Merpati Nusantara Airlines Cancellation and Reimbursement

Merpati Nusantara Airlines Cancellation and Reimbursement

Merpati Nusantara Airlines Cancellation and Reimbursement

Merpati Nusantara Airlines Cancellation and Reimbursement FAQ's


1. What happens if I cancel my Merpati Nusantara Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Merpati Nusantara Airlines ticket.

If you’ve purchased a basic economy Merpati Nusantara Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Merpati Nusantara Airlines ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Merpati Nusantara Airlines flight.

If you have a Merpati Nusantara Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Merpati Nusantara Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Merpati Nusantara Airlines reservation without being charged a Merpati Nusantara Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

3. What happens if you cancel a Merpati Nusantara Airlines non-refundable flight?

To cancel a Merpati Nusantara Airlines non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Merpati Nusantara Airlines flight.

4. Can I get Merpati Nusantara Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Merpati Nusantara Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Merpati Nusantara Airlines flight was canceled less than 14 days before departure.

5. How do I know if my Merpati Nusantara Airlines flight is refundable?

To check if a Merpati Nusantara Airlines ticket is refundable, go to Merpati Nusantara Airlines's website and enter the ticket or document number and the Merpati Nusantara Airlines will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Merpati Nusantara Airlines flight.