Online check-in option is available at Kontum or you do instant check-in at Kontumairlines counter. The Kiosk machine is also available at Kontum.
If you are traveling with oversize baggage, then you can pay at the Kontum airlines counter or you call airline customer care.
When you are flying from or to the Kontum, you can choose the window seat to catch the beautiful Kontum view. The airline may charge a small fee or allow you to pre-select the seat. This seat selection availed during web check-in at Kontum. You may ask the airline desk to select a window seat, but airline can do when window seats are available.
Kontum waiting room.
Passengers are allowed at Kontum 4 hours prior to departure for all domestic flights and 6 hours for international flights. You may also request the airline desk or Kontum customer care if you stay overnight. The standard facility is available at Kontum like Washrooms and food.
Kontum security check.
Domestic security check
You need a valid national ID card or passport during the security check at Kontum. All domestic travelers can do express security checks straight to the boarding area at Kontum. You are not allowed to carry restricted items at Kontum.
International security check
All international passengers must carry a valid passport and valid VISA permit to visit at Kontum. The entrance of Kontum guarded by tight cops and all items may check during your entry at Kontum.
Kontum immigration process.
The immigration and custom take 45 to 60 minutes but can vary as per real-time situations. Day time is comperatbly less crowded and midnight to the early morning busiest. For transit or on arrival VISA you have to visit at VISA counter at Kontum.