Overview
With multiple bases spread throughout the United States, JetBlue is one of the most sought-after low-cost airlines in the country. JetBlue Airways operates domestic and international flights and provides numerous convenient check-in options before boarding. JetBlue connects to almost 100 destinations and operates a fleet of more than 250 aircraft, positioning itself as the seventh-largest airline in the US. Here is a comprehensive guide to JetBlue and all the essential details including;
- JetBlue Airways Reservations Policy
- How can unaccompanied minors travel on JetBlue Flights?
- Covid-19 Policy followed in JetBlue.
- In-flight Meals and more.
JetBlue Airways Reservations
JetBlue Airways reservations can be done quickly and below we have mentioned the steps to book a JetBlue flight ticket, which you can even book without paying in advance! The airline has in-flight entertainment in all the aircraft and serves complimentary snacks and drinks if you book a premium ticket. Following are the ways through which you can manage and complete JetBlue Airways Reservations;
For Personal Reservations;
Online: Via the airline's official website (https://www.jetblue.com/)
Offline- JetBlue Ticket Offices: Walk to the nearest Office located in your region
Call the Airlines to book your flight
Mobile App: Download the App to manage your flight reservations.
- Click here to download from Playstore for Android.
- Click here to download it from the Apple store for iPhone.
For Group Reservation
Airways have three group categories depending on the number of members traveling together with the same itinerary. The group sizes consist of;
- Members between 1-7 people.
- Members between 8-9 people.
- 10 or more people.
Learn about JetBlue Group Reservations here.
Steps to Book Flight In JetBlue Airways
Both online and offline booking platforms allow for reserving flights in JetBlue Airways. To reserve a flight through the official website, follow the steps below:
- Go to the official website, which will take you directly to the homepage displaying various options visible in the white and blue column box.
- Choose if it's an on-way or multi-city trip. Then the age section: Children under 14, lap infants or Adults. Put a checkmark if you would use TrueBlue Points.
- Select the destination, specify the travel dates then click on ‘search flight’
- Go through the available option. From the right corner of the options, check the fares. Further, see the seats and other details.
- Give all the required personal details along with identity proof.
- Head to the payment section. You can pay using the JetBlue card, True Points, or MasterCard.
Covid-19 Policy Follwed in JetBlue
JetBlue Airways has implemented a comprehensive Covid-19 policy to prioritize the safety and well-being of its passengers and employees. The airline has taken several measures to ensure a secure and hygienic travel experience. As of May 2023, since the pandemic is controlled, the airlines have no strict regulations but guidelines to be read. Learn about the guidelines before your flights.
Where Does JetBlue Fly?
JetBlue Airlines serves more than 100 destinations on domestic as well as international routes. It flies across the USA, Canada, the Caribbean & Central America, Mexico, South America, and the UK. Some of the popular destinations covered by JetBlue Airlines are as follows;
San Francisco
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Costa Rica
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Boston
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Bermuda Atlanta
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Miami
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Boise
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San Diego
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St. Thomas
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Seattle
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London
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Aruba
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Fort Myers
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Grenada
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Chicago
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Detroit
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Denver
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Los Angeles
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Las Vegas
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Palm Springs
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Key West
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Albany
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Reno
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Havana
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Punta Cana
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Kingston
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Lima
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Montrose
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Port of Spain
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Hamilton
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Osbourn
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Grand Cayman
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Medellin
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JetBlue Comfort and Amenities
Some of the amenities that JetBlue Airways offers include;
- Complimentary snacks and non-alcoholic beverages.
- Wi-Fi connectivity on most flights, with free basic access and paid high-speed options.
- Extra legroom and comfortable seating in Mint, JetBlue's premium cabin class.
- Blankets and pillows on longer flights, upon request.
- Access to power outlets and USB ports to charge devices in a few aircraft.
Seating Arrangement in JetBlue Airways
As of May 2023, the airline has three kinds of seats in all the aircraft;
- Even More Space Seats: Passengers get an improved flying experience from standard Economy. These seats are located in the front and also a set of seats near the exit of the plane.
- Core JetBlue Seats: These seats are located in the middle of the plane and are similar to economy class seats provided in other aircraft. The last seats of this set are near the lavatory and gallery.
- JetBlue Mint: These are the best seats on the plane, with a recliner and backhead for the backrest. A few seats of this set are even provided with doors, giving a secure and a sense of privacy.
Inflight Entertainment
Touchscreen TVs: In a few aircraft of JetBlue airlines, passengers are provided with screens in front of their seats, for streaming shows and movies.
Free TVs: In all the flights, a common TV is provided with streaming news and general Shows.
Magazines and Reads: The airline is a partner of a famous magazine reading platform called ‘Press Reader’. The app has access to 700 magazines and popular reads. You just need to download the app to read.
Music: You can listen to your favorite music on the flight in earphones provided by the cabin crew, connecting it to the personal screen of your devices.
Inflight Food and Beverages
The JetBlue experience offers a selection of free snacks, paid drinks, and buy-on-board beverages for passengers above the age of 21, as well as food from meals and a cafe menu.
Services
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Availability
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Paid or Complimentary
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Snacks and Packed Food
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Yes
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Complimentary
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Hot and Cold Beverages
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Yes
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Complimentary
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Drinks (Wine, beer, liquor)
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Yes
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Paid
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Combo Meal Boxes
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Yes
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Paid
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Special Meal Options
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Yes
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Paid
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JetBlue Loyalty Program- TrueBlue Points
The airline has an online loyalty program for all its passengers. Every passenger is awarded ‘TrueBlue’ points when they book a flight from the official website or if purchase from their partnered stores and outlets.
Anyone who is above the age of 13 can enroll in this program. The points and program details can be tracked in the JetBlue App.
The points earned can be used in various following ways,
- JetBlue vacation packages
- Discounts in partnered hotels and car rental outlets.
- Also, the points can be used for certain Hawaiian Airlines-operated flights.
The TrueBlue points have no value in the following cases;
- Using it in place of actual money that you would pay in buying extra seats, baggage, and even extra space.
- While paying taxes and additional fares.
JetBlue Airline Partners
JetBlue Airlines is partnered with various other airlines. You can use your TrueBlue points in booking a flight on partnered airlines and also get other benefits. Here’s a list of airlines where you can use TrueBlue points;
American Airlines
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JSX Airlines
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Hawaiin Airlines
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Singapore Airlines
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Qatar Airways
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Silver Airways
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Icelandair Airlines
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South African Airways
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Aer Lingus
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Cape Airlines
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Customer Reviews and Rankings
- Airlines Customer Reviews by TripAdvisor
- Airlines Quality Rating- by Skytrax. JetBlue is ranked as a 4-star and got 3/10 votes on the basis of food & beverages, Inflight entertainment, seat comfort, staff service, and Value for Money.
JetBlue Airways Customer Care
There are several ways to connect with JetBlue Airways, including
- JetBlue Telephone Number: You can contact JetBlue's customer service department by phone at a toll-free number: 1-800-538-2583 to make reservations or get assistance with an existing reservation.
- Email: JetBlue has an email address where you can send inquiries or requests for assistance. The mail address is info@jetblue.com
- Live chat: JetBlue offers a live chat feature on its website, which allows you to chat with a customer service representative in real-time.
- Social Media: JetBlue has a presence on social media platforms like Instagram, Twitter, and Facebook, where you can send them a message or tweet to get assistance.
- Mobile App: JetBlue has a mobile app that you can use to manage your reservation, check flight status, and contact customer service.