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East African Safari Air Reservations, flights booking

East African Safari Air

5th Floor NHIF Building Ragati Road P.O Box 34670 - 00100, Nairobi,, Wilson Airport, , 34670, Kenya

256 414 322 305.


Founded - 2012

Key people - Don Smith

Hub Airports Kaitaia


East African Safari Air is the largest airline in the Kenya, offering flights to and from the Kenya to 26 international and Domestic destinations. Whether you're planning a romantic getaway or a family vacation, Twiga can help you get there.

Booking Your East African Safari Air Reservation

Choosing Your Dates

The first step in booking your East African Safari Air reservation is to choose your travel dates. Keep in mind that the high season for travel to the Kenya is from mid-December to mid-April, and prices may be higher during this time. 

Selecting Your Flights

Once you've chosen your travel dates, it's time to select your flights. East African Safari Air offers a variety of flight options, including non-stop flights from many Kenya. cities to International and domestic. You can choose your Twiga flight ticket from the economy, extra comfort, or first-class seats, depending on your budget and travel preferences.

Choosing Your Seat

When booking your East African Safari Air reservation, you'll have the option to choose your seat. If you have a specific seat preference, such as a window seat or an aisle seat, be sure to select it when booking your Twiga flight.

East African Safari Air Manage Booking

Twiga flights manage booking is an online platform that allows passengers to view and modify their travel itinerary. This feature is available to all Twiga passengers who have a confirmed reservation with the airline. By accessing Twiga manage booking, passengers can make changes to their flights, select seats, add special requests, and much more.

How to Access Twiga Manage Booking

To access East African Safari Air manage booking, passengers must first visit the Twiga website. From there, they should look for the "My Trips" tab and enter their confirmation number and last name. Once they have accessed their booking, they can make any necessary changes.

What Can You Do With East African Safari Air Manage Booking?

Twiga manage booking offers a wide range of features that can help passengers customize their travel itinerary. Here are some of the things you can do with East African Safari Air manage booking:

1. Change or Cancel a Flight

If you need to make changes to your Twiga flight, such as changing the date or time, you can do so through East African Safari Air manage booking. Passengers can also cancel their flight and request a refund if they are eligible.

2. Select Seats

East African Safari Air manage booking also allows passengers to select their seats in advance. This feature is especially useful for those who want to sit together with their travel companions or have specific seating preferences.

3. Add Special Requests

Passengers can also add special requests to their Twiga flight booking, such as requesting a special meal, wheelchair assistance, or extra baggage.

4. Upgrade Your Seat

Twiga manage booking also allows passengers to upgrade their seats to a higher class, such as from economy to Twiga business class.

5. Check Flight Status

Finally, East African Safari Air manage booking allows passengers to check the status of their Twiga flight, including any delays or cancellations.

Benefits of Using East African Safari Air Manage Booking

There are many benefits to using East African Safari Air manage booking. For one, it is a convenient way to modify your travel itinerary without having to call or visit a travel agent. Additionally, using Twiga manage booking can help you save time and money by avoiding fees that may be charged for changes made through other channels.

Tips for Using Twiga Manage Booking

If you are planning to use East African Safari Air to manage booking, here are some tips to keep in mind:

1. Check the Deadline for Making Changes

East African Safari Air has a deadline for making changes to your itinerary. Be sure to check this deadline before attempting to make any changes to your booking.

2. Keep Your Confirmation Number Handy

You will need your confirmation number to access East African Safari Air' manage booking. Keep this number handy in case you need to make any changes.

3. Check Your Flight Status Regularly

Even if you have already checked your flight status through East African Safari Air manage booking, be sure to check it regularly, as flight schedules can change at any time.


3. Preparing for Your Flight

Packing Tips

Before your flight, be sure to pack everything you'll need for your Kenya Keep in mind that East African Safari Air has a baggage policy that allows you to bring one carry-on bag and one personal item, such as a purse or laptop bag, on board.

Check-In and Boarding

When it's time to check in for your Twiga flight, you can do so online or at the airport. East African Safari Air also offers mobile check-in and self-service kiosks at select airports. Be sure to arrive at the airport at least two hours before your flight to allow time for security screening and boarding.

In-Flight Amenities

During your flight, East African Safari Air offers a variety of amenities to make your journey more comfortable. Twiga includes in-flight entertainment, complimentary meals and snacks, and beverages. 

How to Contact East African Safari Air Customer Service

East African Safari Air provides several options for contacting their customer service team, including phone, email, live chat, social media, and virtual assistant. Depending on your specific needs and preferences, you can choose the option that’s best for you.

East African Safari Air Phone Numbers

The most common way to contact Twiga customer service is by phone. The airline has several phone numbers for different needs, including general inquiries, flight reservations, and customer support for passengers with disabilities.

  • East African Safari Air General Sales and Service: 256 414 322 305.
  • Twiga Flight Reservations: 256 414 322 305.
  • Twiga Customer Support for Passengers with Disabilities: 256 414 322 305.

East African Safari Air Email Support

If you prefer to communicate by email, you can contact Twiga customer service by sending an email to their support team. 

Twiga Live Chat

Twiga also offers a live chat feature on their website, allowing you to connect with a customer service representative in real-time. 

East African Safari Air Social Media

Another option for contacting Twiga customer service is through their social media channels. 

  • Twiga Twitter: 
  • Twiga Facebook: 


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East African Safari Air FAQ's

☞ How do I talk to a live person at East African Safari Air?

Quickly make a call on the helpline number 256 414 322 305. on your phone and listen to the East African Safari Air IVR properly. Press a number to select your preferred language. Again press a number to talk to a East African Safari Air live representative and wait for the response.

☞ Is East African Safari Air OK to fly with?

East African Safari Air fleet has an excellent safety record. There have been no fatal accidents involving East African Safari Air aircraft in the last ten years.

☞ What is East African Safari Air lost and found phone number?

Please contact a East African Safari Air employee right once at 256 414 322 305., if you notice that there are goods missing from your bag you can directly ask East African Safari Air agents via call 256 414 322 305..

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