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Iberia Cancellation Policy 2023

Calle Velazkuez 130, Madrid, Spain, 28006

+34 901 111 342


Founded - 1927

Key people - Luis Gallego



Iberia Cancellation Policy, Refund Policy, and Flight Change

We are aware of the struggles of flight passengers from booking their tickets to waiting for refunds for their canceled flights. Believe us! The battle gets worst when you have the most minor information about the cancellation and refund policies of the airlines.

Here through our page, we are providing some of the important rules followed in the policy of Iberia Airlines. Read that and enrich your knowledge.

What is Iberia Airlines Cancellation policy?

Iberia Airlines cancellation policy is a set of rules and terms that enables passengers to cancel their flight and then claim a refund for that minding certain conditions which are specific to each case. The passengers need to keep in mind that specific details of the cancellation policy may vary as per the fare type and the destination they have chosen for their journey.

The important point of the Iberia cancellation policy is listed below;

  • Iberia Airlines allow passengers to cancel or change their flight only if they have purchased flexible tickets.
  • Any change on the ticket can be done before 15 days of the flight departure.

Iberia Cancellation Policy

Iberia Airlines 24-hour cancellation policy

Iberia Airlines, one of the leading airlines in Europe, provides customers with a flexible cancellation policy. This policy allows passengers to cancel their flights within 24 hours of booking without any additional fees. Understanding the details of this policy can be helpful for passengers who may encounter unexpected changes in their travel plans.

The Importance of a 24-hour Cancellation Policy

Travel plans can often be subject to unexpected changes or uncertainties. Having a 24-hour cancellation policy in place provides customers with the flexibility they need to adjust or cancel their flights without incurring any penalties. This policy recognizes the need for customers to have some flexibility in their travel plans due to various reasons such as sudden illness, unforeseen work commitments, or personal emergencies.

Under the Iberia Airlines 24-hour cancellation policy, passengers are allowed to cancel their flights within 24 hours of booking and receive a full refund, regardless of the fare type. This policy applies to both domestic and international flights operated by Iberia Airlines.

Iberia Airlines 24-hour cancellation policy. However, certain changes like typos and errors in the name can be done within 24 hours of the ticket purchase.

How to cancel an Iberia flight Online

If you want to cancel your Iberia flight, then you will need to follow the steps mentioned below;

  • Go to the official website of Iberia Airlines
  • Go to the manage your booking page.
  • Enter the passenger name and the booking code.
  • Find the option to cancel your flight, check for any payable changes, and the refund rules applied.

How to cancel Iberia Flight Offline?

You can cancel your Iberia flight by calling Iberia customer care. The support executives are there for customer assistance 24x7. The passengers need to keep the booking number with them while going for customer care assistance on call.

“Flexible Ticket” Option

If you have added a flexible ticket option then you get three options to manage your flight. 

Three options for flexible tickets.

  • Voucher Refund
  • One free flight change
  • Flexibility Pack

Voucher Refund

When you choose this option then you can get a refund in form of the vouchers. Under this option, passengers get 80%of the money on the short and medium-haul tickets and a 100% refund on the long-haul ticket.

One free flight change

Through this option, you can date, destination, and time of your flight. This option enables you to change your flight only one time.  The primary condition to using this option is you have to make changes 15 days before the departure day of the flight.

Flexibility Pack

Under this option, either you can choose to change your flight or get a voucher refund.  you can make changes to your flight 15 days before the flight departure time. 

How to Request a Refund through a Voucher

1. Check if your ticket is eligible for a voucher refund or not

If you have opted for a flexible ticket or your flight was canceled due to unexpected reasons then you can claim a refund through a voucher.

2. Get your voucher

Go to the booking management section and request a voucher there. The passenger receives their voucher on their registered email id within a few days.

3. Redeem your voucher for the journey of your choice

You do not have any date restrictions or destination restrictions. You can book flights for yourself or for your friends and family.

How to Use an Iberia Voucher

  • Check your voucher balance and the required conditions of use. If you have more than one voucher then you can combine them to use for a single journey.
  • Select your flight. Passengers can use the voucher for all journeys booked on the official website of Iberia Airlines except vacation packages.
  • Choose to pay with a voucher.

Iberia Airlines Flight Cancellation Fee

In spite of the Iberia flight cancellation fee, Iberia Airlines ticket management fees as it allows cancellation of the flight in certain cases only.

The ticket management fees are non-refundable. 

Ticket issuing Fee

Iberia Airlines take ticket issuing fees from the passengers at the time of ticket booking. These fees are charged equally to all passengers and the amount remains constant for everyone.

Iberia Cancellation Policy - Covid-19

Iberia cancellation policy regarding Covid-19 may have evolved over time, so it's important to check the most up-to-date information on their official website or contact their customer service directly for accurate details. However, as of my last update in September 2021, I can provide you with a general idea of what their policy might involve. Keep in mind that policies can change, so always refer to the latest information from the airline.

During the Covid-19 pandemic, many airlines, including Iberia, offered flexible cancellation and rebooking options to accommodate passengers affected by travel restrictions, lockdowns, and other related issues. Here are some general points that were often included in such policies:

  1. Waiver of Change Fees: Iberia and many other airlines waived change fees for tickets booked during specific periods. This allowed passengers to change their travel dates without incurring additional charges.

  2. Flexible Rebooking: Passengers who had booked flights before certain dates were often allowed to rebook their flights for a later date without paying a change fee. Fare differences might still apply, depending on the specific terms of the policy.

  3. Travel Vouchers: Instead of immediate refunds, some airlines offered travel vouchers or credits for future travel. These vouchers were often valid for a certain period and could be used to book flights or services with the airline.

  4. Refunds: If your flight was canceled by the airline due to Covid-19-related reasons, you might be entitled to a full refund, even if your original ticket was non-refundable. However, processing times for refunds could be longer than usual due to the high volume of requests.

  5. Health and Safety Measures: Airlines, including Iberia, implemented enhanced health and safety measures to protect passengers during their journey. These measures might include mandatory mask-wearing, enhanced cleaning procedures, and modifications to in-flight services.

Proof of Flight Flown, Delayed, or Canceled

Iberia Airlines give you the facility to own the proof of your flight having flown, been delayed, or canceled. Passengers can request proof on the flight certifications tab.

Go to and enter the required details there.

This is the unique facility that the airline offers to its passengers and be found on the official website of Iberia Airlines.

Iberia Airlines Refund policy

Iberia Airlines refund policy rules in sense as it allows the refund in most cases in the form of vouchers only. Iberia Airlines issue a full refund in the event of deaths.

To avail of the refund benefits, the passengers need to check the fare rules of the kind of tickets they have booked.

Conditions of claiming a refund

  • When Iberia Airlines cancel flight and you do not want to fly on an alternative flight. 
  • When your flight is delayed by more or equal to 5 hours.
  • When the fare rules of your ticket permit you for a refund.
  • If some close relative died and you canceled your flight.
  • If you are unable to travel due to govt. restrictions.

Change or cancel the Iberia Flight

It is always a better idea to change your flight instead of canceling it as many changes may be applied to your refund amount when you choose to claim a refund.

However, there are certainly other factors that you can consider while deciding the better option for you.

  • Your travel plans
  • Fare the rules of your ticket.

Fare rules of your ticket

You need to carefully read and understand the fare rules of your ticket, if your ticket makes you eligible to get a refund then you can go for it other wise you have no option left but to change your flight.

Travel Plans

Check your travel plans also. If it is not possible for you to take a flight on the upcoming dates and you have a valid reason for that then go for the cancellation option.

Iberia Cancellation Policy FAQ's

☞ What happens when Iberia Airlines cancels my flight?

When Airlines cancels your flight then they issue you a refund of the ticket price or rebook your ticket to the next available flight.

☞ Can I cancel the Iberia Airlines flight within 24 hours?

Yes, you can cancel your flight within 24 hours of the booking but you won't escape the charges applied to the booking as the ticket management fee.

☞ How can I contact Iberia Airlines?

You can contact Iberia Airlines at (800)776-4642.

☞ Which country owns Iberia Airlines?

Iberia airlines are owned by Spanish merchants.

☞ Can you cancel your Iberia Airlines flight and get a refund?

You can cancel your flight and get a refund amount in form of a voucher if your ticket qualifies for the refund.

☞ Can I cancel a Iberia flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Iberia reservation without being charged a Iberia cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get Iberia compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Iberia responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Iberia flight was canceled less than 14 days before departure.

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