Online check-in option is available at Kerau or you do instant check-in at Kerauairlines counter. The Kiosk machine is also available at Kerau.
If you are traveling with oversize baggage, then you can pay at the Kerau airlines counter or you call airline customer care.
When you are flying from or to the Kerau, you can choose the window seat to catch the beautiful Kerau view. The airline may charge a small fee or allow you to pre-select the seat. This seat selection availed during web check-in at Kerau. You may ask the airline desk to select a window seat, but airline can do when window seats are available.
Kerau waiting room.
Passengers are allowed at Kerau 4 hours prior to departure for all domestic flights and 6 hours for international flights. You may also request the airline desk or Kerau customer care if you stay overnight. The standard facility is available at Kerau like Washrooms and food.
Kerau security check.
Domestic security check
You need a valid national ID card or passport during the security check at Kerau. All domestic travelers can do express security checks straight to the boarding area at Kerau. You are not allowed to carry restricted items at Kerau.
International security check
All international passengers must carry a valid passport and valid VISA permit to visit at Kerau. The entrance of Kerau guarded by tight cops and all items may check during your entry at Kerau.
Kerau immigration process.
The immigration and custom take 45 to 60 minutes but can vary as per real-time situations. Day time is comperatbly less crowded and midnight to the early morning busiest. For transit or on arrival VISA you have to visit at VISA counter at Kerau.