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877-482-7927

Note: This not airlines official number. It may connect you with travel agency.

East African Safari Air Cancellation Policy, Refund Policy and Flight Change

East African Safari Air

5th Floor NHIF Building Ragati Road P.O Box 34670 - 00100, Nairobi,, Wilson Airport, Kenya, 34670

256 414 322 305.

https://eastafrican.com

IATA B5
ICAO EXZ
CALL SIGN TWIGA

Founded - 2012

Key people - Don Smith

Kenya

East African Safari Air Cancellation and Refund Policy Information

East African Safari Air cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the East African Safari Air flight.

If the East African Safari Air cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an East African Safari Air flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct East African Safari Air Cancellation and refund department via dialing 256 414 322 305..

East African Safari Air Cancellation Policy

  • Passengers who have purchased a East African Safari Air non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a East African Safari Air refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a East African Safari Air flight is canceled or significantly delayed, East African Safari Air will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an East African Safari Air policies on its website https://eastafrican.com or by contacting East African Safari Air customer service team at 256 414 322 305..

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with East African Safari Air and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require East African Safari Air not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with East African Safari Air and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

East African Safari Air's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on East African Safari Air and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact East African Safari Air and submit a cancellation request.

East African Safari Air's 24-Hour Cancellation Policy

  • East African Safari Air's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, East African Safari Air Airlines has introduced a 24-hour cancellation policy.
  • In accordance with East African Safari Air 24-hour cancellation policy, passengers may cancel a flight booked on East African Safari Air within 24 hours of purchase. East African Safari Air will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your East African Safari Air flight. East African Safari Air reserves the right to change cancellations up to 24 hours at any time.

East African Safari Air's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The East African Safari Air Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from East African Safari Air side. For you to contact East African Safari Air official phone number 256 414 322 305. directly.

Cancellation Fees

East African Safari Air have also prescribed a cancellation fee for both domestic and international flights.

East African Safari Air cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your East African Safari Air flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a East African Safari Air cancellation fee. You can also make a cancellation request after canceling your flight ticket.

East African Safari Air Refund Policy

Below is the refund policy for East African Safari Air :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under East African Safari Air's refund policy.
      2. Tickets purchased on East African Safari Air in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different East African Safari Air cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting East African Safari Air refund :

Now you can know how to get a refund on all the tickets. Below are the East African Safari Air refund policy steps:

      • Go to the official East African Safari Air website https://eastafrican.com.
      • Make sure you are signed in to your East African Safari Air account.
      • Look for refund options.
      • East African Safari Air Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any East African Safari Air flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on East African Safari Air?

If you have reserved a flight ticket with East African Safari Air but due to some urgency, you need to cancel it. You can do a East African Safari Air cancellation in two ways - online or by telephone.

East African Safari Air refund and cancellation phone 256 414 322 305..

Let's know all those steps:

Method #1: Canceling East African Safari Air Flight within 24 Hours

Gather your East African Safari Air flight details:

East African Safari Air Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To East African Safari Air Cancellation page:

East African Safari Air Cancellation page

Find your East African Safari Air trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With East African Safari Air:

Make a Call With East African Safari Air

Dial 256 414 322 305. and cancel East African Safari Air ticket over the phone

Send East African Safari Air an email:

East African Safari Air an email

You can request a full refund through email. Send an East African Safari Air e-mail to Refunds.

Method #2: Changing East African Safari Air Flight

Visit the East African Safari Air website:

East African Safari Air website

Go to https://eastafrican.com then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and East African Safari Air flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the East African Safari Air new flight details carefully.

Click the new flight:

East African Safari Air new flight details

Click on the East African Safari Air new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

East African Safari Air new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

East African Safari Air Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my East African Safari Air flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable East African Safari Air ticket.

If you’ve purchased a basic economy East African Safari Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable East African Safari Air ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future East African Safari Air flight.

If you have a East African Safari Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a East African Safari Air flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their East African Safari Air reservation without being charged a East African Safari Air cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a East African Safari Air non-refundable flight?

To cancel a East African Safari Air non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a East African Safari Air flight.

☞ Can I get East African Safari Air compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the East African Safari Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your East African Safari Air flight was canceled less than 14 days before departure.

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