We recommend the passengers to visit the website www.jal.co and yes the website is available in English, to know more about Japan Airlines and also to book tickets.
" Fly Into Tomorrow" is the slogan of Japan Airlines and they do live up to the standard they promise on the website, the airlines are very well equipped with all the facilities necessary to ensure better and safe transport of the passengers. The Airlines has been operating since August 1, 1951. The Airlines operates both International and Domestic Routes. The headquarters of the airlines are in Shinagawa, Tokyo, Japan.
Japan Airlines History:
Japan Airlines was founded in the year 1951, on the 1st of August. The Airlines commenced its operation on 25th October 1951. The Airlines had an initial investment capital of 100 million yen fonded by the Government. The Airlines made a massive 1 billion yen in sales and increased its capital upto 2 billion. The Airlines was establised under the Japan Airlines Act ( Act Number 154 in the year 1953). The first international flight of the airlines was from Tokyo to San Francisco, the aircraft carried over 18 passengers on the 2nd of February, 1954. The airlines went through a merger in the year 2001 with Japan Air System. The airlines also changed its name and constructed to separate divisions Japan Airlines Domestic that flew on Inland Japan and Japan Airlines International to fly foreign destinations. Later the Airlines suffered and went threw bankruptcy and reconstructed the name of the airlines like Japan Airlines Company Limited.
Japan Airlines Overview:
The company has a couple of slogans, " Fly into Tomorrow, Dream Skywards". The company has 8 controlling shareholders and a fleet size of 168. The Airlines also has many subsidiaries like J-Air, Japan Air Commuter, Japan Transocean Air, Hokkaido Air System and Ryukyu Air Commuter. Airlines employees over 12,127 people. The Chief Executive Officer is Yuji Akasaka and Yoshiharu Ueki is the Chairman.
Japan Airlines Destinations and Hubs:
The Airlines serves 54 International destinations in Asia, America, Europe, Middle East and Oceania and has about 126 Domestic routes. Airlines have a huge network of code sharing system with many airlines, thus increasing the size of its domestic route to 142 and the size of the international routes to 571. This also includes cargo aircraft flying for the corporation. The main subs of Japan Airlines are Haneda and Narita in Tokyo and the secondary hubs are Kansai and Itami in Osaka.
Japan Airlines Specialty:
Japan Airlines has a code-sharing agreement with many airlines : American Airlines , Finnair, British Airways, Cathay Pacific Airways, Iberia, LATAM Airlines, Malaysia Airlines, Qantas Airways , Qatar Airways , S7 Airlines, SriLankan Airlines under OneWorld Alliance and the other Partners of the Airlines are Air France , Emirates, China Eastern Airlines, China Southern Airlines, Korean Airlines,Xiamen Airlines,Air Tahiti Nui, Jetstar Airways, Jetstar Japan, China Airlines , Bangkok Airlines, WestJet Airlines, Jet Blue , Hawaiian Airways ,Alaska Airlines, Garuda Indonesia, Vietjet Air ,Vistara , Fiji Airways and Aeromexico Airlines. Besides this, the Airlines is also involved in Corporate Social Responsibility and ensure maximum safety to the passengers.
Japan Airlines Baggage Allowances:
Carry-On Baggage Allowance: 55x40x25 cm or 22x16x10 in dimensions of one piece and one small personal item. The maximum weight limit for two bags is 10kgs.
Carry-On Baggage Musical Instrument Allowance: Small Musical instruments under 115cm or 100cm in case aircraft with 100 seats. A large musical instrument can be carried onboard is the seat is purchased before and the passenger has paid a special fee.
Check-In Baggage: Economy and Special Economy may check-in baggage with 23kgs (50 lbs) of limit, two items of baggage.
Business and First Class can check-in three items of baggage with the weight limit of 32kgs (70 lbs)
The maximum limit in dimensions is 203cm(79.9 in)
On Domestic Aircrafts
First Class Passengers have a maximum limit of 45kgs and other classes of only 20kgs, any number of items of baggage. The limit of dimensions is 50x60x120cm.
Infant can check-in the same baggage limit without exceeding 203cm in dimensions
The excess baggage fee $200 per additional piece
23-32kgs : $100
32-45kgs : $600
Japan Airlines Food and Beverages:
Japan Airlines Food: The Airlines provide free meals for its passengers on its international routes.
Japan Airlines Beverages: The Airlines has selected Alcoholic Beverages and Non-Alcoholic Beverages that are served to the passengers for free.
Japan Airlines Special Meals: The Airlines advises passengers to order the meal 24hours before the flight departure to place the order. The list of special meals are as follows
Baby Food , Baby Meal , Child Meal , Vegetarian Meal , Vegetarian Raw Meal , Vegetarian Oriental Meal , Minimal Allergen Meals Menu ( you can choose from the menu) , Easily Digestible Meal , Low Sodium Meal , Diabetic Meal , Low Calories Meal , Low Gluten Meal , Low Fat Meal , SeaFood Meal , Fruit Meal , Lactose Free Meal , Hindu Vegetarian Meal, Hindu Meal, Jain Vegetarian Meal, Muslim Meal and Kosher Meal.
Japan Airlines Booking: The Airlines advice the passengers to book their tickets from the official website and order their special meals before 72-90 hours.
Japan Airlines Classes: Airlines has four major class
Economy Class: Basic facilities
Premium Economy Class: Basic facilities with special preference to items of baggage and meals.
Business Class: Someone who is travelling for work and needs wifi access for work among other benefits
First Class: The most luxurious experience, the airlines have to offer.
It's very easy to claim Japan Airlines JAL cancellation and Japan Airlines JAL refund call direct phone number of +81 3 5460 3109 or visit official site https://www.jal.co.jp/en/ manage bookings. You may have the option to refund or cancellation.