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Hong Kong Air Cargo Cancellation Policy, Refund Policy and Flight Change
7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung,
+852 3916 3666
Founded - 2006
Key people - Hou Wei
Hong Kong Air Cargo Cancellation Policy
Hong Kong Air Cargo has come up with its cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your Bauhinia flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details about canceling a Bauhinia flight:
Things To Remember:
Here are some essential things to keep in mind regarding Bauhinia' cancellation policy:
Be sure to check the cancellation fees that the airline will charge when you book your flight.
If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
In certain circumstances, such as a medical emergency or military deployment, Hong Kong Air Cargo may waive cancellation fees or offer other accommodations. It's always best to contact the airline directly to discuss your options.
Hong Kong Air Cargo Cancellation Policy 24-Hours
Bauhinia 24-Hour Cancellations
The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days
Under Hong Kong Air Cargo 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares.
Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee.
When you book tickets from the United States, a 24-hour policy may apply. The Bauhinia Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Hong Kong Air Cargo side. For you to contact Bauhinia official phone number +852 3916 3666 directly.
Hong Kong Air Cargo Cancellation Policy Due To Weather
If Hong Kong Air Cargo has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Bauhinia will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Bauhinia to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.
Hong Kong Air Cargo cancellation fee
Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of Bauhinia:
Within 24 hours of purchase (if purchased at least 7 days before departure)
60-+ days before departure
31 – 59 days before departure
7 – 30 days before departure
6 days-1 hour before departure
Ways to Cancel a Hong Kong Air Cargo Flight
Hong Kong Air Cargo provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Bauhinia flight:
Follow these steps to cancel your Hong Kong Air Cargo flight:
Navigate to the "My Trips" section on the website.
Find the flight you want to cancel.
Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.
Over the phone:
You can also cancel your Hong Kong Air Cargo flight by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.
At the Counter:
If you're near a Hong Kong Air Cargo airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.
Hong Kong Air Cargo Refund Policy
The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:
You cancel your flight at least 60 days prior to departure.
You cancel a flight within 24 hours as long as it departs at least 7 days later.
Your flight is canceled by the airline itself
If your flight is delayed by at least 2 hours.
Your flight is rescheduled and the new flight does not suit you.
You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.
How To Get Hong Kong Air Cargo Refund?
Here are the steps through which you can get a refund on your Hong Kong Air Cargo flight:
On the next page, enter the required information like Last name and Confirmation code.
Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
Select Cancel Reservation
Now, the page will show you the refund amount with the cancellation fees on the last page.
Hong Kong Air Cargo Contact Information:
Bauhinia air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Hong Kong Air Cargo:
Via Call: Hong Kong Air Cargo Cancellation Phone Number is +852 3916 3666 (toll-free open 24/7)
Via Chatbot: The airline has a bot present on its website that tries to answer all your queries and help you with your problems.
How Do I Cancel My Flight on Hong Kong Air Cargo?
If you have reserved a flight ticket with Hong Kong Air Cargo but due to some urgency, you need to cancel it. You can do a Bauhinia air cancellation in two ways - online or by telephone.
Hong Kong Air Cargo refund and cancellation phone +852 3916 3666.
Let's know all those steps:
Method #1: Canceling Hong Kong Air Cargo Flight within 24 Hours
Gather your Bauhinia flight details:
Collect your flight itinerary, personal information, and flight confirmation number.
Go To Bauhinia Cancellation page:
Find your Hong Kong Air Cargo trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website https://www.hkaircargo.com/.
Click the cancel button:
Now click on the Cancel button to cancel your e-ticket.
Make a Call With Bauhinia for refund:
Dial +852 3916 3666 and cancel Hong Kong Air Cargo ticket over the phone
Send Bauhinia an email for cancellation:
You can request a full refund through email. Send an Hong Kong Air Cargo e-mail to Refunds.
Hong Kong Air Cargo Cancellation and Reimbursement FAQ's
☞ Can I cancel a Hong Kong Air Cargo flight within 24 hours?
Yes, all customers will have 24 hours from the time of their original booking to cancel their Hong Kong Air Cargo reservation without being charged a Hong Kong Air Cargo cancellation fee, regardless of fare selected.
Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States.
☞ Can I get Hong Kong Air Cargo compensation for a 2 hour flight delay?
You're legally entitled to get compensation if the delay is the Hong Kong Air Cargo responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Hong Kong Air Cargo flight was canceled less than 14 days before departure.