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Comair Cancellation and Reimbursement


Bonaero Park, Germiston, Johannesburg, 1622,, Gauteng, South Africa, 7015

+27 11 921 01 11


Founded - 1943

Key people - Glenn Orsmond

South Africa


Know about Cancellation Policy

Comair is a major carrier airline of the South Africa that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Comair flight then before proceeding it is recommended to get information about Comair cancellation policy.

Cancellation 24 hours Policy ( Depends origin country and airlines)

Paying attention to the needs and situations of the passengers, Comair introduces 24 hours cancellation policy. Comair provides more flexibility and benefits for the passengers while managing their booking.


As per Comair 24-hour Cancellation policy, passengers can cancel a flight booked on Comair within 24 hours of the purchase. Comair will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Comair flight. The Comair rights to change 24 hours cancellation any time.

This Data is collected from various sources the may not have the guaranteed change in policy from Comair side. for you directly contact official phone number +27 11 921 01 11 of Comair.

Note: 24 hours policy may apply when you book tickets from the United States. The Airlines Reporting Corporation (ARC) supports 24 hours cancellation policy in the United States.


If the passengers cancel a Comair flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Comair ask to pay the penalty that will totally depend upon the fare rule of the Comair.

Cancellation Policy

Comair gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Comair official site The refund is provided only for the eligible Comair flight tickets that are canceled within the active span of time. Comair does not provide a refund after the expiry period of the ticket. The Comair refund request may take time to be processed and can be granted within 7 to 10 working days. If Comair flights are canceled due to any unavoidable reasons from the Comair' end then it provides compensation to the passengers to book the next subsequent Comair flight. Thus, you can easily cancel your flight and get a refund on Comair.

Cancellation Fees

Comair have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Comair flight cancellation fee for international flights, then go through the below instructions:

Comair cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Comair flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Comair cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Comair cancellation policy, you can contact Comair cancellation number +27 11 921 01 11 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +27 11 921 01 11.

Sometimes plans change and you are forced to cancel a Comair flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Comair flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Comair and need to cancel, you’re in the right place! You can find all the information you need to navigate the Comair cancellation policy and determine what policies apply to your situation.


How Do I Cancel My Flight on Comair?


If you have reserved a flight ticket with Comair, but due to some urgency, you need to cancel it. You can make Comair cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Comair cancellations process finishes up, you will be informed about the refund options that you can opt for.


Method #1: Online Comair Cancellations


Step #1: Run any web browser on your computer. Visit the Comair homepage Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Comair login credentials. Hit on the yellow ‘Log In’ button.


  • If you forget your Comair login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Comair flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Comair login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.


Step #2: If you don’t have a Comair account, you can skip the logging in process. Visit the Comair cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theComair cancellation policy, you must enter the exact name of the person who originally booked the air ticket.


Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Comair Reservations’ link, which is found in the ‘Flight’ header.


Step #4: Hit on the ‘Comair Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Comair Cancel Reservation’ button.


Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Comair flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Comair account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.


Step #6: Review your Comair flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.


Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.


Step #8: At the bottom of the Comair cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Comair ticket reservation.


Method #2: Cancel Your Flight via A Call


Step #1: Dial Comair’ Reservations Department +27 11 921 01 11 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Comair online air ticket cancellation, contact Comair via phone.


Step #2: Tell the aviation executive that you want to cancel your Comair tickets.


Step #3: Check your air ticket refund options.


Method #3: Cancel Your Flight Tickets at Airport


Step #1: First of all, you need to go to the airport where you have decided to board the flight.


Step #2: After that, you need to visit Comair ATO (Airport Ticket Office).


Step #3: You can talk face to face with the Comair executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Comair Cancellation and Reimbursement FAQ's

☞ What happens if I cancel my Comair flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Comair ticket.

If you’ve purchased a basic economy Comair ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Comair ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Comair flight.

If you have a Comair refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Comair flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Comair reservation without being charged a Comair cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ What happens if you cancel a Comair non-refundable flight?

To cancel a Comair non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Comair flight.

☞ Can I get Comair compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Comair responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Comair flight was canceled less than 14 days before departure.

☞ How do I know if my Comair flight is refundable?

To check if a Comair ticket is refundable, go to Comair's website and enter the ticket or document number and the Comair will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Comair flight.

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