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Qantas Reservations, flights booking


10 Bourke Road Mascot NSW, Sydney, , 2020, Australia

+61 2 8222 2439


Founded - 1920

Key people - Alan Joyce

Hub Airports



Overview and History 

Qantas Airlines, also known as Qantas Airways, is the national carrier of Australia and one of the largest and most reputable airlines in the world. The airline was founded in 1920 and has its headquarters in Sydney, Australia. Qantas Airlines flight reservations provide access to an extensive network, ensuring a wide range of travel options, serving major cities, tourist destinations, and regional hubs. With a strong presence in the Asia-Pacific region, Qantas Airlines flights operate to various destinations across Europe, North America, Africa, and the Middle East. In this article, we shall look into the essential information that you must acquire; 

  • Qantas Airlines Reservations Policy.
  • How are the seating arrangements on Qantas Flights? 
  • Qantas Airlines Customer Ranking. 
  • Qantas Airlines' telephone number and more. 

Qantas Airlines Reservations

Qantas Airlines Reservations is the go-to platform for securing your travel plans with utmost convenience and reliability. As the esteemed national carrier of Australia, you can expect a seamless and efficient booking experience. The airline ensures that travelers have access to an extensive network of destinations, primary cities, tourist spots, and vital regional hubs. Here are the ways to start your Qantas Airlines reservations, via these methods, you can book and make changes to your bookings as well; 

For Personal Bookings 

1. Online: From the official website of the airline 

2. Offline: Walk to the Qantas Airlines Ticket Offices nearest to your region. 

3. Call the Airlines: You can easily call the representative, to make your flight reservations. 

4. Phone: Download the App to manage your Delta flight reservations. 

  • Click here to download from Playstore for Android. 
  • Click here to download it from the Apple store for iPhone.

For Group Reservations

For Group Reservations, Qantas Airlines offers tailored solutions to simplify booking flights for groups. The airlines offer dedicated support and specialized services and ensure a seamless experience for group travel. Whether it's a corporate event, family reunion, or school trip, you can book flights with late payment, naming, and ticketing deadlines meaning you can still book your travel without delay. 

Click here to learn more about Qantas Airways Group Bookings

Steps of Flight Booking 

  1. Visit the Qantas website: Go to the official Qantas website at
  2. Select your trip details: On the homepage, enter your departure and arrival cities, travel dates, and the number of passengers. Choose whether it's a one-way, return, or multi-city trip.
  3. Browse available flights: After entering your trip details, click on the "Find Flights" button.
  4. Choose your flights: Review the list of flights and select the ones that best suit your preferences in terms of timing and price. 
  5. Customize your booking: Qantas offers additional options such as seat selection, travel insurance, and airport transfers. You can choose these options based on your preferences.
  6. Provide passenger details: Enter the personal information of each passenger, including their full name, contact details, and any special requirements such as dietary needs or assistance for passengers with disabilities.
  7. Make the payment: Once you have reviewed your booking, proceed to the payment page. Qantas accepts various payment methods, including credit cards and debit cards.
  8. Receive booking confirmation: Qantas will generate a booking confirmation after successful payment. This confirmation will include your flight details, booking reference number, and payment receipt. You will receive this confirmation via email.
  9. Manage your booking: You can manage your booking through the Qantas website. This allows you to cancel flights, make changes to flights, add extra services, and view or update your personal details.

Destinations and Airport Hubs




Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Gold Coast, Cairns, Hobart, Darwin, Townsville, and more. 


Auckland, Wellington, Christchurch, Queenstown

New Zealand

Perth, London

United Kingdom

Los Angeles, San Francisco, Dallas, New York. 

United States

Hong Kong









South Korea


Qantas Airlines Covid-19 Policy 

As per the latest information updated on 23rd May 2023, the airlines have mentioned four steps to be followed; 

  1. Before you fly 
  2. Check the Government Requirements  
  3. Past Positive Medical Requirements. 
  4. Vaccination Exemptions 
  5. If your request is accepted, you may need to comply with additional government requirements and regulations both before departure and on arrival, which may include quarantine and/or COVID-19 testing.

We recommend you always check the latest Covid-19 requirements, released by the regional government of your belonging and follow the face mask requirements in flights as per the guidelines. 

Seating Arrangements in Qantas 


                                                                                  image source: Qantas Airlines

There are different arrangements depending on the fleet of your flight. On Airbus flights, there are 4 seating classes, Boeing flights have are 3 seating classes, and Dash aircraft flights have only economy seats. So, you shall always check the Qantas seat map before your flight. Click here and you shall land on the direct page of the seat map of different aircraft in Qantas. Here’s what to expect in the seating classes; 

  • Laptop and phone charging sockets throughout the journey, in all the seats. 
  • In-flight entertainment screens in all the seats, all the aircraft. 
  • Passengers traveling in Business class get perks like earning rewards in flight booking and more. You can learn more about this in the “Qantas For Business” section.  

Travel Classes in Qantas 

There are different travel classes in Qantas flights, for domestic and international flights. The facilities and fares in each of them differ, passengers get to experience specific cabin features, dining menus, and entertainment services. Here’s what to expect in the travel classes;

  • First Class is the most luxurious and premium class of travel. Passengers in First Class enjoy spacious seats, personal entertainment systems, gourmet meals, a dedicated cabin crew, access to exclusive lounges before and after flights, lounge spas, and business suites. This class offers the highest level of comfort, privacy, and personalized service.
  • Business Class is designed for travelers who seek comfort and convenience during their journey. Passengers in Business Class enjoy larger seats, enhanced legroom, priority check-in and boarding, premium onboard dining options, dedicated cabin crew, and access to business lounges. This class offers a more relaxed and productive travel experience.
  • Premium Economy class is a step above Economy Class, offering a higher level of comfort and additional amenities. Passengers in Premium Economy Class typically enjoy extra legroom, wider seats, adjustable headrests, enhanced onboard services, upgraded meals, and dedicated check-in counters. While not as luxurious as First Class or Business Class, it provides a more comfortable experience compared to Economy Class.
  • Economy class in Qantas offers a modern amenity kit on selected flights, including essential travel products. It is the standard class of travel for most passengers with affordable fares and basic amenities. Passengers in Economy Class have standard seats with limited legroom, in-flight entertainment systems, and meals or snacks depending on the flight duration.

In-Flight Food

Qantas Airlines, the national carrier of Australia, offers a wide range of in-flight food options to cater to the diverse tastes and preferences of its passengers. In-flight meals whether you're traveling on a short domestic flight or a long-haul international journey, Qantas ensures that you have a satisfying dining experience. Passengers can expect a variety of meals and snacks, including both hot and cold options, complemented by a selection of beverages.


                                                                                   image source: Qantas Airlines


You can learn about your meals by entering your flight details in the “Manage My Booking” tab.  Here’s what to expect in Qanta's In-flight meals option;



Paid or Complimentary

Snacks and Non-Alcoholic Beverages 



Drinks (Wine, beer, liquor) 

International flights and selected domestic flights.


Combo Meal Boxes 

Yes, varies according to destination and travel classes. 


Special Meal Options 



International Dining Services 



Domestic & Regional Dining


Not Verified 


In-Flight Entertainment

Qantas Airlines is committed to providing a diverse and engaging in-flight entertainment experience for its passengers. Regardless of the duration or class of travel, Qantas offers a wide array of entertainment options to keep passengers entertained throughout their journey available on selected domestic and all international flights

Download the Qantas Entertainment App to discover the monthly highlights which include movie selection, the app is used to stream Qantas Entertainment to your own device on our domestic aircraft, except those fitted with seat-back screens. 

  • Click here to download the Qantas Entertainment App for Andriod. 
  • Click here to download the Qantas Entertainment App for iPhones. 

Inflight Amenities to Expect in Qantas; 

  1. Inflight Magazines 
  2. Monthly new movies
  3. Inflight Wi-Fi (Free of Cost, available on selected domestic flights operated by B737-800 and A330-200 aircraft, has limited connection coverage in a few routes)


                                                                image source: Qantas Airlines 

Qantas Frequent Flyer Program

Qantas Frequent Flyer is a loyalty program designed to reward and recognize the loyalty of Qantas Airlines' customers. It offers a range of benefits and privileges to members, enhancing their travel experience both on the ground and in the air.

Members of the Qantas Frequent Flyer program can earn points when they fly with Qantas or its partner airlines, as well as through various non-flight activities such as; 

  • Hotel stays
  • Car Rentals
  • Shopping with program partners. 
  • Buying Groceries from the Airport 
  • Health Insurance etc

How can I use/redeem my Qantas Points?

  1. Classic Flight Rewards- Book a flight or a vacation trip 
  2. On Qantas Hotels- Get a luxurious room and spend your days comfortably throughout the trip.
  3. Shop with partnered brands with Qantas 
  4. Upgrade Rewards- You can use points to upgrade your travel/cabin class. 
  5. Book Car Rentals and more. 

Code Share Program 

In a codeshare arrangement, one airline, known as the operating carrier, operates the flight, while another airline, known as the marketing carrier, sells tickets for that flight using its own flight number.

The purpose of a codeshare program is to enhance connectivity and expand the reach of airlines by offering passengers a wider range of destinations and flight options. It allows airlines to provide seamless travel experiences by offering a single ticket for a journey involving multiple flights operated by different carriers. Here are the partnered Airlines of Qantas Airlines; 

  • American Airlines 
  • British Airways 
  • Alaska Airlines 
  • Fiji Airways 
  • LATAM Airlines 
  • Jetstar Airlines 

Qantas Customer Ranking and Reviews 

  1. Customer Reviews by TripAdvisor
  2. Airlines In-flight quality assurance ranked by SkyTrax- Qantas Airlines is certified as a 4-star for the quality of its airport and onboard product and staff service. The rating includes seats, amenities, food & beverages, IFE, cleanliness, etc, and the service rating is for both cabin staff and ground staff.


How Can I Talk To The Customer Service Representative?

  1. Social Media: Connect with the airlines via Instagram, Facebook, LinkedIn, and Twitter. You can connect and also give content for these platforms. 
  2. Global Customer Service Number: You can call the airlines directly at 13 13 13 if calling from Australia. For other regions, you shall look and learn about it here
  3. Fill out a Form: You can register a complaint, claim, or feedback via the Qantas Airlines form. Land on the official Qantas forms
  4. To Make Changes to your Qantas Flight Reservations: Go to Qantas Airlines Manage My Booking page to select and make changes. 
  5. Qantas Airlines Telephone Number: Call the airlines directly by dialing 022 6111 1818 to clear any query and get accurate details. 


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Qantas FAQ's

☞ How do I talk to a live person at Qantas?

Quickly make a call on the helpline number +61 2 8222 2439 on your phone and listen to the Qantas IVR properly. Press a number to select your preferred language. Again press a number to talk to a Qantas live representative and wait for the response.

☞ Is Qantas OK to fly with?

Qantas fleet has an excellent safety record. There have been no fatal accidents involving Qantas aircraft in the last ten years.

☞ What is Qantas lost and found phone number?

Please contact a Qantas employee right once at +61 2 8222 2439, if you notice that there are goods missing from your bag you can directly ask Qantas agents via call +61 2 8222 2439.

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