Hong Kong Air Cargo Cancellation and Reimbursement

Details of (HX) Hong Kong Air Cargo flight Cancellation policy, Refunds, and Reimbursement. Get the process of understanding Hong Kong Air Cargo (HX) changes.

Hong Kong Air Cargo

7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong, 999077

Phone : +852 3916 3666

Website :

Hong Kong Air Cargo
IATA HX
ICAO CRK
CallSign BAUHINIA

Founded

2006

Key people

Hou Wei

Country

Hong Kong

Hong Kong Air Cargo

Know about Cancellation Policy

Hong Kong Air Cargo is a major carrier airline of the Hong Kong that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Hong Kong Air Cargo flight then before proceeding it is recommended to get information about Hong Kong Air Cargo cancellation policy.

Cancellation 24 hours Policy ( Depends origin country and airlines)

Paying attention to the needs and situations of the passengers, Hong Kong Air Cargo introduces 24 hours cancellation policy. Hong Kong Air Cargo provides more flexibility and benefits for the passengers while managing their booking.

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As per Hong Kong Air Cargo 24-hour Cancellation policy, passengers can cancel a flight booked on Hong Kong Air Cargo within 24 hours of the purchase. Hong Kong Air Cargo will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Hong Kong Air Cargo flight. The Hong Kong Air Cargo rights to change 24 hours cancellation any time.

This Data is collected from various sources the airlinesmap.com may not have the guaranteed change in policy from Hong Kong Air Cargo side. for you directly contact official phone number +852 3916 3666 of Hong Kong Air Cargo.

Note: 24 hours policy may apply when you book tickets from the United States. The Airlines Reporting Corporation (ARC) supports 24 hours cancellation policy in the United States.

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If the passengers cancel a Hong Kong Air Cargo flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Hong Kong Air Cargo ask to pay the penalty that will totally depend upon the fare rule of the Hong Kong Air Cargo.

Cancellation Policy

Hong Kong Air Cargo gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Hong Kong Air Cargo official site https://www.hkaircargo.com/. The refund is provided only for the eligible Hong Kong Air Cargo flight tickets that are canceled within the active span of time. Hong Kong Air Cargo does not provide a refund after the expiry period of the ticket. The Hong Kong Air Cargo refund request may take time to be processed and can be granted within 7 to 10 working days. If Hong Kong Air Cargo flights are canceled due to any unavoidable reasons from the Hong Kong Air Cargo' end then it provides compensation to the passengers to book the next subsequent Hong Kong Air Cargo flight. Thus, you can easily cancel your flight and get a refund on Hong Kong Air Cargo.

Cancellation Fees

Hong Kong Air Cargo have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Hong Kong Air Cargo flight cancellation fee for international flights, then go through the below instructions:

Hong Kong Air Cargo cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Hong Kong Air Cargo flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Hong Kong Air Cargo cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Hong Kong Air Cargo cancellation policy, you can contact Hong Kong Air Cargo cancellation number +852 3916 3666 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +852 3916 3666.

Sometimes plans change and you are forced to cancel a Hong Kong Air Cargo flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Hong Kong Air Cargo flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Hong Kong Air Cargo and need to cancel, you’re in the right place! You can find all the information you need to navigate the Hong Kong Air Cargo cancellation policy and determine what policies apply to your situation.

 

How Do I Cancel My Flight on Hong Kong Air Cargo?

 

If you have reserved a flight ticket with Hong Kong Air Cargo, but due to some urgency, you need to cancel it. You can make Hong Kong Air Cargo cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Hong Kong Air Cargo cancellations process finishes up, you will be informed about the refund options that you can opt for.

 

Method #1: Online Hong Kong Air Cargo Cancellations

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Step #1: Run any web browser on your computer. Visit the Hong Kong Air Cargo homepage https://www.hkaircargo.com/. Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Hong Kong Air Cargo login credentials. Hit on the yellow ‘Log In’ button.

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  • If you forget your Hong Kong Air Cargo login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Hong Kong Air Cargo flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Hong Kong Air Cargo login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.

 

Step #2: If you don’t have a Hong Kong Air Cargo account, you can skip the logging in process. Visit the Hong Kong Air Cargo cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theHong Kong Air Cargo cancellation policy, you must enter the exact name of the person who originally booked the air ticket.

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Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Hong Kong Air Cargo Reservations’ link https://www.hkaircargo.com/, which is found in the ‘Flight’ header.

 

Step #4: Hit on the ‘Hong Kong Air Cargo Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Hong Kong Air Cargo Cancel Reservation’ button.

 

Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Hong Kong Air Cargo flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Hong Kong Air Cargo account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.

 

Step #6: Review your Hong Kong Air Cargo flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.

 

Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.

 

Step #8: At the bottom of the Hong Kong Air Cargo cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Hong Kong Air Cargo ticket reservation.

 

Method #2: Cancel Your Flight via A Call

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Step #1: Dial Hong Kong Air Cargo’ Reservations Department +852 3916 3666 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Hong Kong Air Cargo online air ticket cancellation, contact Hong Kong Air Cargo via phone.

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Step #2: Tell the aviation executive that you want to cancel your Hong Kong Air Cargo tickets.

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Step #3: Check your air ticket refund options.

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Method #3: Cancel Your Flight Tickets at Airport

 

Step #1: First of all, you need to go to the airport where you have decided to board the flight.

 

Step #2: After that, you need to visit Hong Kong Air Cargo ATO (Airport Ticket Office).

 

Step #3: You can talk face to face with the Hong Kong Air Cargo executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Hong Kong Air Cargo Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Hong Kong Air Cargo flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Hong Kong Air Cargo ticket.

If you’ve purchased a basic economy Hong Kong Air Cargo ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Hong Kong Air Cargo ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Hong Kong Air Cargo flight.

If you have a Hong Kong Air Cargo refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Hong Kong Air Cargo flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Hong Kong Air Cargo reservation without being charged a Hong Kong Air Cargo cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

3. What happens if you cancel a Hong Kong Air Cargo non-refundable flight?

To cancel a Hong Kong Air Cargo non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Hong Kong Air Cargo flight.

4. Can I get Hong Kong Air Cargo compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Hong Kong Air Cargo responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Hong Kong Air Cargo flight was canceled less than 14 days before departure.

5. How do I know if my Hong Kong Air Cargo flight is refundable?

To check if a Hong Kong Air Cargo ticket is refundable, go to Hong Kong Air Cargo's website https://www.hkaircargo.com/ and enter the ticket or document number and the Hong Kong Air Cargo will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Hong Kong Air Cargo flight.