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877-482-7927

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Lao Airlines Cancellation Policy, Refund Policy and Flight Change

Lao Airlines

2 Pangkham Road, Ban Xiengnhun, Chanthabury District, BP 6441, Vientiane, Laos, 2201

+856 21 510 040

https://www.laoairlines.com/

IATA QV
ICAO LAO
CALL SIGN LAO

Founded - 1976

Key people - Mr Bounma Chanthavongs

Laos

Lao Airlines

Lao Airlines Cancellation and Refund Policy Information

Lao Airlines cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Lao Airlines flight.

If the Lao Airlines cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Lao Airlines flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Lao Airlines Cancellation and refund department via dialing +856 21 510 040.

Lao Airlines Cancellation Policy

  • Passengers who have purchased a Lao Airlines non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Lao Airlines refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Lao Airlines flight is canceled or significantly delayed, Lao Airlines will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Lao Airlines policies on its website https://www.laoairlines.com/ or by contacting Lao Airlines customer service team at +856 21 510 040.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Lao Airlines and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Lao Airlines not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Lao Airlines and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Lao Airlines's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Lao Airlines and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Lao Airlines and submit a cancellation request.

Lao Airlines's 24-Hour Cancellation Policy

  • Lao Airlines's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Lao Airlines Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Lao Airlines 24-hour cancellation policy, passengers may cancel a flight booked on Lao Airlines within 24 hours of purchase. Lao Airlines will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Lao Airlines flight. Lao Airlines reserves the right to change cancellations up to 24 hours at any time.

Lao Airlines's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Lao Airlines Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Lao Airlines side. For you to contact Lao Airlines official phone number +856 21 510 040 directly.

Cancellation Fees

Lao Airlines have also prescribed a cancellation fee for both domestic and international flights.

Lao Airlines cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Lao Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Lao Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Lao Airlines Refund Policy

Below is the refund policy for Lao Airlines :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Lao Airlines's refund policy.
      2. Tickets purchased on Lao Airlines in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Lao Airlines cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Lao Airlines refund :

Now you can know how to get a refund on all the tickets. Below are the Lao Airlines refund policy steps:

      • Go to the official Lao Airlines website https://www.laoairlines.com/.
      • Make sure you are signed in to your Lao Airlines account.
      • Look for refund options.
      • Lao Airlines Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Lao Airlines flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Lao Airlines?

If you have reserved a flight ticket with Lao Airlines but due to some urgency, you need to cancel it. You can do a Lao Airlines cancellation in two ways - online or by telephone.

Lao Airlines refund and cancellation phone +856 21 510 040.

Let's know all those steps:

Method #1: Canceling Lao Airlines Flight within 24 Hours

Gather your Lao Airlines flight details:

Lao Airlines Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Lao Airlines Cancellation page:

Lao Airlines Cancellation page

Find your Lao Airlines trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Lao Airlines:

Make a Call With Lao Airlines

Dial +856 21 510 040 and cancel Lao Airlines ticket over the phone

Send Lao Airlines an email:

Lao Airlines an email

You can request a full refund through email. Send an Lao Airlines e-mail to Refunds.

Method #2: Changing Lao Airlines Flight

Visit the Lao Airlines website:

Lao Airlines website

Go to https://www.laoairlines.com/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Lao Airlines flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Lao Airlines new flight details carefully.

Click the new flight:

Lao Airlines new flight details

Click on the Lao Airlines new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Lao Airlines new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Lao Airlines Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Lao Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Lao Airlines ticket.

If you’ve purchased a basic economy Lao Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Lao Airlines ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Lao Airlines flight.

If you have a Lao Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Lao Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Lao Airlines reservation without being charged a Lao Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Lao Airlines non-refundable flight?

To cancel a Lao Airlines non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Lao Airlines flight.

☞ Can I get Lao Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Lao Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Lao Airlines flight was canceled less than 14 days before departure.

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