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Hawaiian Airlines Cancellation Policy 2023

Hawaiian Airlines 3375 Koapaka Street, G-350 Honolulu, HI 96819, Honolulu, Hawaii, USA, 30008

+1 808 835 37 00


Founded - 1929

Key people - Peter R. Ingram


Hawaiian Airlines

Hawaiian Airlines Cancellation Policy

Hawaiian Airlines has come up with a cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details relating to Hawaiian Airlines cancellation policy: 

Things To Remember:

Here are some essential things to keep in mind regarding the Hawaiian cancellation policy:

  • Be sure to check the Hawaiian flight cancellation fees that the airline will charge when you canceling your flight.
  • If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
  • If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
  • In certain circumstances, such as a medical emergency or military deployment, Hawaiian Airlines may waive cancellation fees or offer other accommodations. It's always best to contact the airline directly to discuss your options.

Hawaiian Airlines Cancellation Policy

Hawaiian Airlines strives to provide a seamless travel experience for its passengers, but unforeseen circumstances may sometimes require changes to travel plans. Understanding the Hawaiian Airlines cancellation policy is essential to navigate any unexpected situations. While the specific details may be subject to change, Hawaiian Airlines typically offers a combination of options for cancellations, including a 24-hour grace period, the possibility of making changes to existing reservations.

Hawaiian 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under Hawaiian Airlines 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee. 

Important Note:

  • When you book tickets from the United States, a 24-hour policy may apply. The Hawaiian Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
  • This data is gathered from various sources, cannot guarantee policy changes from Hawaiian Airlines side. For you to contact Hawaiian official phone number +1 808 835 37 00 directly.

Hawaiian Airlines Delay

It is critical to word that Hawaiian Airlines flight delays may be as a result of a range of of factors, together with climate situations, air site visitors congestion, mechanical issues and other unforeseen occasions. Hawaiian Airlines endeavours to minimise disruptions to their passengers' travel plans and promptly and effectively addresses any delays.

If you experience a delay with Hawaiian Airlines, you can take the following actions:

Stay current: Regularly check the status of your flight. Utilise the Hawaiian Airlines website, mobile app, or customer service in order to obtain the most recent information regarding the delay.

Follow the directions: Regarding the delay, pay close attention to any announcements made by the airline or airport personnel. They will provide instructions and direction on how to proceed.

If you have concerns or inquiries regarding the delay, contact Hawaiian Airlines' customer service. They can provide you with specific information regarding the delay, estimated departure times, and any alternative options that are available.

Be ready for alterations: Hawaiian Airlines may provide alternate flights and rebooking options in the event of significant delays. They will make every effort to facilitate affected passengers. Consider the impact on your travel arrangements as you discuss the available alternatives with the airline.

Stay in touch with your travel itinerary: If you have connections or subsequent travel arrangements, notify the appropriate parties, such as hotels or car rental agencies, of the delay. They may help you to reschedule or make adjustments as required.

Seek compensation if applicable: Depending on the circumstances and duration of the delay, certain air passenger rights regulations may entitle you to compensation. Familiarise yourself with these rules and consult with Hawaiian Airlines or the appropriate authorities to determine your eligibility.

Hawaiian Airlines Cancellation Policy Due To Weather

If Hawaiian Airlines has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Hawaiian will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Hawaiian to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

Hawaiian Airlines Cancelled My Flight

When your flight is canceled by using Hawaiian Airlines, proper right here are some endorsed moves:
Contact Hawaiian Airlines: Reach out to Hawaiian Air Cancelled Flights as soon as viable to inquire approximately the reason for the cancellation and speak about your options. You can touch their customer service by phone, email, or via their website. Provide them with your booking details and any relevant information about your travel plans.

Explore alternative flights: Hawaiian Airlines will typically offer alternative flights for passengers whose flights have been canceled. They may also attempt to accommodate you on the next-to-be-had flight to your destination, or they'll offer you the choice to pick a flight that better fits your agenda. Discuss these possibilities with the airline to find a suitable alternative.

Rebooking or refund: Depending on the circumstances and the airline's policies, you may be eligible for rebooking onto another Hawaiian Airlines flight or a refund for the canceled flight. Hawaiian Airlines' customer service will guide you through the available options and provide further instructions on how to proceed.

Make necessary adjustments: If you had connecting flights or other travel arrangements associated with the canceled flight, it's essential to inform the relevant parties, such as hotels or car rental companies, about the change. They will help you in rescheduling or making necessary changes in your booking.

Consider travel insurance: If you have travel insurance, review your policy to understand the coverage and any reimbursement options available for flight cancellations.

Stay informed about your rights: Familiarize yourself with your rights as a passenger, both through Hawaiian Airlines' policies and any applicable air passenger rights regulations. This will help you understand the entitlements you may have in terms of compensation or assistance in case of flight cancellations.

Hawaiian Airlines cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the Hawaiian flight cancellation charges of Hawaiian:

Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least 7 days before departure)


60-+ days before departure


31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

6 days-1 hour before departure

USD 119

Ways to Cancel a Hawaiian Airlines Flight

Hawaiian Airlines provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Hawaiian flight:


Follow these steps to cancel your Hawaiian Airlines flight:

  • Log into your account on the Hawaiian website
  • Navigate to the "My Trips" section on the website.
  • Find the flight you want to cancel. 
  • Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Over the phone: 

You can complete your Hawaiian flight cancellation process by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a Hawaiian Airlines airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

Hawaiian Airlines Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

  • You cancel your flight at least 60 days prior to departure.
  • You cancel a flight within 24 hours as long as it departs at least 7 days later.
  • Your flight is canceled by the airline itself
  • If your flight is delayed by at least 2 hours.
  • Your flight is rescheduled and the new flight does not suit you.
  • You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.

How To Get Hawaiian Airlines Refund?

Here are the steps through which you can get a refund on your Hawaiian Airlines flight:

  • Go to the airline's official website
  • Select the “My Trips” option on the website.
  • On the next page, enter the required information like Last name and Confirmation code.
  • Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
  • Select Cancel Reservation
  • Now, the page will show you the refund amount with the cancellation fees on the last page.

Hawaiian Airlines Flight Change Policy

Hawaiian Airlines allow Hawaiian Airlines Flight Change Policy without fees for most tickets. Passengers can make changes online or contact customer service. Fare differences may apply. Same-day changes are available for a fee, subject to availability. Visit Hawaiian Airlines' website or contact customer service for accurate details.

Hawaiian Airlines Customer Review

Customer reviews are a priority while booking flights with any airline. You can check the review of Hawaiian Airlines here

Hawaiian Airlines Contact Information:

Hawaiian air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Hawaiian Airlines:

  • Via Call: Hawaiian Airlines Cancellation Phone Number is +1 808 835 37 00 (toll-free open 24/7)
  • Via Chatbot: The airline has a bot present on its website that tries to answer all your queries and help you with your problems.

How Do I Cancel My Flight on Hawaiian Airlines?

If you have reserved a flight ticket with Hawaiian Airlines but due to some urgency, need to cancel it. You can do a Hawaiian air cancellation in two ways - online or by telephone.

Hawaiian Airlines refund and cancellation phone +1 808 835 37 00.

Let's know all those steps:

Method #1: Canceling Hawaiian Airlines Flight within 24 Hours

Gather your Hawaiian flight details:

Hawaiian Airlines Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To the Hawaiian Cancellation page:

Hawaiian Airlines Cancellation page

Once you've read the hawaiian airlines cancellation policy, find your trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Hawaiian for refund:

Make a Call With Hawaiian Airlines

Dial +1 808 835 37 00 and cancel Hawaiian Airlines ticket over the phone

Send Hawaiian an email for cancellation:

Hawaiian Airlines an email

You can request a full refund through email. Send an Hawaiian Airlines e-mail to Refunds.

Method #2: Changing Hawaiian Airlines Flight

Visit the Hawaiian website:

Hawaiian Airlines website

Go to then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Hawaiian flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Hawaiian Airlines new flight details carefully.

Click the new flight:

Hawaiian Airlines new flight details

Click on the Hawaiian new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Hawaiian Airlines new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

Hawaiian Airlines Cancellation and Reimbursement FAQ's

☞ Can I cancel a Hawaiian Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Hawaiian Airlines reservation without being charged a Hawaiian Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get Hawaiian Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Hawaiian Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Hawaiian Airlines flight was canceled less than 14 days before departure.

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