People's Viennaline Cancellation and Reimbursement

People's Viennaline Cancellation and Reimbursement

People's Viennaline Cancellation and Reimbursement

People's Viennaline Cancellation and Reimbursement FAQ's


1. What happens if I cancel my People's Viennaline flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable People's Viennaline ticket.

If you’ve purchased a basic economy People's Viennaline ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable People's Viennaline ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future People's Viennaline flight.

If you have a People's Viennaline refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a People's Viennaline flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their People's Viennaline reservation without being charged a People's Viennaline cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

3. What happens if you cancel a People's Viennaline non-refundable flight?

To cancel a People's Viennaline non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a People's Viennaline flight.

4. Can I get People's Viennaline compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the People's Viennaline responsibility and either: the replacement flight delays your arrival by 2 or more hours. your People's Viennaline flight was canceled less than 14 days before departure.

5. How do I know if my People's Viennaline flight is refundable?

To check if a People's Viennaline ticket is refundable, go to People's Viennaline's website and enter the ticket or document number and the People's Viennaline will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future People's Viennaline flight.