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Luxair Cancellation Policy, Refund Policy and Flight Change

Luxair

Aeroport de Luxembourg,, Luxembourg, Luxembourg, L-2987

+352 24 56 1

https://www.luxair.lu/

IATA LG
ICAO LGL
CALL SIGN LUXAIR

Founded - 1962

Key people - Adrien Ney

Luxembourg

Luxair

Luxair Cancellation and Refund Policy Information

Luxair cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Luxair flight.

If the Luxair cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Luxair flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Luxair Cancellation and refund department via dialing +352 24 56 1.

Luxair Cancellation Policy

  • Passengers who have purchased a Luxair non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Luxair refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Luxair flight is canceled or significantly delayed, Luxair will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Luxair policies on its website https://www.luxair.lu/ or by contacting Luxair customer service team at +352 24 56 1.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Luxair and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Luxair not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Luxair and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Luxair's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Luxair and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Luxair and submit a cancellation request.

Luxair's 24-Hour Cancellation Policy

  • Luxair's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Luxair Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Luxair 24-hour cancellation policy, passengers may cancel a flight booked on Luxair within 24 hours of purchase. Luxair will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Luxair flight. Luxair reserves the right to change cancellations up to 24 hours at any time.

Luxair's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Luxair Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Luxair side. For you to contact Luxair official phone number +352 24 56 1 directly.

Cancellation Fees

Luxair have also prescribed a cancellation fee for both domestic and international flights.

Luxair cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Luxair flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Luxair cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Luxair Refund Policy

Below is the refund policy for Luxair :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Luxair's refund policy.
      2. Tickets purchased on Luxair in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Luxair cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Luxair refund :

Now you can know how to get a refund on all the tickets. Below are the Luxair refund policy steps:

      • Go to the official Luxair website https://www.luxair.lu/.
      • Make sure you are signed in to your Luxair account.
      • Look for refund options.
      • Luxair Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Luxair flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Luxair?

If you have reserved a flight ticket with Luxair but due to some urgency, you need to cancel it. You can do a Luxair cancellation in two ways - online or by telephone.

Luxair refund and cancellation phone +352 24 56 1.

Let's know all those steps:

Method #1: Canceling Luxair Flight within 24 Hours

Gather your Luxair flight details:

Luxair Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Luxair Cancellation page:

Luxair Cancellation page

Find your Luxair trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Luxair:

Make a Call With Luxair

Dial +352 24 56 1 and cancel Luxair ticket over the phone

Send Luxair an email:

Luxair an email

You can request a full refund through email. Send an Luxair e-mail to Refunds.

Method #2: Changing Luxair Flight

Visit the Luxair website:

Luxair website

Go to https://www.luxair.lu/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Luxair flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Luxair new flight details carefully.

Click the new flight:

Luxair new flight details

Click on the Luxair new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Luxair new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Luxair Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Luxair flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Luxair ticket.

If you’ve purchased a basic economy Luxair ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Luxair ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Luxair flight.

If you have a Luxair refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Luxair flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Luxair reservation without being charged a Luxair cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Luxair non-refundable flight?

To cancel a Luxair non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Luxair flight.

☞ Can I get Luxair compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Luxair responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Luxair flight was canceled less than 14 days before departure.

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