Lufthansa CityLine Cancellation and Reimbursement

Details of (CL) Lufthansa CityLine flight Cancellation policy, Refunds, and Reimbursement. Get the process of understanding Lufthansa CityLine (CL) changes.

Lufthansa CityLine

Flughafen München, FOC Südallee 15 D, Münchene, Germany, 85356

Phone : +49 69 86 799 799

Website :

Lufthansa CityLine



Key people



Lufthansa CityLine

Know about Cancellation Policy

Lufthansa CityLine is a major carrier airline of the Germany that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Lufthansa CityLine flight then before proceeding it is recommended to get information about Lufthansa CityLine cancellation policy.

Cancellation 24 hours Policy ( Depends origin country and airlines)

Paying attention to the needs and situations of the passengers, Lufthansa CityLine introduces 24 hours cancellation policy. Lufthansa CityLine provides more flexibility and benefits for the passengers while managing their booking.


As per Lufthansa CityLine 24-hour Cancellation policy, passengers can cancel a flight booked on Lufthansa CityLine within 24 hours of the purchase. Lufthansa CityLine will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Lufthansa CityLine flight. The Lufthansa CityLine rights to change 24 hours cancellation any time.

This Data is collected from various sources the may not have the guaranteed change in policy from Lufthansa CityLine side. for you directly contact official phone number +49 69 86 799 799 of Lufthansa CityLine.

Note: 24 hours policy may apply when you book tickets from the United States. The Airlines Reporting Corporation (ARC) supports 24 hours cancellation policy in the United States.


If the passengers cancel a Lufthansa CityLine flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Lufthansa CityLine ask to pay the penalty that will totally depend upon the fare rule of the Lufthansa CityLine.

Cancellation Policy

Lufthansa CityLine gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Lufthansa CityLine official site The refund is provided only for the eligible Lufthansa CityLine flight tickets that are canceled within the active span of time. Lufthansa CityLine does not provide a refund after the expiry period of the ticket. The Lufthansa CityLine refund request may take time to be processed and can be granted within 7 to 10 working days. If Lufthansa CityLine flights are canceled due to any unavoidable reasons from the Lufthansa CityLine' end then it provides compensation to the passengers to book the next subsequent Lufthansa CityLine flight. Thus, you can easily cancel your flight and get a refund on Lufthansa CityLine.

Cancellation Fees

Lufthansa CityLine have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Lufthansa CityLine flight cancellation fee for international flights, then go through the below instructions:

Lufthansa CityLine cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Lufthansa CityLine flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Lufthansa CityLine cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Lufthansa CityLine cancellation policy, you can contact Lufthansa CityLine cancellation number +49 69 86 799 799 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +49 69 86 799 799.

Sometimes plans change and you are forced to cancel a Lufthansa CityLine flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Lufthansa CityLine flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Lufthansa CityLine and need to cancel, you’re in the right place! You can find all the information you need to navigate the Lufthansa CityLine cancellation policy and determine what policies apply to your situation.


How Do I Cancel My Flight on Lufthansa CityLine?


If you have reserved a flight ticket with Lufthansa CityLine, but due to some urgency, you need to cancel it. You can make Lufthansa CityLine cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Lufthansa CityLine cancellations process finishes up, you will be informed about the refund options that you can opt for.


Method #1: Online Lufthansa CityLine Cancellations


Step #1: Run any web browser on your computer. Visit the Lufthansa CityLine homepage Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Lufthansa CityLine login credentials. Hit on the yellow ‘Log In’ button.


  • If you forget your Lufthansa CityLine login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Lufthansa CityLine flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Lufthansa CityLine login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.


Step #2: If you don’t have a Lufthansa CityLine account, you can skip the logging in process. Visit the Lufthansa CityLine cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theLufthansa CityLine cancellation policy, you must enter the exact name of the person who originally booked the air ticket.


Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Lufthansa CityLine Reservations’ link, which is found in the ‘Flight’ header.


Step #4: Hit on the ‘Lufthansa CityLine Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Lufthansa CityLine Cancel Reservation’ button.


Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Lufthansa CityLine flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Lufthansa CityLine account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.


Step #6: Review your Lufthansa CityLine flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.


Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.


Step #8: At the bottom of the Lufthansa CityLine cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Lufthansa CityLine ticket reservation.


Method #2: Cancel Your Flight via A Call


Step #1: Dial Lufthansa CityLine’ Reservations Department +49 69 86 799 799 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Lufthansa CityLine online air ticket cancellation, contact Lufthansa CityLine via phone.


Step #2: Tell the aviation executive that you want to cancel your Lufthansa CityLine tickets.


Step #3: Check your air ticket refund options.


Method #3: Cancel Your Flight Tickets at Airport


Step #1: First of all, you need to go to the airport where you have decided to board the flight.


Step #2: After that, you need to visit Lufthansa CityLine ATO (Airport Ticket Office).


Step #3: You can talk face to face with the Lufthansa CityLine executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Lufthansa CityLine Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Lufthansa CityLine flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Lufthansa CityLine ticket.

If you’ve purchased a basic economy Lufthansa CityLine ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Lufthansa CityLine ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Lufthansa CityLine flight.

If you have a Lufthansa CityLine refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Lufthansa CityLine flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Lufthansa CityLine reservation without being charged a Lufthansa CityLine cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


3. What happens if you cancel a Lufthansa CityLine non-refundable flight?

To cancel a Lufthansa CityLine non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Lufthansa CityLine flight.

4. Can I get Lufthansa CityLine compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Lufthansa CityLine responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Lufthansa CityLine flight was canceled less than 14 days before departure.

5. How do I know if my Lufthansa CityLine flight is refundable?

To check if a Lufthansa CityLine ticket is refundable, go to Lufthansa CityLine's website and enter the ticket or document number and the Lufthansa CityLine will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Lufthansa CityLine flight.