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NordStar Cancellation Policy, Refund Policy and Flight Change


B-101, KNOX PLAZA, CHINCHOLIOFF NEW LINK NEAR MIND SPACE,MALAD WEST MUMBAI Mumbai City MH 400064 IN ., Norilsk, Norilsk, Russia, 400064

7 495 783-92-49


Founded - 2009

Key people - Leonid Mokhov


NordStar Cancellation and Refund Policy Information

NordStar cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the NordStar flight.

If the NordStar cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an NordStar flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct NordStar Cancellation and refund department via dialing 7 495 783-92-49.

NordStar Cancellation Policy

  • Passengers who have purchased a NordStar non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a NordStar refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a NordStar flight is canceled or significantly delayed, NordStar will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an NordStar policies on its website or by contacting NordStar customer service team at 7 495 783-92-49.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with NordStar and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require NordStar not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with NordStar and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

NordStar's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on NordStar and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact NordStar and submit a cancellation request.

NordStar's 24-Hour Cancellation Policy

  • NordStar's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, NordStar Airlines has introduced a 24-hour cancellation policy.
  • In accordance with NordStar 24-hour cancellation policy, passengers may cancel a flight booked on NordStar within 24 hours of purchase. NordStar will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your NordStar flight. NordStar reserves the right to change cancellations up to 24 hours at any time.

NordStar's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The NordStar Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources cannot guarantee policy changes from NordStar side. For you to contact NordStar official phone number 7 495 783-92-49 directly.

Cancellation Fees

NordStar have also prescribed a cancellation fee for both domestic and international flights.

NordStar cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your NordStar flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a NordStar cancellation fee. You can also make a cancellation request after canceling your flight ticket.

NordStar Refund Policy

Below is the refund policy for NordStar :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under NordStar's refund policy.
      2. Tickets purchased on NordStar in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different NordStar cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting NordStar refund :

Now you can know how to get a refund on all the tickets. Below are the NordStar refund policy steps:

      • Go to the official NordStar website
      • Make sure you are signed in to your NordStar account.
      • Look for refund options.
      • NordStar Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any NordStar flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on NordStar?

If you have reserved a flight ticket with NordStar but due to some urgency, you need to cancel it. You can do a NordStar cancellation in two ways - online or by telephone.

NordStar refund and cancellation phone 7 495 783-92-49.

Let's know all those steps:

Method #1: Canceling NordStar Flight within 24 Hours

Gather your NordStar flight details:

NordStar Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To NordStar Cancellation page:

NordStar Cancellation page

Find your NordStar trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With NordStar:

Make a Call With NordStar

Dial 7 495 783-92-49 and cancel NordStar ticket over the phone

Send NordStar an email:

NordStar an email

You can request a full refund through email. Send an NordStar e-mail to Refunds.

Method #2: Changing NordStar Flight

Visit the NordStar website:

NordStar website

Go to then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and NordStar flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the NordStar new flight details carefully.

Click the new flight:

NordStar new flight details

Click on the NordStar new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

NordStar new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets


NordStar Cancellation and Reimbursement FAQ's

☞ What happens if I cancel my NordStar flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable NordStar ticket.

If you’ve purchased a basic economy NordStar ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable NordStar ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future NordStar flight.

If you have a NordStar refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a NordStar flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their NordStar reservation without being charged a NordStar cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ What happens if you cancel a NordStar non-refundable flight?

To cancel a NordStar non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a NordStar flight.

☞ Can I get NordStar compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the NordStar responsibility and either: the replacement flight delays your arrival by 2 or more hours. your NordStar flight was canceled less than 14 days before departure.

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