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JetBlue Airways Cancellation Policy 2023

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Founded - 1998

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JetBlue Airways

JetBlue Cancellation and Refund Policy Details

During the instances when your tour plans are suddenly canceled or some unavoidable circumstances strike that makes it impossible for you to continue your pre-planned journey. So, in these situations, you may want to cancel your flight tickets and claim a refund.

Don’t worry. We got your back. Read below all the necessary details about the Jetblue cancellation policy, how to claim a refund, the Jetblue Flight cancellation charges, how to rebook cancelled flights, etc. 

Cancellation Policies and Fees

Understanding the intricacies of cancellation fees can save you from unwanted surprises. JetBlue has designed a transparent fee structure based on different fare classes to help you make informed decisions.

Understanding Cancellation Fees

Cancellation fees are charges applied when you cancel a flight. These fees can vary based on factors like the timing of your cancellation and the type of fare you've selected. Familiarize yourself with these fees before making changes to your itinerary.

Cancellation Fees for Different Fare Classes

Different fare classes may come with varying cancellation fees. For instance, economy class fares could have different charges compared to premium or business class fares. It's wise to review the specific cancellation fees associated with your chosen fare class.

Waiver of Cancellation Fees for Mint Fare Class (if applicable)

JetBlue offers a waiver for cancellations within a specific timeframe for passengers traveling in the Mint fare class, which provides added peace of mind for those seeking a premium travel experience.

JetBlue flight cancellation fee

Passengers who want to travel within North America, the Caribbean, or Central America, need to pay just $100 as the flight cancellation fee.

For all other passengers, the Jetblue flight cancellation charges will be $200.

The JetBlue flight cancellation fee applies in a few different scenarios. Here are some of the most common situations where you may be subject to this fee:

  1. You've booked a Blue Basic fare: If you've purchased JetBlue's Blue Basic fare, you won't be able to make any changes or cancellations to your itinerary without incurring a fee. The amount of the fee will vary depending on the cost of your ticket and the length of your trip, but it can range from $75 to $200 per person, per segment.

  2. You've booked a Blue Extra, Blue Plus, or Mint fare and need to cancel: If you've booked one of JetBlue's higher-tier fares and need to cancel your flight, you may be subject to a flight cancellation fee. The amount of the fee will vary depending on the cost of your ticket and the length of your trip, but it can range from $75 to $200 per person, per segment.

  3. You've already made changes to your itinerary and need to cancel: If you've already made changes to your itinerary, such as changing your flight time or date, and then need to cancel your trip altogether, you may be subject to a flight cancellation fee in addition to any fees you paid for making changes to your itinerary.

How much does the JetBlue flight cancellation fee cost?

The cost of the JetBlue flight cancellation fee varies depending on the fare you've purchased and the length of your trip. Here's a breakdown of the fees you can expect to pay:

Blue Basic fare: $200 per person, per segment
Blue Extra fare: $150 per person, per segment
Blue Plus fare: $100 per person, per segment
Mint fare:  $200 per person, per segment

It's important to note that these fees are subject to change at any time, so it's always a good idea to check JetBlue's website cancellation page or contact their customer service team via phone +1-800-JETBLUE +1-800-538-2583 and live chat for the most up-to-date information.

What is Jetblue cancellation policy?

JetBlue Cancellation Policy applies to all passengers who want to cancel their flights before the plane's departure.

Customers can easily cancel flight tickets according to the updated Jetblue airways cancellation policy. And the good thing is they can waive the cancellation charges if they are aware of the cancellation policy.

Read below the significant points of importance about the Jetblue cancellation policy:

The rules for flight cancellation and refund are different for non-refundable tickets, refundable tickets, and No-show fliers.

Eligibility for Refunds on Cancelled Flights

Refunds may be available for flights that have been canceled, particularly if the airline is responsible for significant delays or cancellations. The eligibility for refunds takes into account factors such as the circumstances of the cancellation and the type of fare.

Refundable tickets

  1. Under this category, the passengers get a complete refund of the flight ticket amount. Still, the only condition is they have to inform the airlines about their situation and their inability to board the flight.
  2.  If they fail to inform the airlines, their ticket value is credited to their JetBlue travel account in the form of credits that users can use later to book future flight tickets.

For non-refundable tickets

Non-Refundable Fare Types and Options

It's important to note that not all fare types are eligible for monetary refunds. Some fares are considered non-refundable. However, JetBlue often provides the value of the canceled fare as credit for future travel, allowing you to plan another adventure.

  1. To avail refund for your canceled tickets, you need to cancel the tickets before the flight departure.
  2. When you apply for the cancellation, airlines will cancel the tickets of all the passengers on the same reservation.
  3. The remaining balance is credited to your Jetblue travel account.
  4. Passengers can use the travel JetBlue credit balance for under 12 months.
  5. When Mint, blue, blue extra, and blue plus tickets are purchased, they fall under non-refundable ticket categories. If they are cancelled after the flight departure, then that ticket is not eligible for a refund. 
  6. Blue Basic and Mosaic fliers are free to cancel their tickets without any charges.

what is the jetBlue No-show policy?

  1. The no-shoe policy applies to those who miss their flight for no significant reason and forget to inform the authorities. 
  2. In such cases, the amount of the tickets is forfeited.
  3.  All other bookings and travels are also canceled when to fail to show.

JetBlue 24 hour cancellation policy

What is JetBlue Airways' 24-Hour Cancellation Policy?

JetBlue's 24-hour cancellation policy provides passengers with the flexibility to make changes to their bookings within a 24-hour window after the initial purchase. This policy allows travelers to reconsider their plans without incurring any cancellation fees or charges.

Key Points of the 24-Hour Cancellation Policy

Here are the key points to keep in mind regarding JetBlue's 24-hour cancellation policy:

  1. Timeframe: The policy allows for cancellations within 24 hours of the original booking. This provides passengers with a brief period to assess their travel plans and make necessary adjustments.

  2. No Penalties: One of the significant advantages of this policy is that there are no penalties or fees associated with canceling a flight within the 24-hour window. Passengers can receive a full refund for the fare paid.

  3. Applicable Flights: The 24-hour cancellation policy is applicable to all JetBlue flights, including both domestic and international routes.

How to Cancel a JetBlue Flight Within 24 Hours

Canceling a JetBlue flight within the 24-hour timeframe is a straightforward process. Here's a step-by-step guide to help you navigate the process:

  1. Visit the JetBlue Website: Access JetBlue's official website and navigate to the "Manage Trips" section.

  2. Enter Booking Details: Provide your booking details, including the confirmation number and passenger name.

  3. Select the Flight: Choose the specific flight you wish to cancel from your list of bookings.

  4. Confirm Cancellation: Follow the prompts to confirm the cancellation of your flight. Ensure that the cancellation is processed within the 24-hour window to avoid any charges.

  5. Refund Processing: Once the cancellation is confirmed, JetBlue will process the refund according to their refund policy.

Benefits of the 24-Hour Cancellation Policy

JetBlue's 24-hour cancellation policy offers several benefits to travelers:

  1. Flexibility: The policy allows passengers to make changes to their travel plans without the stress of immediate commitment. This is particularly helpful for those who may need to adjust their itinerary due to unforeseen circumstances.

  2. Full Refund: Canceling within the 24-hour window ensures that you receive a full refund for the fare paid, allowing you to explore alternative options without financial loss.

  3. Peace of Mind: The policy provides peace of mind to travelers, knowing that they have a brief period to evaluate and modify their plans if needed.

How to cancel Jetblue flights online 

To register your intent of flight cancellation, you can use the three following methods.

  1. Visit official website 
  2. Use Jetblue Mobile App

Through official website

  1. Visit the Official Website: Start by visiting JetBlue's official website using your preferred web browser.

  2. Log into Your Account: If you have an existing JetBlue account, log in using your credentials. If not, you can create an account to proceed.

  3. Access Your Bookings: Once logged in, locate and click on the "Manage Trips" or "My Trips" section. This is typically found on the homepage or under the "Travel Information" menu.

  4. Enter Booking Details: Enter your booking information, which may include your confirmation number, last name, and other relevant details.

  5. Select the Flight: Choose the specific flight you wish to cancel from your list of bookings.

  6. Confirm Cancellation: Follow the on-screen prompts to confirm the cancellation of your flight. Review the details to ensure accuracy.

  7. Cancellation Confirmation: After confirming the cancellation, you will receive a confirmation email outlining the cancellation details and any associated fees (if applicable).

JetBlue Mobile App

Jetblue has a full-fledged app ready to deliver the best customer care support to customers.  The passengers can use this app in the following way;

  1. Download the App: If you haven't already, download the JetBlue Mobile App from the App Store (for iOS) or Google Play Store (for Android).

  2. Log into Your Account: Open the app and log in using your JetBlue account credentials.

  3. Access Your Bookings: Navigate to the "Manage Trips" or "My Trips" section within the app.

  4. Enter Booking Details: Enter the required booking information, such as your confirmation number and last name.

  5. Select the Flight: Locate the flight you wish to cancel from your list of bookings.

  6. Confirm Cancellation: Follow the prompts provided by the app to confirm the cancellation. Carefully review the details before proceeding.

  7. Cancellation Confirmation: Upon successful cancellation, the app will provide a confirmation screen with the relevant details. You may also receive an email confirmation.

How to cancel JetBlue flights offline

All those passengers, who want to cancel their flights offline, can contact the airlines staff.

Contact them via call

Dial 1-800-864-8331 to cancel your flight. A customer care representative will be connected, and you can talk to them at your preferred time as they provide solutions and are there to help you 24x7 hours.

How to waive JetBlue cancellation fee?

There are four ways to waive the cancellation charges for jetblue flights

  1. 24-hour cancellation
  2. Purchase refundable tickets
  3. Mosaic users
  4. Disruptions

Jetblue Airline flight change policy

JetBlue's flight change policy allows passengers to make changes to their flights. The specific rules and fees depend on the fare type purchased. To change a flight, visit JetBlue's website or contact customer service, provide reservation details, check fare rules, find available flights, and follow instructions to complete the change. Policies may vary, so verify the latest information from JetBlue.

Jetblue refund policy

Jetblue airways refund policy is easy to understand and to be followed.

  1. If you have booked refundable tickets, then you can get that.
  2. If you have booked non-refundable tickets, your compensation will be issued as an e-credit.
  3. Cancellation charges may apply on non-refundable tickets.
  4. For the International trip, taxes will not be refundable.
  5. Checked baggage charges will be refunded when refundable bookings are made to and from the UK.

How to Rebook your cancelled booking

To rebook cancelled flights, you can contact the airlines online.

  1. Visit official website
  2. Go to the manage trip section
  3. Change, cancel; flights, add bags, or more. 
  4. Enter your last name and confirmation code.
  5. Fill in all the required information and pay the additional fee depending upon the fare difference between the destination.

To rebook Jetblue Canceled flight offline

Dial 1-800-864-8331 to cancel or rebook your flights and communicate your concern with the support executive. After checking, the availability of the seats, they will rebook flights as per your requirements.

To Know more about JetBlue Airways cancellation please visit official website -

JetBlue Airways Cancellation and Reimbursement FAQ's

☞ Can I get my money back if Jetblue cancels my flight?

Yes. You can get your money back when you have booked refundable tickets. If your tickets are not refundable, you will receive your ticket value as credits that you can use for future ticket bookings.

☞ Does JetBlue have a 24-hour cancellation policy?

Yes, they have a 24-hour cancellation policy. Under this policy, you can get your total refund amount.

☞ How much does it cost to cancel a JetBlue flight?

The cancellation cost of the flights differs depending on the destination you opted for your travel.

☞ Can anyone cancel a JetBlue flight without penalty?

Yes, when you cancel your ticket within 24 hours of booking, you will get your full refund without penalty.

☞ What to do when JetBlue flights are cancelled?

Contact the airlines and claim a refund. If the flights are cancelled from the airlines side, then either your flights are rebooked by the airlines, or the airline will notify you on your registered email address.

☞ Why JetBlue cancels the flight?

Jetblue can cancel your flight under the following situations.

  • When there is an unavailability of pilots.
  • When the weather is not appropriate.
  • When there is some military emergency.
  • When the govt issues some advisories.
  • Etc.

☞ Why do cancellation charge increases with each upcoming day of the flight?

When you inform the airlines about the cancellation in advance, they assign your seat to someone who needs it. With each passing day, it gets difficult for them to arrange seats and manage the loss created by your cancellation. So, to compensate for the loss, they increase the cancellation charges with each upcoming day of the flight date.

☞ what is the JetBlue Airlines flight change policy

JetBlue Airlines allows flight changes with specific rules and fees based on the fare type. Passengers can modify flights by visiting the website or contacting customer service, checking fare rules, finding available alternatives, and following JetBlue's instructions. For accurate and up-to-date information, visit their official website or contact customer service.

☞ Can I cancel a JetBlue Airways flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their JetBlue Airways reservation without being charged a JetBlue Airways cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get JetBlue Airways compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the JetBlue Airways responsibility and either: the replacement flight delays your arrival by 2 or more hours. your JetBlue Airways flight was canceled less than 14 days before departure.

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