Mas Air Cancellation and Reimbursement

Step-by-step guide of Mas Air Cancellation and Reimbursement Cancellation and Reimbursement process. Any Mas Air Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Mas Air

Mexico City International Airport, Hangar 9-10, Calle Carlos Castillo Breton, Peñón de los Baños, Ciudad de México, CDMX, 15520

Phone :

Website :

Mas Air
IATA M7
ICAO MAA
CallSign MAS CARGA

Founded

1992

Key people

Country

CDMX

Mas Air

Know about Cancellation Policy

Mas Air is a major carrier airline of the CDMX that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Mas Air flight then before proceeding it is recommended to get information about Mas Air cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Mas Air introduces 24 hours cancellation policy. Mas Air provides more flexibility and benefits for the passengers while managing their booking.

As per Mas Air 24-hour Cancellation policy, passengers can cancel a flight booked on Mas Air within 24 hours of the purchase. Mas Air will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Mas Air flight.

If the passengers cancel a Mas Air flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Mas Air ask to pay the penalty that will totally depend upon the fare rule of the Mas Air.

Cancellation Policy

Mas Air gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Mas Air official site https://www.masair.com. The refund is provided only for the eligible Mas Air flight tickets that are canceled within the active span of time. Mas Air does not provide a refund after the expiry period of the ticket. The Mas Air refund request may take time to be processed and can be granted within 7 to 10 working days. If Mas Air flights are canceled due to any unavoidable reasons from the Mas Air' end then it provides compensation to the passengers to book the next subsequent Mas Air flight. Thus, you can easily cancel your flight and get a refund on Mas Air.

Cancellation Fees

Mas Air have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Mas Air flight cancellation fee for international flights, then go through the below instructions:

Mas Air cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Mas Air flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Mas Air cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Mas Air cancellation policy, you can contact Mas Air cancellation number who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number .

Sometimes plans change and you are forced to cancel a Mas Air flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Mas Air flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Mas Air and need to cancel, you’re in the right place! You can find all the information you need to navigate the Mas Air cancellation policy and determine what policies apply to your situation.

Mas Air Cancellation and Reimbursement FAQ's


1. What happens if I cancel my Mas Air flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Mas Air ticket.

If you’ve purchased a basic economy Mas Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Mas Air ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Mas Air flight.

If you have a Mas Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Mas Air flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Mas Air reservation without being charged a Mas Air cancellation fee, regardless of fare selected.

3. Can I get Mas Air compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Mas Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Mas Air flight was canceled less than 14 days before departure.

4. How do I know if my Mas Air flight is refundable?

To check if a Mas Air ticket is refundable, go to Mas Air's website https://www.masair.com and enter the ticket or document number and the Mas Air will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Mas Air flight.