantas Cancellations


Step #1: Run any web browser on your computer. Visit the Qantas homepage Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Qantas login credentials. Hit on the yellow ‘Log In’ button.


  • If you forget your Qantas login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Qantas flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Qantas login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.


Step #2: If you don’t have a Qantas account, you can skip the logging in process. Visit the Qantas cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theQantas cancellation policy, you must enter the exact name of the person who originally booked the air ticket.


Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Qantas Reservations’ link, which is found in the ‘Flight’ header.


Step #4: Hit on the ‘Qantas Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Qantas Cancel Reservation’ button.


Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Qantas flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Qantas account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.


Step #6: Review your Qantas flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.


Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.


Step #8: At the bottom of the Qantas cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Qantas ticket reservation.


Method #2: Cancel Your Flight via A Call


Step #1: Dial Qantas’ Reservations Department +61 2 8222 2439 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Qantas online air ticket cancellation, contact Qantas via phone.


Step #2: Tell the aviation executive that you want to cancel your Qantas tickets.


Step #3: Check your air ticket refund options.


Method #3: Cancel Your Flight Tickets at Airport


Step #1: First of all, you need to go to the airport where you have decided to board the flight.


Step #2: After that, you need to visit Qantas ATO (Airport Ticket Office).


Step #3: You can talk face to face with the Qantas executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Qantas Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Qantas flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Qantas ticket.

If you’ve purchased a basic economy Qantas ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Qantas ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Qantas flight.

If you have a Qantas refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Qantas flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Qantas reservation without being charged a Qantas cancellation fee, regardless of fare selected.

3. Can I get Qantas compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Qantas responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Qantas flight was canceled less than 14 days before departure.

4. How do I know if my Qantas flight is refundable?

To check if a Qantas ticket is refundable, go to Qantas's website and enter the ticket or document number and the Qantas will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Qantas flight.