Online check-in option is available at Mpacha or you do instant check-in at Mpachaairlines counter. The Kiosk machine is also available at Mpacha.
If you are traveling with oversize baggage, then you can pay at the Mpacha airlines counter or you call airline customer care.
When you are flying from or to the Mpacha, you can choose the window seat to catch the beautiful Mpacha view. The airline may charge a small fee or allow you to pre-select the seat. This seat selection availed during web check-in at Mpacha. You may ask the airline desk to select a window seat, but airline can do when window seats are available.
Mpacha waiting room.
Passengers are allowed at Mpacha 4 hours prior to departure for all domestic flights and 6 hours for international flights. You may also request the airline desk or Mpacha customer care if you stay overnight. The standard facility is available at Mpacha like Washrooms and food.
Mpacha security check.
Domestic security check
You need a valid national ID card or passport during the security check at Mpacha. All domestic travelers can do express security checks straight to the boarding area at Mpacha. You are not allowed to carry restricted items at Mpacha.
International security check
All international passengers must carry a valid passport and valid VISA permit to visit at Mpacha. The entrance of Mpacha guarded by tight cops and all items may check during your entry at Mpacha.
Mpacha immigration process.
The immigration and custom take 45 to 60 minutes but can vary as per real-time situations. Day time is comperatbly less crowded and midnight to the early morning busiest. For transit or on arrival VISA you have to visit at VISA counter at Mpacha.