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JetBlue Airways Cancellation Policy, Refund Policy and Flight Change

118-29 Queens Blvd, Forest Hills, New York, USA, 11375

+1 800 538 2583


Founded - 1998

Key people - Robin Hayes


JetBlue Airways

JetBlue Cancellation and Refund Policy Details

During the instances when your tour plans are suddenly canceled or some unavoidable circumstances strike that make it impossible for you to continue your pre-planned journey. So, in these situations, you may want to cancel your flight tickets and claim a refund.

Don’t worry. We got your back. Read below all the necessary details about the Jetblue cancellation policy, how to claim a refund, the Jetblue Flight cancellation charges, how to rebook cancelled flights, etc. 

JetBlue flight cancellation fee

Passengers who want to travel within North America, the Caribbean, or central America, need to pay just $100 as the flight cancellation fee.

For all other passengers, the Jetblue flight cancellation charges will be $200.

What is Jetblue cancellation policy?

JetBlue Cancellation Policy applies to all passengers who want to cancel their flights before the plane's departure.

Customers can easily cancel flight tickets according to the updated Jetblue airways cancellation policy. And the good thing is they can waive the cancellation charges if they are aware of the cancellation policy.

Read below the significant points of importance about the Jetblue cancellation policy:

The rules for flight cancellation and refund are different for non-refundable tickets, refundable tickets, and No-show fliers.

Refundable tickets

  • Under this category, the passengers get a complete refund of the flight ticket amount. Still, the only condition is they have to inform the airlines about their situation and their inability to board the flight.
  •  If they fail to inform the airlines, their ticket value is credited to their JetBlue travel account in the form of credits that users can use later to book future flight tickets.

For non-refundable tickets

  • To avail refund for your cancelled tickets, you need to cancel the tickets before the flight departure.
  • When you apply for the cancellation, airlines will cancel the tickets of all the passengers on the same reservation.
  • The remaining balance is credited to your Jetblue travel account.
  • Passengers can use the travel JetBlue credit balance for under 12 months.
  • When Mint, blue, blue extra, and blue plus tickets are purchased, they fall under non-refundable ticket categories. If they are cancelled after the flight departure, then that ticket is not eligible for a refund. 
  • Blue basic and Mosaic fliers are free to cancel their tickets without any charges.

No-show policy

  • The no-shoe policy applies to those who miss their flight for no significant reason and forget to inform the authorities. 
  • In such cases, the amount of the tickets are forfeited.
  •  All other bookings and travels are also cancelled when to fail to show.

JetBlue 24 hour cancellation policy

  • Under this policy, the passengers have the facility to claim a refund of the amount of the tickets booked within 24 hours.
  • Under the 24-hour cancellation policy, certain conditions are followed.
  •  The difference between the days of the flight date and the date of booking must be seven days.
  • After booking, the passenger has 24 hours to cancel the ticket and get a full refund.
  • Cancellation can be made both through online and offline methods.
  • Additional rules may also apply. One needs to confirm it with the Airlines authority.

How to cancel Jetblue flights online 

To register your intent of flight cancellation, you can use the three following methods.

  • Visit official website 
  • Use Jetblue Mobile App

Through official website

  • Visit the official website of JetBlue. On the home page, find the Manage bookings tab.
  • Enter your ticket reference number and your last name. Press find flight, 
  • Find the booking that is to be cancelled. Now, you will see the cancel Trip option. Do as directed on the screen,
  • On completing the procedure, you will get information about the jetblue cancellation charges.
  • You need to wait to receive the confirmation upon paying that mandatory charge.

JetBlue Mobile App

Jetblue has a full-fledged app ready to deliver the best customer care support to customers.  The passengers can use this app in the following way;

  • Download the app through the android or Apple store.
  • Complete the login procedure.
  • Tap on the My trip and find manage trips. Click on it to find your tour itinerary.
  • Choose the flight that you want to cancel.
  • Continue the cancellation by pressing cancel.
  • Check your details and confirm them.
  • Pay charges if asked.

How to cancel JetBlue flights offline

All those passengers, who want to cancel their flights offline, can contact the airlines staff.

Contact them via call

Dial 1-800-864-8331 to cancel your flight. A customer care representative will be connected, and you can talk to them at your preferred time as they provide solutions and are there to help you 24x7 hours.

How to waive JetBlue cancellation fee?

There are four ways to waive the cancellation charges for jetblue flights

  • 24-hour cancellation
  • Purchase refundable tickets
  • Mosaic users
  • Disruptions

Jetblue refund policy

Jetblue airways refund policy is easy to understand and to be followed.

  • If you have booked refundable tickets, then you can get that.
  • If you have booked non-refundable tickets, your compensation will be issued as an e-credit.
  • Cancellation charges may apply on non-refundable tickets.
  • For the International trip, taxes will not be refundable.
  • Checked baggage charges will be refunded when refundable bookings are made to and from the UK.

Rebook cancelled booking

To rebook cancelled flights, you can contact the airlines online.

  • Visit official website
  • Go to the manage trip section
  • Change, cancel; flights, add bags, or more. 
  • Enter your last name and confirmation code.
  • Fill in all the required information and pay the additional fee depending upon the fare difference between the destination.

To rebook Jetblue Canceled flight offline

Dial 1-800-864-8331 to cancel or rebook your flights and communicate your concern with the support executive. After checking, the availability of the seats, they will rebook flights as per your requirements.

JetBlue Airways Cancellation and Reimbursement FAQ's

☞ Can you cancel your JetBlue flight and get a refund?

Yes, there are certain conditions for the tickets you have booked for your journey. If you have booked refundable tickets, it is easier to claim a refund for the cancellation.

If you have booked a non-refundable ticket, you need to consider some terms associated with the refund policy mentioned on our page.

☞ Can I get my money back if Jetblue cancels my flight?

Yes. You can get your money back when you have booked refundable tickets. If your tickets are not refundable, you will receive your ticket value as credits that you can use for future ticket bookings.

☞ Does JetBlue have a 24-hour cancellation policy?

Yes, they have a 24-hour cancellation policy. Under this policy, you can get your total refund amount.

☞ How much does it cost to cancel a JetBlue flight?

The cancellation cost of the flights differs depending on the destination you opted for your travel.

☞ Can anyone cancel a JetBlue flight without penalty?

Yes, when you cancel your ticket within 24 hours of booking, you will get your full refund without penalty.

☞ What to do when JetBlue flights are cancelled?

Contact the airlines and claim a refund. If the flights are cancelled from the airlines side, then either your flights are rebooked by the airlines, or the airline will notify you on your registered email address.

☞ Why JetBlue cancels the flight?

Jetblue can cancel your flight under the following situations.

  • When there is an unavailability of pilots.
  • When the weather is not appropriate.
  • When there is some military emergency.
  • When the govt issues some advisories.
  • Etc.

☞ Why do cancellation charge increases with each upcoming day of the flight?

When you inform the airlines about the cancellation in advance, they assign your seat to someone who needs it. With each passing day, it gets difficult for them to arrange seats and manage the loss created by your cancellation. So, to compensate for the loss, they increase the cancellation charges with each upcoming day of the flight date.

☞ Can I cancel a JetBlue Airways flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their JetBlue Airways reservation without being charged a JetBlue Airways cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get JetBlue Airways compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the JetBlue Airways responsibility and either: the replacement flight delays your arrival by 2 or more hours. your JetBlue Airways flight was canceled less than 14 days before departure.

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