Cubana Cancellation and Reimbursement

Step-by-step guide of Cubana Cancellation and Reimbursement Cancellation and Reimbursement process. Any Cubana Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Cubana de Aviacion

Ave Van Troi Y Final, Aeropuerto Inter Jose Martin, Terminal 1,, Havana, Cuba, 10400

Phone : +53 7 861 5849

Website :

Cubana de Aviacion



Key people



Cubana de Aviacion

Know about Cancellation Policy

Cubana is a major carrier airline of the Cuba that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Cubana flight then before proceeding it is recommended to get information about Cubana cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Cubana introduces 24 hours cancellation policy. Cubana provides more flexibility and benefits for the passengers while managing their booking.

As per Cubana 24-hour Cancellation policy, passengers can cancel a flight booked on Cubana within 24 hours of the purchase. Cubana will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Cubana flight.

If the passengers cancel a Cubana flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Cubana ask to pay the penalty that will totally depend upon the fare rule of the Cubana.

Cancellation Policy

Cubana gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Cubana official site The refund is provided only for the eligible Cubana flight tickets that are canceled within the active span of time. Cubana does not provide a refund after the expiry period of the ticket. The Cubana refund request may take time to be processed and can be granted within 7 to 10 working days. If Cubana flights are canceled due to any unavoidable reasons from the Cubana' end then it provides compensation to the passengers to book the next subsequent Cubana flight. Thus, you can easily cancel your flight and get a refund on Cubana.

Cancellation Fees

Cubana have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Cubana flight cancellation fee for international flights, then go through the below instructions:

Cubana cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Cubana flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Cubana cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Cubana cancellation policy, you can contact Cubana cancellation number +53 7 861 5849 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +53 7 861 5849.

Sometimes plans change and you are forced to cancel a Cubana flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Cubana flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Cubana and need to cancel, you’re in the right place! You can find all the information you need to navigate the Cubana cancellation policy and determine what policies apply to your situation.

Cubana Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Cubana flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Cubana ticket.

If you’ve purchased a basic economy Cubana ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Cubana ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Cubana flight.

If you have a Cubana refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Cubana flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Cubana reservation without being charged a Cubana cancellation fee, regardless of fare selected.

3. Can I get Cubana compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Cubana responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Cubana flight was canceled less than 14 days before departure.

4. How do I know if my Cubana flight is refundable?

To check if a Cubana ticket is refundable, go to Cubana's website and enter the ticket or document number and the Cubana will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Cubana flight.