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Copa Airlines Cancellation Policy 2023

PO Box 0816-06819, Panama-City, 1, Panama, 6819

+507 217 2672


Founded - 1944

Key people - Pedro Heilbron


Copa Airlines

Copa Airlines Cancellation Policy, Refund Policy, and Flight Change Detail

The process of cancellation and then claiming refunds can be as tedious as preparing for the board exams. Passengers might lose their huge lump of money if they are not aware of the cancellations and the refund policy. 

So, we are here with some important information about the Copa Airlines cancellation policy, Refund Policy and Flight Change details.

Copa Airlines Flight Cancellation Fee

Copa Airlines flight cancellation fees vary depending on the kind of tickets you have booked and the fare rules of the airlines.

Generally, from a common notion, the earlier you cancel, the lower the fee. 

Copa Airlines offers 24 hours cancellation policy which allows you to cancel your flight within 24 hours of the booking at no extra cost deduction as a cancellation fee.

What is Copa Airlines Cancellation policy?

Copa Airlines flight cancellation policy is subject to change as per the changing requirements of the passengers and the airlines authority. 

 There are certain conditions that we all need to know about the Copa Airlines flight cancellation policy.

  • Basic economy tickets are not eligible for cancellations.
  • After 24 hours of the booking, the passengers need to pay the cancellation charges.
  • If you are canceling your ticket for medical reasons then you will have to present an authorized letter from a licensed medical professional or practitioner.
  • If passengers have booked tickets through a third party then they need to contact them for the cancellation.
  • If you booked tickets from one of the Copa islands sales offices then you need to connect with them for the cancellation process also.
  • If you have completed your partial journey and want to cancel the rest then you can request a refund in form of the credits that you can use for future ticket bookings.
  • If the Copa credits don't meet your requirements then you can request a refund in for of money for the rest part of your journey.

How to cancel Copa Airlines flight Online

The Flight cancellation procedure may differ depending on the kind of ticket you have booked, please confirm the process with Copa Airlines on call for the best and up-to-date information.

To cancel a Copa Airlines flight, follow the steps mentioned below.

  • Visit the Copa Airlines official website.
  • Enter your confirmation number and last name.
  • Login to your account.
  • Find your booking and select the option to cancel it.
  • Read the cancellation policy and pay the required fee, if applicable.
  • Press submit and confirm the cancellation.

How to cancel Copa Airlines flight offline

To cancel a Copa airlines flight, calling customer care is one of the best options. The support executive assists you through the entire process and gives you the best answers as per the updated cancellation policy of the airline.

You can contact Copa airlines directly on their customer care number, the trained support staff provides solutions to the queries. Feel free to call 24x7.

Copa Airlines flight cancellation Fee Waiver

 You can avail of Copa Airlines cancellation fee waivers under certain circumstances. The circumstances are listed below.

  • Weather conditions
  • Natural disasters
  • Health Hazards

Copa Airlines cancellation fee waivers are not guaranteed and they are offered as per the interest of the airlines only. If you want to know the complete information about the cancellation fee waiver then contact the airlines on their customer care service number.

Copa Airlines Refund policy

When the airline cancels the flight, the passenger gets a full refund based on the kind of ticket they have booked. If a ticket has been utilized already then it will not be claimed for refund.

Here, we have listed some basic points of the Copa refund policy. Read it and enrich your knowledge.

  • Partially used tickets can claim a refund but the decision will be made considering the terms of the airline policies.
  • The refund amount can be claimed in the same form as used during the booking.
  •  If you had used a third party for the booking then you need to contact them for the cancellation also.
  • To request a refund, you can fill out the money-back request form if you have booked your tickets using the official website of Copa, Airport Reservation Center, Sales office, or the official Copa airlines mobile app.
  • Usually, the refunds are initiated within seven to ten business hours.
  • The refund amount greatly depends on the tariff type selected by you at the time of ticket buying.

How to Claim a Refund from Copa Airlines

If you want to claim a refund, then follow the steps given below;

  • Visit the official website of Copa Airlines and log in to your account.
  • Enter the confirmation number and the flight itinerary.
  • Read the refund policy in detail.
  • Press submit and fill in all the required information.
  • Explain properly the reasons for your cancellation and provide proof also.
  • Wait to get a response from Copa Airlines. 
  • You will get confirmation on your registered email id.

Rebook Copa Airlines Canceled Booking

If you want to rebook your canceled flight then you can follow the steps mentioned below;

  • Go to the official website of Copa airlines and find the “My Trips” tab.
  • Enter the confirmation number and last name.
  • The booking dashboard will open in front of you.
  • Select the canceled booking for which you want to rebook. Select a new flight. Choose flight by date, destination and fare type. 
  • Complete the booking process and pay the fare difference if there is any.
  • Confirm the booking and get the confirmation on your registered email address.

Change or cancel the Copa Flight

If you are wondering to choose among options between whether to change or cancel your flight then yes, you are at the right place.

Here, we will tell you about the options by evaluating them on the possible parameters.

  • Your travel plan.
  • Fare rules of your ticket.
  • The applicable fee or taxes.

Let’s know about these parameters in detail; 

Change fee or Cancellation fee

Check cancellation fees and changer fees from the official website and compare what is higher. Choose the cheaper option to save money.

Fare difference

When you choose to change your flight then you might have a high fare difference. Compare it from the charges of the new booking. 

Refund policy

Read carefully about the refund policy for the kind of ticket you have booked with the airline. There is a difference in the charges depending on the difference in the policies.

Travel Plans

If you are planning for the trip in the near future then only it is convenient to change your flight. If you have no plans to travel in the near future then it is better to cancel the flight.

Copa Airlines Cancellation and Refund FAQ's

☞ Can you cancel your Copa Airlines flight and get a refund?

You can cancel your EasyJet flight and get a refund amount if your tickets qualify for getting a refund.

☞ Can you cancel your Copa Airlines flight and get a refund?

You can cancel your EasyJet flight and get a refund amount if your tickets qualify for getting a refund.

☞ Can I cancel my flight online?

When you choose to travel with Copa airlines, then you can either cancel your flight online or offline.

☞ Can I get my money back if Copa Airlines cancel my flight?

Airlines refunds your ticket amount when they cancel the flight. Apart from this, you get the option to rebook your ticket to the next available flight.

☞ Do Copa Airlines have a 24-hour cancellation policy?

Airlines offers 24 hours cancellation facilities to passengers. 

☞ How to avoid Copa Airlines cancellation fees?

To avoid a cancellation fee, you need to cancel your flight within 24 hours of the booking. The full ticket amount will be initiated minus the cancellation fee. To cancel the flights, the passengers can choose to visit the official website or can simply do it by contacting EasyJet customer care.


☞ Can I cancel a Copa Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Copa Airlines reservation without being charged a Copa Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get Copa Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Copa Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Copa Airlines flight was canceled less than 14 days before departure.

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