Mas Air Cancellation and Reimbursement

Step-by-step guide of Mas Air Cancellation and Reimbursement Cancellation and Reimbursement process. Any Mas Air Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Mas Air

Mexico City International Airport, Hangar 9-10, Calle Carlos Castillo Breton, Peñón de los Baños, Ciudad de México, CDMX, 15520

Phone :

Website :

Mas Air
IATA M7
ICAO MAA
CallSign MAS CARGA

Founded

1992

Key people

Country

CDMX

Mas Air
Step-by-step guide of Mas Air Cancellation and Reimbursement Cancellation and Reimbursement process. Any Mas Air Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Mas Air Cancellation and Reimbursement FAQ's


1. What happens if I cancel my Mas Air flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Mas Air ticket.

If you’ve purchased a basic economy Mas Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Mas Air ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Mas Air flight.

If you have a Mas Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Mas Air flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Mas Air reservation without being charged a Mas Air cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

3. What happens if you cancel a Mas Air non-refundable flight?

To cancel a Mas Air non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Mas Air flight.

4. Can I get Mas Air compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Mas Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Mas Air flight was canceled less than 14 days before departure.

5. How do I know if my Mas Air flight is refundable?

To check if a Mas Air ticket is refundable, go to Mas Air's website https://www.masair.com and enter the ticket or document number and the Mas Air will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Mas Air flight.