Loong Air Cancellation and Refund Policy Information
Loong Air cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Loong Air flight.
If the Loong Air cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.
Before booking an Loong Air flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:
Passengers contact direct Loong Air Cancellation and refund department via dialing +86 571 8999 9999.
Loong Air Cancellation Policy
Passengers who have purchased a Loong Air non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
Passengers who have purchased a Loong Air refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
If a Loong Air flight is canceled or significantly delayed, Loong Air will usually offer passengers the option to change their flights or request a refund at no extra cost.
You can find out more about an Loong Air policies on its website https://www.loongair.cn/ or by contacting Loong Air customer service team at +86 571 8999 9999.
Cancellations Policy for Refundable Tickets
If you have purchased a refundable ticket with Loong Air and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.
Bad weather or mechanical problems with the aircraft may require Loong Air not to provide a refund or alternative travel arrangements.
Cancellations Policy for Non-Refundable Tickets
If you have purchased a non-refundable ticket with Loong Air and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.
Cancellations Policy for Basic Economy Tickets
Loong Air's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Loong Air and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.
To request a refund for a Basic Economy ticket, you must contact Loong Air and submit a cancellation request.
Loong Air's 24-Hour Cancellation Policy
Loong Air's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Loong Air Airlines has introduced a 24-hour cancellation policy.
In accordance with Loong Air 24-hour cancellation policy, passengers may cancel a flight booked on Loong Air within 24 hours of purchase. Loong Air will provide a full refund of the cost of your ticket.
If the booking was made one week or more prior to the departure date of your Loong Air flight. Loong Air reserves the right to change cancellations up to 24 hours at any time.
Loong Air's free cancellation policy within 24-Hour
Important Note:
When you book tickets from the United States, a 24-hour policy may apply. The Loong Air Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Loong Air side. For you to contact Loong Air official phone number +86 571 8999 9999 directly.
Cancellation Fees
Loong Air have also prescribed a cancellation fee for both domestic and international flights.
Loong Air cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.
If you cancel your Loong Air flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Loong Air cancellation fee. You can also make a cancellation request after canceling your flight ticket.
Loong Air Refund Policy
Below is the refund policy for Loong Air :
Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Loong Air's refund policy.
Tickets purchased on Loong Air in Basic Economy are never refundable. There is only a 24-hour cancellation window.
Depending on the region from where customers purchased the flight, different Loong Air cancellation refund rules will apply.
Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.
Here Are the steps for getting Loong Air refund :
Now you can know how to get a refund on all the tickets. Below are the Loong Air refund policy steps:
Go to the official Loong Air website https://www.loongair.cn/.
Make sure you are signed in to your Loong Air account.
Look for refund options.
Loong Air Refund option should be selected.
Specify the information on your ticket.
Please upload any Loong Air flight supporting documents that you may have.
Confirm by pressing the button.
How Do I Cancel My Flight on Loong Air?
If you have reserved a flight ticket with Loong Air but due to some urgency, you need to cancel it. You can do a Loong Air cancellation in two ways - online or by telephone.
Loong Air refund and cancellation phone +86 571 8999 9999.
Let's know all those steps:
Method #1: Canceling Loong Air Flight within 24 Hours
Gather your Loong Air flight details:
Collect your flight itinerary, personal information, and flight confirmation number.
Go To Loong Air Cancellation page:
Find your Loong Air trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.
Click the cancel button:
Now click on the Cancel button to cancel your e-ticket.
Make a Call With Loong Air:
Dial +86 571 8999 9999 and cancel Loong Air ticket over the phone
Send Loong Air an email:
You can request a full refund through email. Send an Loong Air e-mail to Refunds.
Method #2: Changing Loong Air Flight
Visit the Loong Air website:
Go to https://www.loongair.cn/ then click on the My Trips option.
Input your flight details:
Type in your first and last name and Loong Air flight confirmation number.
Change the dates and details:
Enter the Loong Air new flight details carefully.
Click the new flight:
Click on the Loong Air new flight, and the website will automatically calculate the new cost for your flight
Pay for the new flight:
Input your credit card details to pay for the new tickets.
That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Loong Air ticket.
If you’ve purchased a basic economy Loong Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.
Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states.
If you have a non-refundable Loong Air ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Loong Air flight.
If you have a Loong Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.
☞ Can I cancel a Loong Air flight within 24 hours?
Yes, all customers will have 24 hours from the time of their original booking to cancel their Loong Air reservation without being charged a Loong Air cancellation fee, regardless of fare selected.
Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States.
☞ What happens if you cancel a Loong Air non-refundable flight?
To cancel a Loong Air non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Loong Air flight.
☞ Can I get Loong Air compensation for a 2 hour flight delay?
You're legally entitled to get compensation if the delay is the Loong Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Loong Air flight was canceled less than 14 days before departure.