Online check-in option is available at Horizon or you do instant check-in at Horizonairlines counter. The Kiosk machine is also available at Horizon.
If you are traveling with oversize baggage, then you can pay at the Horizon airlines counter or you call airline customer care.
When you are flying from or to the Horizon, you can choose the window seat to catch the beautiful Fort MacKay view. The airline may charge a small fee or allow you to pre-select the seat. This seat selection availed during web check-in at Horizon. You may ask the airline desk to select a window seat, but airline can do when window seats are available.
Horizon waiting room.
Passengers are allowed at Horizon 4 hours prior to departure for all domestic flights and 6 hours for international flights. You may also request the airline desk or Horizon customer care if you stay overnight. The standard facility is available at Horizon like Washrooms and food.
Horizon security check.
Domestic security check
You need a valid national ID card or passport during the security check at Horizon. All domestic travelers can do express security checks straight to the boarding area at Horizon. You are not allowed to carry restricted items at Horizon.
International security check
All international passengers must carry a valid passport and valid VISA permit to visit at Horizon. The entrance of Horizon guarded by tight cops and all items may check during your entry at Horizon.
Horizon immigration process.
The immigration and custom take 45 to 60 minutes but can vary as per real-time situations. Day time is comperatbly less crowded and midnight to the early morning busiest. For transit or on arrival VISA you have to visit at VISA counter at Horizon.