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Frontier Airlines Cancellation Policy 2023

4545 Airport Way, Denver, Colorado, United States, 80239



Founded - July 5, 1994

Key people - Bill Franke

United States

Frontier Airlines

Frontier Airlines Cancellation And Refund Policy

Canceling a flight is a tough choice, and with cancellation policies being different for every airline it becomes an even tougher one, thus to make it easier for you, here we are with the Frontier Airlines cancellation Policy and Frontier Airlines refund policy guide so that you can avoid the hassle of going through the airlines cancellation policy.

24 Hours Cancellation Policy

Frontier Airlines 24-hour cancellation policy under which the airline allows you to cancel your flight within 24 hours of booking it for free as long as the flight was booked 7 days before its departure date. This policy applies to all fare types regardless of the fact whether they are refundable or non-refundable.

Refundable/ Non-Refundable Ticket Cancellation Policy 

The airline doesn’t provide refunds on any fare type, the airline allows the passengers to cancel their ticket within the first 24 hours of booking it. The airline only provides refunds in case you have bought the “Work Bundle” which provides 100% refundability.

Cancellation Policy Due To Death Or Illness 

If you couldn’t board your flight due to a sudden illness or death in your family, the airline will allow you to cancel your flight for free without charging you any sort of cancellation fee. However, the airline requires you to submit proof of illness or death.

Cancellation Policy Due To Weather

If your frontier airline flight was canceled due to reasons outside of the airline’s control, the airline will inform you as soon as possible and try to put you on a different flight, if the airline couldn’t arrange a flight for you at that time, the airline will provide you with accommodation and food option. Also, if your flight was canceled and it doesn’t serve your purpose anymore, then you can ask the airline for a full refund.

No-Show Cancellation Policy

If the passenger didn’t show up for the flight and forgot to cancel their flight, the whole amount of the ticket will be forfeited and the airline won’t provide you with any refund.

Frontier Airlines Cancellation Fees

The cancellation fee is the fee that the airline charges the passengers if they cancel their tickets. The cancellation fees mainly depend on when you decided to cancel your flight and for that what price the will airline charge you. Here is the table showing the frontier airlines cancellation fee:

Days Before Departure

Cancellation Flight Fee

60+ days before departure


59 to 7 days before departure


6 Days or less before the departure(including the same day) 


Here are a few things that you should remember before canceling the flight:

  • Changes to your itinerary are subject to any difference in fare and options prices.
  • If your new itinerary is lower in value than your original itinerary, there will be no residual value available to you once you have made the change.
  • If you cancel your itinerary, you will retain the value of your itinerary less the applicable cancellation fee and certain carrier charges as a travel credit.
  • For additional details and terms & conditions on how to use a credit, click here.
  • All changes and cancellations are subject to the Ticket Terms and Conditions and Contract of Carriage.

What Is A Work Bundle?

A work bundle is an add-on service provided by Frontier Airline that you can add at the start while booking your ticket under which the airline provides some special features to its passengers. Here are the features that you get if you select the work bundle:

  • Carry-On Bag
  • Checked Bag
  • Seat Selection
  • Board First
  • Flight Flexibility
  • 100% Refundability

Things To Remember

Here are a few things to remember if you booked a Work Bundle:

  • The airline will refund the amount through points.
  • You can use the points while booking a new ticket and if the cost of the new ticket is more than the previous one, you can pay the remaining amount with a credit card.
  • You can’t transfer the point to someone else, thus the name on the new ticket should exactly match the name on the original ticket.
  • You can only apply for the refund within one year of canceling your ticket, otherwise, the airline won’t provide you with the refund.

How Can I Cancel My Frontier Airlines Ticket?


  • Enter the required information and click on the "Search" button.
  • Select your booking and click on the cancel button.
  • Your flight has been cancelled.

Frontier Airline Refund Policy

Frontier airline provides refunds to its passengers only if they cancel the flight within the first 24 hours of booking it and the booking date of that flight was 7 days before its departure. In all the other situations the airline won’t provide you with a refund until and unless you have taken the Work Bundle while booking the ticket. Here we have listed the situations in which you are eligible or non-eligible to get a refund.

Eligibility For Refund

  • If you booked your flight less than 24 hours ago and my travel is more than 7 days (168 hours) from my purchase time.
  • If you have traveled the Frontier Airlines Work Bundle.
  • If you are on military orders and cannot fly.
  • If a ticketed customer has died.
  • If your flight was canceled by the airline and you decided not to travel on an alternative Frontier flight.
  • You missed a connecting Frontier Airlines flight delay or Cancel Frontier flight.
  • Your flight was rescheduled by the airline and changed by 3 or more hours.
  • Your flight’s departure was delayed by more than 3 hours and you decided not to travel. 

Non-Eligibility For Refund

  •  If you already traveled on the flight.
  •  If you missed your flight due to the airline’s fault.
  • Your flight was rescheduled by Frontier and changed by less than 3 hours
  • Your flight’s departure was delayed by less than 3 hours.
  • You didn’t use a product that you bought while booking the ticket, for example, a bag, bundle, seat, or paid membership
  • If someone in your  immediate family has an illness or medical issue (please contact your travel insurance)
  •  If someone in your immediate family member has died.
  • If you are on jury duty or have a subpoena.
  • If you booked your flight less than 24 hours ago and your travel is within the next 7 days.

How To Get A Refund On My Frontier Airlines Ticket?

You can get a refund on your airline ticket by filling in a refund form on the airlines website.


How to Check Frontier Airlines Refund Status?

You can check your refund status online or by phone at +1-855-981-4544. To check your refund status online: 

  • Go to 
  • Select My Trips 
  • Enter your Last Name and Confirmation Code 
  • Hit the Search button

Your refund status will appear on the next page.

Frontier Airline Flight Change Policy

Frontier Airlines allow Frontier Airline Flight Change Policy without fees for most tickets. Passengers can make changes online or contact customer service. Fare differences may apply. Same-day changes are available for a fee, subject to availability. Visit Frontier Airlines' website or contact customer service for accurate details.

Frontier Airline Customer Review

Customer reviews are a priority while booking flights with any airline. You can check the review of Frontier Airline here

Frontier Airlines Cancellation and Reimbursement FAQ's

☞ Can I cancel my ticket?

Yes, you can cancel your ticket.

☞ Can I get my refund?

You can get a refund as long as you bought the Works bundle.

☞ Can I use your flight if I didn't use it?

The ticket should be canceled before their departure date, then and only then you can use your ticket again. 

☞ Will I be charged a fee to cancel my reservation?

If you cancel the ticket within the first 24 hours of booking, the airline won't charge you any fee but if you didn't do it within 24 hours, you can't cancel your ticket for free. 

☞ How can I contact frontier airline?

You can contact the frontier airline by sending them a text through Whatsapp at 720-902-3969.

☞ Can I cancel a Frontier Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Frontier Airlines reservation without being charged a Frontier Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get Frontier Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Frontier Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Frontier Airlines flight was canceled less than 14 days before departure.

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