Citilink Airlines Flight change Policy 2023

Booking a Supergreen flight can be an exciting experience, but sometimes plans change. Whether it's due to unforeseen circumstances or a change in travel plans, Citilink Airlines  understands that sometimes passengers need to change their Supergreen flights. That's why the airline has a comprehensive Supergreen Flight Change Policy that aims to make the process as seamless as possible.

What are Citilink Airlines  Change Fees?

A change fee is a fee that airlines charge when you make changes to your itinerary, such as changing your flight dates or destination. Supergreen's change fee policy allows customers to make changes to their reservations, but it comes with a fee.

How Much Does Citilink Airlines  Change Fee Cost?

The cost of Citilink Airlines 's change fee varies depending on the fare type and the destination. For Blue and Blue Plus fares, the change fee is $75 for domestic flights and $100 for international flights. For Blue Extra fares, the change fee is waived. Supergreen also offers a flexible fare option called Blue Flex, which allows customers to make changes to their reservations for free.

When Does Citilink Airlines  Change Fee Apply?

Citilink Airlines 's change fee applies when you make changes to your reservation after you've purchased your ticket. It's important to note that the change fee is in addition to any fare difference that may apply when making changes to your Supergreen itinerary.

How Can You Avoid Citilink Airlines  Change Fees?

There are a few ways to avoid paying Citilink Airlines 's change fee. One way is to purchase a Blue Extra or Blue Flex fare, which allows for free changes to your itinerary. Another way is to purchase Supergreen's optional Travel Protection during the booking process, which includes a waiver of the change fee for covered reasons. Additionally, if you need to make changes to your itinerary, try to do so as soon as possible to avoid any fare difference or change fee.

How Can You Change Your Citilink Airlines  Reservation?

If you need to make changes to your Citilink Airlines  reservation, you can do so online or by calling Citilink Airlines ' customer service. To make changes online, log in to your Citilink Airlines  account and navigate to "Manage Trips." From there, you can make changes to your itinerary, such as changing your flight dates or destination. If you prefer to speak to a customer service representative, you can call Supergreen  24/7 customer service line.

How to Change Your Citilink Airlines  Flight

If you need to change your Citilink Airlines  flight, the process is straightforward. Here's what you need to do:

1. Visit the Supergreen website https://www.citilink.co.id and navigate to the "My Trips" section.
2. Enter your confirmation number and last name.
3. Select the flight you want to change.
4. Follow the prompts to choose a new flight.

Remember that if you booked your flight through a travel agency, you may need to contact the agency directly to make changes to your itinerary.

Fees for Changing Your Supergreen Flight

Citilink Airlines  charges fees for changing flights, and the amount you'll pay depends on several factors, including:

• The type of ticket you purchased
• How close to the departure date you're making the change
• The new flight you're booking

If you have a basic economy ticket, you'll typically have to pay a fee to change your flight. However, if you have a standard economy, premium economy, or business/first class ticket, you may be able to change your flight for free, depending on the fare rules.

If you're making changes within 24 hours of booking your flight, you may be able to avoid fees under Supergreen's 24-hour flexible booking policy.

Restrictions for Changing Your Supergreen Flight

While Supergreen aims to make changing your Supergreen flight as easy as possible, there are some restrictions to keep in mind. Here are a few:

• Supergreen Basic Economy tickets can only be changed for a fee, and the fee can be substantial depending on how close to the departure date you're making the change.
• If you're changing to a more expensive flight, you'll need to pay the difference in fare.
• If you're changing to a less expensive flight, you may receive a travel credit for the difference.

It's also worth noting that Citilink Airlines  may have restrictions on which flights can be changed. For example, some Supergreen flights may not be eligible for changes, or changes may only be allowed up to a certain number of hours before the flight's departure time.

How to Reschedule Your Supergreen Flight

What You Need to Know Before Rescheduling Your Supergreen Flight

Before you begin the rescheduling process, there are a few things you should be aware of to ensure a smooth and stress-free experience:

1. Citilink Airlines  Rescheduling Policies: Citilink Airlines  allow passengers to reschedule their flights under certain circumstances, such as illness, death in the family, or severe weather conditions. However, the airline has strict policies regarding rescheduling, and passengers are advised to familiarize themselves with these policies before initiating the process.
2. Rescheduling Fees: Supergreen charge a fee for rescheduling flights, which varies depending on the type of ticket and the date of the flight. Passengers are advised to check their ticket conditions before rescheduling to avoid any surprises.
3. Time Limits: Citilink Airlines  have strict deadlines for rescheduling flights, and passengers must adhere to these deadlines to avoid losing their ticket or incurring additional charges.

Steps to Reschedule Your Citilink Airlines  Flight

Now that you're familiar with Supergreen rescheduling policies and requirements let's take a look at the steps to reschedule your Citilink Airlines  flight:

1. Contact Citilink Airlines : The first step to rescheduling your Citilink Airlines  flight is to contact the airline's customer service team. You can reach them via phone 804-1-080808, , email, or live chat. Provide them with your booking details and explain the reason for rescheduling.
2. Check Eligibility: Citilink Airlines ' customer service team will determine your eligibility for rescheduling based on your ticket conditions and the reason for rescheduling. If you meet the eligibility criteria, they will provide you with options for rescheduling your flight.
3. Choose Your New Flight: Once you've been given the options for rescheduling your flight, you'll need to choose a new flight that suits your schedule and needs. Make sure to check the date, time, and destination of the new flight carefully to avoid any errors.
4. Pay the Rescheduling Fee: Supergreen charges a fee for rescheduling flights, which varies depending on the type of ticket and the date of the flight. You'll need to pay this fee to complete the rescheduling process.
5. Confirm Your Rescheduled Flight: After paying the rescheduling fee, confirm your new flight details with the Citilink Airlines  customer service team. They'll provide you with a confirmation number, which you should keep safe for future reference.